Exterior

Reviews of Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 811 out of 1002 reviews" "
Rating 8 - Good. 138 out of 1002 reviews" "
Rating 6 - Okay. 32 out of 1002 reviews" "
Rating 4 - Poor. 8 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

anjni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a very special building and location. The rooms are large and clean. Breakfast was outstanding in terms of its offer of choice. However the mattress felt old and soft and squeaked loudly. Not what you expect in an premium hotel. When we arrived at 4pm the room wasn't ready so we were kindly offered a drink and the charming man at reception said he would bring the key to us when it was ready. He forgot and 50mins later we had to follow it up. He had forgotten our names and that he promised to bring the key. I felt this was poor and for all his charm it seemed insincere. We had travelled from Madrid where we stayed in a less expensive hotel and the service and quality of the room was far superior.
Stayed 4 nights in Feb 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right downtown. A little competitive to have a drink sometimes because very popular with non-guests as well. Great staff, beautiful room. Would stay again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. One of the most elegant and fine hotel that i visit
Stayed 9 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and we will come back!
Stayed 2 nights in Feb 2024

6/10 Okay

PASCAL

Liked: Cleanliness, staff & service
No access to outdoor terrace after 800pm… this is Spain
Stayed 1 night in Feb 2024

8/10 Good

M R, Flitwick

Travelled with partner
Really really annoyed they debited my card by £254 without my knowledge just in case we had incidentals !!! Very underhand , when I questioned they removed the charge , I had already paid for room on booking Also sone bar areas only open if eating , eg outside patio area and American bar not open until6 pm
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

10/10 Excellent

terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alfonso XIII is a beautiful historical property located in the heart of everything! Very classy decor and extremely comfortable bedding and pillows. I slept like a baby! The food and service were excellent as was the attention by the staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Hove

Liked: Cleanliness, staff & service, property conditions & facilities
5 night stay. excellent service especially the concierge desk. Quiet room despite being in the centre of the city
Stayed 5 nights in Jan 2024

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thé position of the hotel is perfect for the surrounding area of the Old Town. Close to bars and restaurants. A negative is that we did not feel welcome in certain areas of the hotel especially when there was a wedding going on.
Stayed 4 nights in Jan 2024

8/10 Good

Khalil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is magnificent, the history of the hotel too. But I was truly disappointed with two things . First, I booked for 8 nights but checked out a day earlier because we wanted to visit Granada to see the Alambra . They charge us for the night we were not there, first time ever . Also if in one of the many tours I payed the concierge made a mistake and did not recognized her mistake and I ended up paying doble. You need to be aware of their mislead policies ahead because they are going to make sure to make you payed way more. I know next time I will not stay with them.
Stayed 7 nights in Jan 2024

8/10 Good

Yi, San Jose

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice facility and location , but housekeeping service and breakfast are so so.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Filomena, Miami

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, classy and classic. Staff super friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Heather

Stayed 1 night in Jan 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

MARIA

Stayed 5 nights in Jan 2024

10/10 Excellent

Jia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is really nice but nobody helps you for luggage
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Manuel

Stayed 7 nights in Nov 2023

8/10 Good

Dora

Liked: Property conditions & facilities
there is a big stain on the chair. Bed was not ready even I confirmed with the hotel. We have to wait at the lounge for one hour.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel perfect location
Stayed 5 nights in Nov 2023

10/10 Excellent

Nidia Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel. Best in Sevilla
Amazing hotel.
Stayed 2 nights in Nov 2023

4/10 Poor

Yasemin

Stayed 4 nights in Nov 2023

10/10 Excellent

Amalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful in every way !
Stayed 2 nights in Nov 2023

10/10 Excellent

ISIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed?
Stayed 4 nights in Oct 2023

10/10 Excellent

James, New York

Stayed 2 nights in Oct 2023

10/10 Excellent

MANYA, valencia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Luxury experience to the max. Staff kind knowledgeable and friendly. Highly recommend it.
Stayed 2 nights in Oct 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Did was average service slow
Stayed 3 nights in Oct 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The bellman and valet staff were excellent and should be rewarded. The restaurants (all of them) had minimal selection and poor value for the money (19 euros for an oxtail soup which should have been 5 euros ). All of the staff were congenial. The location and historical value of the hotel was superb. Need to get rid of the Marriott standard for five star and upgrade to world standard
Stayed 4 nights in Oct 2023

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place in Seville!
Stayed 1 night in Oct 2023

10/10 Excellent

GILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic Hotel moments from the Alcazar Seville
Exquisite property and architecture. The staff is eager to assist. Ask for a tour of the hotel, which takes place daily upon request. The overall experience was beautiful, memorable, and worth the price. Highly recommended. The breakfast buffet is stunning; be sure to add it to your room stay. Skip the Sunday brunch (1-4pm) if you have breakfast included. It is not substantially different than the buffet you will enjoy earlier in the day.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ashely, Philadelphia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property in a perfect location. It felt safe everywhere we went even at midnight. The interior garden courtyard is stunning and we enjoyed the delicious breakfast there each morning. We also enjoyed looking into the courtyard from the inside of the hotel and loved drinking tea, coffee and having light snacks (and the most delicious hamburger) while watching all the activity in the hotel (2 wedding with the most stylish guests). The pool was gorgeous and we always found a seat. Finally, the outdoor restaurant looks out onto the plaza and was wonderful- the views and food were excellent. Best hotel in Seville. Also, the service was impeccable!
Stayed 3 nights in Oct 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Lovely grand hotel with beautiful rooms.
Stayed 4 nights in Aug 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, Spanish/Moorish decorated, just beautiful
Stayed 3 nights in Oct 2023

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. The front desk made it a great hotel. We would stay here again and again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Luis, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best in Sevilla, wonderfully….
Stayed 2 nights in Sep 2023

8/10 Good

Miranda

Good location, hotel staff wasn’t very welcoming. Food service at San Fernando was okay at best.
Stayed 2 nights in Sep 2023

8/10 Good

DERRICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Although it is a beautiful hotel & the service was excellent I think the management need to improve in some areas. only one sink tap worked, both sink plugs did not work, the safe did not work etc. while these are fairly minor, at the price we paid per night you would expect better.
Stayed 1 night in Sep 2023

10/10 Excellent

Cyma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this amazing property.
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the heart of a great city. Staff were fantastic who really looked after the guests. Perfection
Stayed 4 nights in Sep 2023

10/10 Excellent

song

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical (more than 100 years old) but modern at the same time. Exquisite, truest magnificent.

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel is clean and well kept, perfect location.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

MONIKA

Stayed 4 nights in Aug 2023

8/10 Good

Karen Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing historical property, beautiful architecture and design. rooms are very nice.. however shower and bath handles were extremely difficult to operate and turn on and off and we got burned by hot water a couple times, indoor dining area and indoor lounge area furniture on first level is old and dated and needs to be replaced. Outdoor courtyard is lovely and furniture is nice but meals and drinks are extremely expensive. Staff could be more responsive to matters. Which I had a couple things that I had to follow up on a couple times.
Stayed 5 nights in Jul 2023

10/10 Excellent

RADIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a really luxury hotel in a historic location
Stayed 1 night in Aug 2023