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Grand Hyatt Shanghai

5.0 star property
Luxury hotel connected to the convention centre in Shanghai with free parking
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Grand Hyatt Shanghai

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, desk
Serves lunch and dinner
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.4 out of 10
Guests loved the amenities.
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is NZ$271
includes taxes & fees
12 Oct - 13 Oct
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Room options

Available filters for rooms
Showing 3 of 17 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
TV
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
TV
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Pool
Hot tub
Spa
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8.8 out of 10, Excellent, (720)
The price is NZ$229
includes taxes & fees
4 Oct - 5 Oct
Pudong Shangri-La, Shanghai

About the area

Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121

What's nearby

  • Shanghai Tower - 12 min walk
  • Oriental Pearl Tower - 13 min walk
  • The Bund - 17 min walk
  • Yu Garden - 5 min drive
  • Nanjing Road Shopping District - 5 min drive

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪City Bull by Julie's - ‬4 min walk
  • ‪Coffee Passionate - ‬3 min walk
  • ‪银座梅林 - ‬4 min walk
  • ‪正斗粥面专家 - ‬3 min walk

About this property

Grand Hyatt Shanghai

Luxury hotel near The Bund
Oriental Pearl Tower and Shanghai Tower are located near Grand Hyatt Shanghai, which provides shopping on-site, a coffee shop/cafe and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site Chinese cuisine restaurant, Canton, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and coffee/tea in reception
  • Guest reviews give good marks for the overall condition
Room features
All 548 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and hairdryers
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 266 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Family friendly

  • Dining table
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 266 per person
  • Airport shuttle fee: CNY 650 per vehicle (return)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Does Grand Hyatt Shanghai have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hyatt Shanghai?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Shanghai on 12 Oct 2024 start from NZ$271.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Shanghai?

Self-parking is free at this property.

What time is check-in at Grand Hyatt Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hyatt Shanghai?

Checkout is at noon.

Does Grand Hyatt Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 650 per vehicle applies.

Where is Grand Hyatt Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of IFC Mall, Shanghai Tower and Oriental Pearl Tower. The Bund and Nanjing Road Shopping District are also within 2 miles (3 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 11 minutes.

Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 989 reviews" "
Rating 8 - Good. 256 out of 989 reviews" "
Rating 6 - Okay. 71 out of 989 reviews" "
Rating 4 - Poor. 34 out of 989 reviews" "
Rating 2 - Terrible. 17 out of 989 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wei, N Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

OMAR

Liked: Cleanliness, property conditions & facilities
I like the area of hotel and the staffs
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlie, Muang Bang Phli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location offers very scenic views of the Bund, especially revered at nighttime. The connivence of close proximity to Shanghai Metro Lines 2 & 14 allows for effortless transport across the Huangpu River to many different scenic locations, like the Bund, Yuyuan Old Street and Shanghai Disneyland within minutes. Additionally, Line 2 transports directly to the airport with availability to shorten transit time by taking the Maglev as an alternative.
Stayed 3 nights in Aug 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Xiaowei

Disliked: Property conditions & facilities
Really old property. Great location. Under trained staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of pudong with incredible views.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, bad front desk
Great hotel by itself. Best location, beautiful view from the sky high windows. However, very disappointed with the front desk service at check in. We got the hotel at 3pm, and looked forward to fresh up in the room and getting ready for the night. By it says, we can check in after 2pm. However, after a long wait for only a few people in the line, I’ve been told that the room would not be ready for another hour. The front desk could not do anything to compensate but they would call me once the room was ready. No one called at the end. After dinner, the room was finally ready, but I had to wait for the front desk to check in again, as the system issue.
Stayed 2 nights in Jun 2024

8/10 Good

canson

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very good hotel at a good rate in the area
Stayed 1 night in Jun 2024

8/10 Good

Asaf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Chengyan

Liked: Cleanliness, room comfort
Overall, it’s okay!
The room was modern and very pretty. Location was great, it’s right next to the tallest building in Shanghai and very close to the metro stop. Yet, the walls were too thin so we can hear other people talking. Their checkin process was disorganized, we literally have to check with the front desk each time, and they did not text/call us.
Stayed 3 nights in May 2024

10/10 Excellent

Hai Yan

Stayed 2 nights in May 2024

8/10 Good

Zhimin

Stayed 2 nights in May 2024

10/10 Excellent

Hassan Akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Rene, San Pedro Sula

Stayed 2 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel but rooms are a little outdated compared to other grand hyatts. We were expecting more modern and luxurious. Staff wasnt friendly NEVER. Reception or buffet staff not friendly at all.
Stayed 2 nights in Apr 2024

6/10 Okay

Chich

Travelled with family
The quality of hotel is medium level
Stayed 2 nights in Apr 2024

10/10 Excellent

SIOU PENG

Liked: Cleanliness, staff & service
love the hotel room design.
Stayed 2 nights in Mar 2024

8/10 Good

Yiduo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Pramod

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for staying SHANGHAI😊
Stayed 5 nights in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in Shanghai's landmark building Jin Mao Tower. Located in Lujiazui business center. Overlooking the most prosperous city center of Shanghai. The hotel is decorated with Chinese characteristics and displays many Chinese paintings, calligraphy, and ceramic artworks. The restaurant offers Cantonese food, Japanese food, and buffet. First-class sightseeing environment. A very unforgettable stay. Living in Suite 8305, it has a living room, kitchen, dining room, and two Kingsize beds in the bedroom. It has a 180-degree floor-to-ceiling viewing window, facing the Lujiazui Huangpu River city skyline. It is a very shocking living experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Can recommend highly. Great view.
Stayed 2 nights in Feb 2024