Front of property - evening/night

Reviews of Kensington Hotel Yeouido Seoul

4 out of 5
Kensington Hotel Yeouido Seoul
16, Gukhoe-daero 76-gil, Yeoungdeungpo-gu, Seoul, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 267 out of 685 reviews" "
Rating 8 - Good. 208 out of 685 reviews" "
Rating 6 - Okay. 100 out of 685 reviews" "
Rating 4 - Poor. 58 out of 685 reviews" "
Rating 2 - Terrible. 52 out of 685 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JONG SUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurants around Hotel and the room temperature was warm!
Stayed 1 night in Feb 2024

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice. We will c0me back again
Stayed 1 night in Dec 2023

10/10 Excellent

YONG HOON, Rolling Meadows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 3 nights in Nov 2023

8/10 Good

Mae, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

SEUNG HO

Stayed 1 night in Jul 2023

10/10 Excellent

ha

Liked: Cleanliness, staff & service, property conditions & facilities
Great beautiful lobby. Rooms are not modern but clean and spacious. Very nice neighborhood away from the busy areas of central Seoul.
Stayed 3 nights in Jun 2023

8/10 Good

Siong Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy environment. Conveniently located to train station and conference venue. Corridor a bit dark and gloomy.
Stayed 2 nights in Jun 2023

10/10 Excellent

RALPH, ALBUQUERQUE

Stayed 1 night in May 2023

10/10 Excellent

Shelly, san jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

mohammad shukri

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite reasonable value.
Part of a private cycling tour group. Well located in Centre of city's government area with plenty of attractions readily available. Room was very toasty warm on arrival, probably unnecessarily so. Well appointed amenities.
Stayed 3 nights in Apr 2023

10/10 Excellent

mohammad shukri

Stayed 1 night in Apr 2023

10/10 Excellent

Lewis Anthony Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff, convenient for visiting areas in Seoul either side of the river. Quiet area considering how central it is, with parks nearby.
Stayed 11 nights in Mar 2023

10/10 Excellent

Hyun Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive rounge and food & drinks were nice... Restaurants and cafes were near to walk by.
Stayed 1 night in Jan 2023

8/10 Good

So Jaeung

Stayed 11 nights in Aug 2022

10/10 Excellent

Jina

Stayed 1 night in Nov 2022

8/10 Good

Nazish

Liked: Cleanliness, staff & service, property conditions & facilities
A Pleasing stay
I had a 2 night stay. The hotel was clean and rhe staff was very helpful. It was next to Hankang park so I was satisfied with all these restaurants at the back so it was all perfect. I just didn't like the black and brown paper of the walls. It gave the rooms a bit of a dark and gloomy look but a part from that everything about this place is pleasing.
Stayed 2 nights in Oct 2022

10/10 Excellent

Mosese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff even though limited in understanding English and yet very went out of their way to make our stay a enjoyable and unforgettable experience. I recommend this place.
Stayed 5 nights in Oct 2022

10/10 Excellent

Yoonjai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
비교적 조용한곳에 위치해 있고 여의도공원과 국회의사당을 비롯 산책할곳이 많고 ifc mall 과 현대백화점도 멀지 않아 쇼핑에도 최적. 호텔내 음식점도 훌륭하고 주위 먹거리도 풍부하다.
Stayed 4 nights in Aug 2022
Response from 켄싱턴 호텔 여의도 on 11 Sept 2022
안녕하십니까 고객님켄싱턴호텔 여의도를 방문해주셔서 감사합니다.바쁘신 와중에 소중한 의견 보내주셔서 감사합니다.항상 고객님의 말씀에 귀 기울이며 발전하는 켄싱턴호텔 여의도가 되겠습니다.행복한 하루 되시길 바랍니다.감사합니다.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jeongsook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very quiet place to take a break
Stayed 1 night in May 2022

8/10 Good

JAESAENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby was beautifully decorated with the Christmas theme. Service was EXCELLENT, all staff super friendly and helpful! The only tbing is that the room was a bit small. Other than that, it was great! Perfect location too :)
Stayed 2 nights in Dec 2020

6/10 Okay

Pulkit

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Average
Room was quite good not able to switch off few lights at night disturbed by mosquitoes
Stayed 1 night in Oct 2020
Response from Kensington Hotel Yoido on 12 Oct 2020
Thank you for using Yeouido, our Kensington Hotel. Thank you again for your valuable feedback. Our employees are always there for you, for the purpose of healing and relaxation in the inner city. I hope you are always healthy and happy.

