Breakfast, lunch, dinner served; Asian cuisine

Reviews of Ramada by Wyndham SeaTac Airport

2.5 out of 5
Ramada by Wyndham SeaTac Airport
16720 International Blvd, SeaTac, WA

Reviews

6.0
Rating 10 - Excellent. 363 out of 1861 reviews" "
Rating 8 - Good. 382 out of 1861 reviews" "
Rating 6 - Okay. 386 out of 1861 reviews" "
Rating 4 - Poor. 334 out of 1861 reviews" "
Rating 2 - Terrible. 396 out of 1861 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the unlikely event I ever need to overnight in Seattle then I would rather stay in the airport for 12 hours than stay in this property again. Staff rude and unhelpful. Rooms actually not that bad but very much past their best. Facilities awful. Restaurant probably would have been okay but for the screaming children so didn’t bother eating there. Receptionists were more interested in their phones than their guests and were abrupt and rude. Transfer to the airport was absolutely the worst ever. Receptionist was utterly disinterested in ensuring that the four of us that had been waiting for the 12:30 transfer until 13:15 were kept appraised. Had to chase her twice to get her to pull her finger out and get the driver who turned up and acted like we’ve just evicted him from his house, was unhelpful and said not a single word. Bloody awful, stay away and don’t get fooled by the “Ramada” branding.
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As soon as we opened the door, you can right away tell that it wasn't a non smoking room. Carpet is so dirty and bath tub wasn't properly cleaned. As we flipped the duvet, we saw some hair strands. We checked in late and we had a long day that I didn't bother to complain so we planned to just check out early. I think their parking lot is not safe. The car near where we parked got broken into. I felt so sorry for the car owner. Even my teenage son gave a rating of 2 star.
Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with family
Liked: Staff & service
No hot tub or pool
Stayed 1 night in Mar 2024

2/10 Terrible

Chelsie

Stayed 1 night in Mar 2024

4/10 Poor

Mandeap

Disliked: Cleanliness, staff & service, property conditions & facilities
Short staffed
Stayed 1 night in Feb 2024

2/10 Terrible

HARPAL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
Do. Not. Stay. Here…. unless you are an adult looking for a good time. There were strange people partying in the hallway and doors wide open, strong weed smells, evidence of bed bugs on the mattress, and a strange vibe that it’s a front for some other types of organizations.
Stayed 1 night in Mar 2024

2/10 Terrible

April, Wrangell

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front counter woman
Stayed 1 night in Jan 2024

6/10 Okay

Keith A

Travelled with group
Disliked: Staff & service, property conditions & facilities
The desk clerks both time we have stayed have been rude. We stayed on the 3rd floor and just walking to our room could smell Marijuana so strong in the hallway. There is no way housekeeping could not smell it. No one did anything about it.
Stayed 1 night in Mar 2024

4/10 Poor

Jazmin, Idaho Falls

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited services at this hotel. They promote daily room cleaning and our room didn’t get cleaned the whole time we stayed there. I had to ask for clean towels. The front staff was not very friendly at all. Check in or check out staff. The area around the hotel is not the safest either. Loud neighbors two of the 3 nights we stayed. Definitely not worth the price. There are other options nearby that are cleaner and probably a little more safe.
Stayed 3 nights in Mar 2024

6/10 Okay

Shanita

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I liked the convenience of the property being close to the airport. Shuttle staff was nice. Night person at check in was rude.
Stayed 1 night in Feb 2024

4/10 Poor

Mystra

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a party thrown in the lobby until 12 in the morning. Kept both my children under 4 awake and myself. I called to ask what was going on and was told there was nothing they could do and hung up on me. Price of hotel was ok but for what we experienced I am not happy with the hotel and will probably not stay again or ask for a top floor. Room was dusty.
Stayed 2 nights in Mar 2024

4/10 Poor

Aaron

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Wifi was out for a coupke of days. The lady at the front desk was rude when i asked how safe the parking lot was because i saw a vehicle that was broken into.
Stayed 10 nights in Feb 2024

6/10 Okay

Peter-Colin

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

10/10 Excellent

Georg

Stayed 1 night in Mar 2024

4/10 Poor

Shaunta, issaquah

Travelled with family
Disliked: Cleanliness, amenities
I like the service but didn't like waiting for the elevator to come sometimes it takes 10 minutes or longer
Stayed 5 nights in Mar 2024

