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Stayed in the Executive Tower, Junior Suite. Definitely one of the best hotels we’ve stayed at. A beautiful, absolutely spotless hotel at a great location. Best of all were the amazing staff and outstanding service. We’ll be back!
The rooms and bathrooms were large and luxurious with plenty of room for suitcases. Staff were extremely helpful and made checking in quick and easy. They also arranged transport to and from the airport with made our late arrival much easier.
It's a go to place/hotel in Seoul. It's conveniently located with the airport bus, center of shopping places and different kinds and levels of restaurants. The staff here are always so courteous.
Wonderful hotel, close to numerous shops, to the infamous walk street that has all the street food carts, plus the underground market. Also, the metro is right there for travel access to anywhere in Seoul. Loved the stay!!
Nice hotel in a good location
Got upgraded as I am a silver member which was a bonus
However on checkout they charged for the wine which was supposed to be free and we had to point out
Overall very happy with our stay
one of the beds collapsed in the middle of the night, deteriorating condition. Sauna which is part of the amenities is excluded and you have to pay separately (about $40 per person) which is ridiculous. Pool was nice but the area for hotel guests limited while the other half for members half empty. No VIP benefits other than a bottle of wine (no thank you note or anything else). Really disappointed with the service and amenities overall and will not stay here again. There are other 5 star hotels with 5 star amenities and service, not here.