8/10 Good

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-run comfortable stay
Well-run comfortable stay. Staff are all attentive and friendly. Very good overnight stay.
Stayed 1 night in Oct 2020
Response from Kensington Hotel Yoido - on 11 Oct 2020
Thank you for using Yeouido, our Kensington Hotel. Thank you again for your valuable feedback. Our employees are always there for you, for the purpose of healing and relaxation in the inner city. I hope you are always healthy and happy.

10/10 Excellent

Sonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is old style but very spacious with high quality reception staff services.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very good hotel in Yeouido
Very good location, room is a little old, but clean and service is good
Stayed 1 night in Nov 2019

10/10 Excellent

Young Yong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
generally ok
needs more cleaning in the bathroom for sure
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

san, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room and good location
Stayed 2 nights in Oct 2019

6/10 Okay

John

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Wona

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
it was a good stay, very handy for transportation and bike rental, bike ride along the Hang river was wonderful
Stayed 5 nights in Aug 2019
Response from KENSINGTON HOTEL YOIDO on 2 Sept 2019
Thank you for using Yeouido, Kensington Hotel. Thank you again for your valuable time and feedback. We always aim to heal and rest in the city. I'll do my best. I hope you are always healthy and happy.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely dirty and smell. I got down grade room because premir grage room was even worse. It was nightmare but it was lucky that I stayed just one night in this hotel.
Stayed 1 night in Aug 2019
Response from kensington hotel yoido on 14 Aug 2019
Dear. Anonymous Thank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. We will provide a pleasant environment by improving the content you have mentioned.

8/10 Good

Vadim

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel especially for sweet lovers
The hotel is in the business area but front facing rooms have nice view of the river, bridges and other part of the city. The room and bathroom were pretty clean and spacious. There are two American style restaurants on the ground floor. One of them is extensively decorated, and serves as the frequent place for shooting of the popular Korean drama serials. The only issue is the quality of their service, and it's not about lack of smile. Let me give you a couple examples. I came to breakfast area 30 min prior to their closing. There were not spare caps for tea/coffee. I asked the girl who seemed to administer the process. She checked first if my complaint had any merit, and after some absence came with ... plastic cups. I've got permission from the reception to check out 2 hours later. The cleaning lady checked on me twice during that time, and got visibly puzzled by my presence in the room after check out time. Eventually, she brought another lady and I got a call from the reception. The person sounded surprised that I would check out at 1pm as agreed with his colleague but did accept that. Last but not least. The block behind the hotel is occupied by numerous cafe. Besides US chains (Starbucks, Coffee Beans), there are locals. So, if you have a sweet tooth - this hotel is for you :)
Stayed 1 night in Jul 2019
Response from kensinton hotel yoido on 16 Aug 2019
Dear. Vadim Thank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. I will try to make the hotel better through process and improvement. Also, we will improve the restaurant's inconvenience training. If you visit again, it will be the Kensington Hotel that will do your best to provide good service. Thank you.

8/10 Good

A

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pretty hotel but inconvenient location. Regular rooms, a little old. Book the remodeled ones
Stayed 4 nights in Jul 2019
Response from Kensington Hotel Yoido on 24 Jul 2019
How are you? Thank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. We will provide a pleasant environment by improving the content you have mentioned. I'd appreciate the opportunity to serve you again

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2019

4/10 Poor

Kit Yan Yannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Kit Yan Yannie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffs are always very friendly and professional. Check in and out is always smooth. However, I booked and paid for the executive floor where is more expensive than the standard room, and which the breakfast is only available at the executive lounge, the food choice were just very little, only 4 hot dishes, very bad. and I stayed in this hotel for many many times and the internet connect is getting worst and worst , the TV also , discounted in every few mins, it is very unacceptable.
Stayed 1 night in Jul 2019
Response from Kensington Hotel Yoido on 8 Jul 2019
Thank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. We will provide a pleasant environment by improving the content you have mentioned. I'd appreciate the opportunity to serve you again.

