Deluxe Suite, 1 King Bed, Non Smoking

Reviews of Howard Johnson Huaihai Hotel Shanghai

4 out of 5
Howard Johnson Huaihai Hotel Shanghai
1 Fenyang Road, Shanghai, Shanghai

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 216 reviews" "
Rating 8 - Good. 105 out of 216 reviews" "
Rating 6 - Okay. 35 out of 216 reviews" "
Rating 4 - Poor. 18 out of 216 reviews" "
Rating 2 - Terrible. 3 out of 216 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Li Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb location and service standards
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to go around visiting places, shopping, convenient area for good food, bar, etc. Facility is clean, and friendly staff to help each customers. This is my second time staying and preferred hotel When I an in Shanghai.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Near the French Concession, across the road from a large mall with lots of places to eat cheap and expensive, but also in a neighborhood with a lot of local eateries and some places serving the foreign residents' community in Shanghai. It is just off the main road (Huaihai Lu) so it is quite quiet. Everything is just fine, but could do with a little freshening up. It feels just a tiny bit faded ...
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had wifi issues
Great location but poor wifi
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location Rooms are fine but a bit worn Wifi was weak
Stayed 3 nights in Jun 2018

8/10 Good

JANE

Disliked: Staff & service
Stayed 2 nights in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient service
Quick and efficient staff at check in and check out. - very polite
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Jun 2018

6/10 Okay

Hiren

Liked: Cleanliness, property conditions & facilities, room comfort
The staff was rude. They asked for 8RMB for one page print my airlines ticket. This demand was unusual . I have never come across any hotel asking for any money for single page.

6/10 Okay

Keith

Liked: Cleanliness
Disliked: Room comfort
Good location, early wake up.
Location is great. Lots of eating and shopping options in neighborhood. Room could use an update. Air conditioning not on yet so we had to sleep with window open. Construction started on building across the street at 5:00 AM evert morning, so it was an early wake up for us. We were scheduled to return a few days later, but cancelled and selected a different hotel.

4/10 Poor

Bobby, Nanjing, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No central air
They could have told us there was no air when we checked in. When we got back at night we were too tired to do much except open a window that let in noisy construction from across the street. They brought a small fan that was useless. Great location but probably won't stay there again.
Stayed 1 night in Mar 2018

8/10 Good

Elyse, Hong Kong

Liked: Staff & service
A hotel with a great location
This hotel is surrounded by mall, eateries and boutiques. So happy that everything is within walking distance. Staff is very helpful and friendly and always arrange our car to go out and booked restaurant for us. Will go back to stay. The only comment is their aircon which was not allowed to adjust, so the temperature was so warm that we almost could not sleep.
Stayed 3 nights in Mar 2018

10/10 Excellent

Bo, Boise, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five-star hotel with great location
This hotel is definitely of five-star standard in terms of everything. Great location with just walking distance to Huaihai Road and Xintiandi, two of the major shopping streets in Shanghai. I will definitely stay there again on my next trip to Shanghai.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Ineptitude plain and simple
Late check in shouldn't be a problem in a western hotel. Desk staff completely inept. Could not find reservation and made me walk to the atm and pay cash with the promise that "if" they could find the reservation they would refund the cash. The cash amount was 25% less than hotels.com reservation. English.... Not so much. The room had a faulty TV set that was broken. I didn't want to go through the Hassel of changing rooms and dealing with the staff member again so I just stayed in the room. They found the reservation the next day and refused dead the cash. However I am slightly disturbed that the cost was considerably lower than the price I paid with hotels. There are plenty of hotels in the area and for the price paid there is better value and less hassle to be found.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The front desk people were very helpful and spoke/understood english. Whenever I called the front desk to request service, someone came to the room right away. And when I requested a taxi, it came within 5 minutes. I was very happy with the quality of service.
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 4 start hotel in a perfect location
I stayed 4 nights. The hotel is good, 4 start. The rooms are clean, not very new. The lobby is clean and the staff is very helpful and kind! they speak English well. The location of the hotel is its best asset. Perfect. In the middle of the French area, 5 min from many restaurants, bars, night life, clubs, metro, shopping mall, super-brands shopping, coffee shops. Wonderful area. The hotel is best value for money. enjoy.
Stayed 4 nights in Oct 2017

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel! Convenient, new, comfortable!
Superb location, next to huge iAPM mall, but still off the beaten track! It's close to underground. We even walked to Xujiahui within 30mins. The property is very new and comfortable. On our last day, the bell staff helped get a Egobus to airport, which is very reasonable and comfortable. We will surely come back.
Stayed 2 nights in Oct 2017

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very good hotel, great location close to Ding Hu Rd bars/restaurants
Stayed 2 nights in Jun 2017

