Everyone there was enthusiastic and patient and cordial and professional. Location is prime: near everything but tucked away, no street noise problems. Minimal set up: desk and chair, closet with a few hangers, beds, TV with Spanish cable, adorable balcony!, shower stall, all the bathroom things. Trendy lobby with local artists' paintings and breakfast served there as well. It's a great deal! For you fellow Americans: you'll need plug adapters.