10/10 Excellent

Miranda, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We had a great time staying at this hotel. Fantastic service and nice amenities. Attention to details. Staff were very helpful and friendly. The location is superb. We will return here when we are in Seoul.
Stayed 2 nights in Jun 2019
Response from Kensingtonhotel Yoido on 29 Jun 2019
Heoll, ms Miranda Thank you for using Yeouido, our Kensington Hotel. Thank you again for your valuable feedback. Our employees are always there for you, for the purpose of healing and relaxation in the inner city. I'll do my best. I hope you are always healthy and happy.

10/10 Excellent

Miranda, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Seoul. Must try.
This is a great hotel in a very nice location in Seoul. The building is beautiful, and its neighborhood has wonderful patks, riverside walking trails, and great restaurants. Excellent service too. Very friendly staff. We would definirely return here for our Seoul visits. We stayed for a total of 11 nights at this hotel in June
Stayed 5 nights in Jun 2019
Response from Kensington Hotel Yoido on 27 Jun 2019
Good afternoon, sir. Thank you for using Yeouido, our Kensington Hotel. Thank you again for your valuable feedback. Our employees are always there for you, for the purpose of healing and relaxation in the inner city. I'll do my best. I hope you are always healthy and happy

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
the room had no drawers to store the clothes, we had to keep the window closed so as not to see an immense container that blocked the view. the air conditioning did not work any day .
Stayed 5 nights in Jun 2019
Response from KENSINGTON HOTEL YOIDO on 21 Jun 2019
Thank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. I will try to make the hotel better through process and improvement. Also, we will improve the restaurant's inconvenience training. If you visit again, it will be the Kensington Hotel that will do your best to provide good service. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff. Clean
Nice and friendly staff. Clean. But the WiFi connection had problem.
Stayed 1 night in Jun 2019
Response from Kensington HOTEL YOIDO on 18 Jun 2019
Thank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. We will improve the contents through the relevant department. If you visit us again, we will do our best to provide you with a good service. Thank you.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Decent stay overall
Service was great but the facility needs some improvement as it seemed like an old building. Breakfast was good.
Stayed 5 nights in May 2019
Response from Kensington Hotel Yoido on 14 Jun 2019
hank you for using Yeouido, Kensington Hotel. Thank you for your valuable opinion while you are busy. First of all, I'm sorry for any inconvenience during my stay. We will provide a pleasant environment by improving the content you have mentioned. I'd appreciate the opportunity to serve you again.

10/10 Excellent

Sarah, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very accommodating in every language. I can speak Korean, but for more complicated conversations, I do default to English and they were able to handle that no problem. We did have a little bit of a hiccup during check-in: If your legal name is Korean, they may end up putting you into their system in Hangul using your Korean name. This is what happened to me and so when they were trying to find my reservation in English, they couldn't find it. But when they looked for my name in Hangul, there it was. The room was spacious and clean and the location is very convenient, but the air conditioner was busted for our room so it got VERY warm at times and that was a bit uncomfortable to sleep in. Since we had a very short trip and a very busy itinerary, we didn't check out any of the other hotel amenities, but we had a comfortable stay otherwise, so no complaints. There's a very convenient airport bus that goes straight to and from the hotel to Incheon, so that was also a bonus.
Stayed 3 nights in Apr 2019
Response from Kensington Hotel Yoido on 24 May 2019
Thank you for using Yeouido, our Kensington Hotel. Thank you again for your valuable feedback. Our employees are always there for you, for the purpose of healing and relaxation in the inner city. I'll do my best. I hope you are always healthy and happy.