8/10 Good

violet, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near the top shopping and office
Staff helpful large room very space bathroom bathroom have separate shower and tub really four star I am very satisfied with the hotel and the price is reasonable subway is around the corner the hotel is off the most famous shopping street like fifth avenue of New York I recommend this hotel to all of you when you visit shanghai the area side streets are full of interesting cafe and pubs for foreigners you will feel comfortable with the area

10/10 Excellent

Hui Hua W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Good location, good service, will back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room
Location is great- in the French Concession, but next to a mall and restaurants. Room was clean, bathroom is nice with a great shower. Staff is friendly although they are not completely fluent in English, so it is difficult to communicate with the staff at times. Overall, great hotel for the price and highly recommend it to other travelers!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location, location, location.
Nice hotel, though with an impressive breakfast. Absolutely cannot beat the location. The vinyl headboard behind bed was torn in several spots. Mold in the shower.

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, room comfort
Room is clean. credit to the room service.
The stay is overall good. But room rates quite expensive. Been stay there very frequency. Good if the hotel can give me a corporate rates. Your staff need to smile more. They are not friendly as compare with other hotel I stayed before.

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Good hotel in good location... Only minus was that I never got WIFI working in my IPad. Maybe because I have been staying there earlier and IPad remembered something from previous stay. I can recommend this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Great location, 2 min walk to IAPM. Stayed in a corner suite. Liked its desk/wifi, good for work. Bathroom supplies good, liked the complimentary mouthwash especially (so you don't have to bring your own); replenished every day. Bed's good. Quiet. Room's a little dated given the years. Patches of grey near the air-con outlet - unsure if it's dust or mould.

8/10 Good

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
Modern western-style hotel, clean and comfortable. WiFi sometimes unreliable. Windows did not close well so noisy from traffic and nearby overnight construction work.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Receptionists attitude is very bad, not helpful n impolite.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Jeremy, Shanghai

Disliked: Cleanliness, staff & service, room comfort
Utterly Clueless...
This is a hotel that is not only adjacent to my office, but also a short walk from my house and from the outside it looks quite nice and from my experiences in stopping into the lounge for a drink it was pleasant enough, so when my wife and I were packing up to move it was the obvious choice to stay while the movers had control of our belongings… The problem, however starts with the fact that the Chinese Customs Department needs your real passport when you’re moving AND in order to check into a hotel they require said passport as well… While we instinctively knew this, we also know that any reasonable hotel understands international travelers and does there best to find a solution, while staying within their local rules… This does not describe the Howard Johnson on HuiHui Road…. Instead they were difficult, obnoxious and as they made every new demand for various paperwork, which we delivered, they produced a new obstacle… Finally having enough of this, voices were raised and they agreed to call the police for permission to take our extensive library of color printouts as proof of residency, etc… It only took an hour and a half to check into this disappointing, stained carpet, crappy-wifi room… In China, Howard Johnson is a respectable brand, but the staff at this location, from the Manager on down, needs a bit of help with how to solve basic problems rather than creating even more… There are plenty of wonderful places to stay in Shanghai… I just won’t choose this place again.

8/10 Good

JANE, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHORT TRIP
GOOD. BUT THE HOTEL INFRONT DESK PERSONNEL WAS NOT PROFESSIONAL ENOUGH.

6/10 Okay

Verified traveller

Internet access is not good. Only one guest available per room at a time. Also the access instruction is not written very clear in English.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
comfortable

6/10 Okay

Mike, UK

Liked: Cleanliness, room comfort
Quiet hotel close to shops
Nice quiet hotel, a bit tired around the edges by clean and tidy. Ideal location for shopping and Metro station if you want to venture a bit further afield. Used the restaurant once, food was ok but were the only people in there We found lots of reasonably priced restaurants and bars within 15 mins walk, but when we asked hotel staff they had no idea. Maybe there were not locals!!!

10/10 Excellent

JINWEI, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; Booked a suite room, the water pipe was dripping, and after the phone call, three technitions, 1 manager and a bell boy - total 5 people turned up!

4/10 Poor

S, Melbourne

Disliked: Cleanliness, property conditions & facilities
Good location but cleanliness
The hotel is well located but dated and bathroom need good clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joe Wang
I love staying at the Hojo in the French Concession. You got Wagas & Sicuan Citizen down the street and HuaiHai Road right there!

10/10 Excellent

Liam, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent good value hotel in terrific location
I am a regular business visitor to Shanbghai. I spend about 2 of every 6 weeks there. I have been staying inn other downtown more expensive hotels, but had this one recommended to me recently. I was very happy. Staff are friendly and helpful. Room, considering what I paid was excellent value for money. The lobby bar is ok, and the restaurant as hotel restaurants go is also ok. In particular the linch is pretty good. The location is terrific with all kinds of restauramts and shopping within mins. Will I be back...yes for sure!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient to all

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

OV, Singapore

Liked: Cleanliness, staff & service
Great service
The staff provided very good services. Near 2 subway lines.