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"The hotel is relatively cheap and cheerful by tromso standards so in a lot of ways you get what you pay for… it does represent better value than most. Unfortunately I couldn’t reduce the room temperature as low as I’d of liked so it was too warm over night, this was not the case in all rooms though. Beds are fairly small with a thin mattress, I slept ok from that perspective but it’s something to consider. Doing northern lights tours so getting in late at night I was quite glad I’d chosen a hotel that didn’t have breakfast included. "

"The view was of the harbor and nice. Laundry was a company who took your laundry somewhere else. No laundry facilities at the hotel. Check in was 2 hours later than advertised. Air did not work in the room so it was warm and stuffy. TV had no service. Beds were too soft for us, not very comfortable. Staff were nice though."

"Excellent choice. "

"Staff were friendly and helpful, breakfast buffet had lots of yummy healthy stuff and lovely pastries. The view was wow. Great coffee altogether a lovely experience. "

" Dry clean and the staff were amazing. "

"Spacious room Small area - don’t have to travel far to see Northern Lights "

"Generally good Spacious room Good location Long wait to checkin Toilet badly positioned in bathroom Overall, expensive for what it is"

"The website lied about multiple things. They claimed to have laundry services on-site. There were available in the entire town. We arrived with no clean clothes, ready to wash them, and were stuck hand washing clothes in the sink. They also lied about having 24 hour reception. The reception closed right after we checked in. This left us stranded and unable to get help when we realized after getting to our room that there were no working outlets or lights in the bathroom and part of the bedroom. We had to shower in the dark and I couldn’t charge my phone near the bed. We washed our clothes in the dark. Absolutely ridiculous for the price. Moreover, the bed and floor were disgusting. I have photographs and videos of the absolute filth of the room. To top it all off, since I couldn’t charge my phone by the bed, my phone died overnight and my alarms didn’t wake me up in time for breakfast or checkout and instead I woke up to a worker barging into our room while we were in bed naked and asleep. We were yelled at while lying in bed naked to get out. The woman gave us no privacy during this exchange despite our clear discomfort at her staring at us naked in bed. This place was a horror. It was the only bad hotel on our entire trip and ruined the entire town for us. If we weren’t so horrified and uncomfortable about being yelled at naked while naked we would have gone to get a refund. Do not give these monsters your business. "

"Incredible service, clean and warm cabin in winter. Amazing location "