Septumian Holidays from NZ$2,594

Most of the staff were very friendly

This hotel is truly exceptional. Tucked away in a quiet corner of the region, it offers a rare combination of tranquility, luxurious comfort, and remarkable generosity. Whether you choose to simply relax and enjoy your stay or explore the highlights of Lake Como—as we did with short day trips—you’ll leave with a deep sense of satisfaction. What made our experience truly outstanding was the hotel staff. We stay at similar hotels often, but these professionals were by far the best we’ve encountered. They responded to our emails within 30 minutes and went out of their way to fulfill every request. “No” simply isn’t in their vocabulary. They organized a number of special tours for us and ensured everything ran flawlessly. Thanks to their dedication, we had one of the most memorable vacations of our lives.

The staff was amazing and so accommodating for our needs!!

The staff here is on top of it! Coming from the US I didn't have a good way to communicate with them that I would be in after their desk closed. Just FYI they respond to emails VERY quickly and they're very helpful. They provided a prompt shuttle from MXP and were always quite quick to respond to my emails. We had to leave at 5:30am on checkout day and they had a driver waiting along with a nice bag of breakfast treats. Breakfast in the restaurant was ok, but dinner was fantastic! It's a very quiet area at night, but a nice stroll to the gelatto shop (open until 11pm). The room was nice with a large closet, really nice bathroom, and fully functioning AC. Highly recommended for easy airport access (with their free shuttle) and very good rates!

Charming staff, good food and a very comfortable room in a marvellous building.