Segbroek Holidays from NZ$3,685

Was pleased with the hotel. Room was clean apart from a piece of chewing gum stuck to a lamp shade. Breakfast variety was good. We didn't use the gym there was only a few pieces of equipment. Convenient for metro station 5 minutes walk away to get to Amsterdam Central. Used bar for evening meal once. Food was good, average prices for a hotel. Limited menu. A couple of meals we asked for on the menu weren't available. We had an early checkout at 7am and put a request in the previous day to get an early breakfast which they said they would arrange but when we were checking out they had nothing prepared for us. We were very disappointed at the lack of staff communication.

Loved this place, only thing was that I was on the top floor with no AC and the fan they gave was very weak.

Clean room friendly staff

All went well. Very clean and large rooms

Staying at the Grand Hotel was truly one of the best hotel experiences I’ve ever had. While it may not be the most modern or flashy property, its historic charm more than makes up for it. Our room was enormous, beautifully kept, and full of character. The location was unbeatable—perfectly placed to enjoy everything Amsterdam has to offer. What really made the stay unforgettable was the service. It felt like stepping back in time to when hospitality meant something special. The staff were available 24/7, arranging taxis, anticipating needs, and treating us with the kind of old-school attentiveness you’d expect from a personal butler. Their warmth and professionalism elevated the entire trip. The hotel’s amenities were just as impressive—the comfortable bed, a luxurious tub, the pool, and all the little details that made it easy to balance both business and leisure. I even had local friends visit, and they were equally impressed with the beauty and history of the building. I have no complaints—only gratitude. The Grand Hotel added an unforgettable touch of elegance and charm to my Amsterdam experience.