This is a hotel that is not only adjacent to my office, but also a short walk from my house and from the outside it looks quite nice and from my experiences in stopping into the lounge for a drink it was pleasant enough, so when my wife and I were packing up to move it was the obvious choice to stay while the movers had control of our belongings… The problem, however starts with the fact that the Chinese Customs Department needs your real passport when you’re moving AND in order to check into a hotel they require said passport as well… While we instinctively knew this, we also know that any reasonable hotel understands international travelers and does there best to find a solution, while staying within their local rules… This does not describe the Howard Johnson on HuiHui Road…. Instead they were difficult, obnoxious and as they made every new demand for various paperwork, which we delivered, they produced a new obstacle… Finally having enough of this, voices were raised and they agreed to call the police for permission to take our extensive library of color printouts as proof of residency, etc… It only took an hour and a half to check into this disappointing, stained carpet, crappy-wifi room… In China, Howard Johnson is a respectable brand, but the staff at this location, from the Manager on down, needs a bit of help with how to solve basic problems rather than creating even more… There are plenty of wonderful places to stay in Shanghai… I just won’t choose this place again.