Spa Hotels & Resorts in Sella Nevea from NZ$112

"Booked this for 3 nights, two rooms a long time ago. Basic rooms that cost quite a lot. The rooms had no windows in. The rooms had a doorset that had a window in. There was nowhere that you could sit in that room and see any view. The room was advertised as a mountain view. Unless you left the room there was no view. When you were in bed you could only see concrete walls. I have stayed here before. The owner seemed to think it was because i had an apartment. It was not. I have never booked anywhere, any hotel that does not have a window in a hotel room. It did not state this. There was a window in the door and doorset. This window in the door overlooked the back of a house. The TV had to be fixed every night, no fridge. I went onto the ABTA website to ask how to fix the problem. It said to speak to hotel and ask to leave. After one night i offered to pay and leave. The owner said covid everything was expensive and offered me a tiny studio. My husband is 6 foot 2. I honestly dont know how we would have fit in with the suitcases. I just wanted to leave and pay for what we had. The owner would not allow it. I stayed and paid because it is our holiday. I will not be back. It was dismal. Dreadful. Like a cupboard. This beautiful valley and there was not one place you could sit with a coffee and see any view or i fact any window. I was shocked. But like the owner said ' well you paid for basic' "

"Room was spacious and clean. The hotel itself is very well located for both the ski slopes but also close to the centre. "

"We stayed at the 4* part of the hotel.Room was massive with large balcony looking at the mountain Triglav.Spa comes at 15 euros extra p/p but it's definitely worth it because it's well kept and fairly modern with variety of saunas and it's 18+. Swimming pool area is fairly big with areas for kids and swimming pool for adults only.Unfortunately the area isn't supervised so kids own it ,jumping in and out ,screeming and spraying.It is very hard to swim in above mentioned conditions,no matter trying to rest on sun loungers.There is person employed to oversee the area but for some reason he is letting it happen. Bar was boring with no atmosphere at all, expensive at times. The spa on the 4th floor was closed for some reason,never figured out why.There was no lounge areas like advertised on the pictures. We had breakfast and dinner included,which was fine although food was tasteless at times ,it was filling.Bare in mind hotel is in the middle of nowhere so getting to Kranjska Gora could be an issue if you not driving as there is apparently only 1 taxi driver for the whole area. In general this hotel could be much more,but their business model is to appeal to families with small kids and mass tourism,which is fine but guests who want quiet relaxing holiday might find this hotel isn't right match for them."

"Super place to stay. This is the first time we have toured the Austrian Alps and this hotel was a great choice. As it was 'off' season, ie not winter as it's a ski resort. everything was all inclusive, food, alcohol etc. Spa was quite good but we only used the pool, which is heated and has an outdoor section. Food was very good, excellent selection, wide range of choice, and fresh. Hotel overall, although quite a big hotel, it is very well kept and clean."

"Great view from the 3rd floor. Nice and spacious room. Very quite "

"The pros: good location. Staff are generally helpful, if not overly friendly. The hotel is clean and spacious. The breakfast buffet is quite good, and the buffet dinner if you have it is not bad value at €22 for all you can eat and it’s not bad quality. The beds are comfortable. The cons: room is very spartan, didn’t even have a kettle, which we had to request from the reception, fortunately they had one left. No air conditioning, quite stifling in the room, glad it wasn’t too hot when we were there, otherwise it would be unbearable. We were in a room facing the front of the hotel and every morning a very loud church bell would go off at 7am for a few minutes. No sleeping through it. Great alarm if you want to be woken at 7, but terrible if you want any sort of lie in. Our shower holder was broken and two mornings there was no hot water! For a 4 star hotel this is all really poor. The swimming pool complex is large with jacuzzi (you have to pay extra for the sauna), and it’s a horseshoe shape, almost like a small water park, which is great for kids and families splashing about, but no good if you actually want to do any proper swimming. If it had been an £80 a night 3 star hotel we would have been quite happy with it, but for the money we paid and it supposedly being 4 star, we weren’t impressed and overall would not recommend it. On a side note, the tourist tax is more than hotels.com quote. It’s €7 per night."