Sera Holidays from NZ$2,527

We had no power for 3 hours . I was double charged and had to wait for over a week to get the second charged reversed. The towel were dingy and damp. The floors were filthy. We have stayed there many times before but this time it was below our standards.

Overall, I'd rate my stay around a 7.5 or 8 out of 10. The location is very convenient for the airport, and the free shuttle is a nice perk. Just be aware that you need to call the hotel to request the shuttle. It took about 30 minutes for the shuttle to pick me up and another 30 minutes to get back to the hotel, so the overall process took about an hour, which is longer than I had experienced at other nearby airport hotels. The staff was friendly and helpful throughout my stay. When I checked into my first room, it was missing a TV, a desk chair, and a phone. Since I needed to work, they moved me to another room, which I appreciated. The second room was much better overall. The bed was very comfortable, the room was clean, and I had a good night's sleep. I did notice that the phone wasn't working and the bathroom didn't close, but neither issue affected my stay very much. This is an older hotel, so don't expect a newly renovated property with brand new furniture and finishes. That said, I found it clean, comfortable, and perfectly fine for a one night stay. The breakfast buffet was delicious, and overall I had a good experience. Personally, I'd probably choose another nearby hotel next time, but if you're looking for a convenient place to stay near the airport, this hotel gets the job done.

I ended up with two different rooms. Apparently, the first room had not been cleaned and was pretty disgusting, so they gave me a second room, which was probably one of the nicest rooms that I have EVER been in. As long as you get a room that was cleaned it's an extremely nice hotel

Property was nice. They had a nice free breakfast. The staff was not always aware of the hotel policy and therefore cannot help the guests. I was charged a deposit twice. The room was a studio with an extra wall. I cut our stay short because there were 3 beds but barely any room to move. The rooms are over priced considering there is very limited space.

Good