Glamping in Sevierville

"We had a great stay and staff was friendly. The food was not the greatest but the items were not too overpriced. I would go back!"

"I really enjoyed my stay"

"Front desk staff were not very friendly and just made the process not very enjoyable. Would not stay again. "

"Lady at check in was rude and incompetent. Please train your staff properly."

"Clean rooms"

"Overall the property is great! Vast space, incredible amenities, and even daily scheduled activities for kids! Buuuuut most of the staff was highly disappointing- beginning at check in. I had completed early check in online and was met by a very rude woman at the counter snapping at me for trying to recheck in- I didn’t realize they had a small table off to the side to pick up my keys from. After getting my welcome packet she told me to go back to the front desk to ensure my room was ready and she snapped another snarky response at me. Move onto to room. It’s as good as it needed to be. Nothing over the top but more than efficient. We attempted a craft. Made it there 10 minutes from the end to be met by two ladies- sitting and chatting with one another and we were told we were too late and could only take the craft back to our room to complete independently. Days later similarly we attempted to do a tie die back pack activity, which cost an additional fee and were told we were too late and could no longer participate. Another day we came to do a craft and my four boys were asked to move from the seats they selected bc that table was “for display only” yet moments later another family arrived and sat with no issue, despite there still being several other tables to have been redirected towards as we had been. We also did gem mining during our stay- and additional $30 for a bag of dirt and when I asked for separate baggies for my four boys I was told no. Also gym was pathetic."

"Some things can be updated, bedding had some questions stains, the shower process was a little messy. "

"Loved the breakfast! The breakfast room was too small for the number of guests. Our room was very clean and comfortable. Nice front desk people. Wonderful place to stay. "

"We have stayed here several times. The rooms are decent and the location can’t be beat. Breakfast is so/so. I’ve had better at other hotels. Beds are comfortable. Rooms are a bit on the small side. We like the fire pit and hot drinks in the lobby. "