6/10 Okay

Amrinder

Business traveller
Disliked: Staff & service, property conditions & facilities
No customer service and no good restaurant
Stayed 1 night in Mar 2024

8/10 Good

Misty

It was nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and convenient. The restaurant served delicious food.
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend they close this place and try over. First impression was that of employees that hate their existence. Next was the first room that still hade dirty sheets piled on the floor with trash from the previous renter. Next room had dirty makeup towels on the TV, dirty sheets, and trash on everything. Third room was fine except no remote for the tv, no alarm clock and smelled like cigarette smoke. Never again
Stayed 1 night in Mar 2024

4/10 Poor

Shannon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I had called to make sure it would be okay to check in late due to life events. I was told it was fine if we checked in by 2am. Well, we got there in time and there was no parking. When checking in, I asked the front desk staff member about parking and she told me to park in the restaurant parking lot next door. Inconvenient, but fine. We get to our room and immediate disappointment. I reserved a deluxe king suite for me and my guy, I walked in to a basic double queen room, yet, I reserved the king suite. I went downstairs to ask the front desk about getting the wrong room and was told that she's only been there since 11pm and she's working with what she has. Once people start checking in at 2pm, it's first come first served. I told her that I didn't understand how the room that I reserved could be given away, especially knowing that I called to say we'd check in late. She gave me MAJOR attitude..."I don't understand what's so confusing. Do you want to cancel?" NO I wasn't going to cancel...we reserved the room for a reason. The amount of rudeness and attitude from that staff member had me shaking, I was so angry. We will NEVER go back.
Stayed 1 night in Feb 2024

6/10 Okay

Tekla

After trying many times to reach the hotel at the airport kiosk with no answer, I tried on my cell phone and reached someone at the desk. The hotel was noisy well past midnight.
Stayed 1 night in Mar 2024

10/10 Excellent

elaine

Stayed 1 night in Feb 2024

4/10 Poor

Lynn

Travelled with family
The shuttle did not show up at the airport. Needed to take an Uber for $20. Staff impolite. Asian restaurant was nice. Kind owner.
Stayed 1 night in Feb 2024

2/10 Terrible

Tanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was so rude!!! Customer service training in need!!
Stayed 1 night in Feb 2024

2/10 Terrible

Traci

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took over an hour to get picked up from the airport, called with no answer multiple times. Not happy.
Stayed 1 night in Feb 2024

6/10 Okay

Jonathan

Stayed 1 night in Feb 2024

4/10 Poor

Abhinav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Maia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid extra to have a room with a fridge and confirmed by phone there would be one. I had breastmilk I needed to store in the fridge. There was no fridge in the room, the front desk didn’t believe me then seemed surprised there was no fridge. They swore all the other rooms were booked despite openings online.
Stayed 1 night in Feb 2024

8/10 Good

roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quick and easy to check in. The front desk is never friendy tho and 5 times in a row now we have asked for a wake up and 5 times we have not got it. What is wrong with the front desk that they cant get it straight. Dosnt the front office care about this, i have complained 5 times now and nothing has changed.
Stayed 1 night in Feb 2024

8/10 Good

Justeen

Travelled with partner
Liked: Staff & service, amenities
Was quiet and very friendly staff, bathroom was a bit dirty and the shower head barely worked but otherwise everything was okay in the room.
Stayed 1 night in Feb 2024

2/10 Terrible

Eric

Stayed 1 night in Feb 2024

6/10 Okay

Keshni

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

John

Disliked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Krystal

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
The lady that checked me in was very rude, and gave attitude when i asked her to repeat herself because i didn't hear her. The area is convenient for air travel but is in a shady area.
Stayed 1 night in Feb 2024

2/10 Terrible

Steven

Disliked: Staff & service
The staff was very rude and made a racist comment
Stayed 1 night in Feb 2024

10/10 Excellent

??????

Stayed 4 nights in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness
Stayed 1 night in Jan 2024

4/10 Poor

Traci

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had I read all the recent reviews about the staff, I would have changed my reservation. The last thing anybody needs when traveling is to be greeted with outright rudeness. From arrival, the woman at the front desk was very rude and snapped at us about the check in kiosk not working (we didn’t know). The airport shuttle driver barely spoke to anybody and would not answer questions about which terminals we were pulling up to. We had zero idea if we were being dropped off at the correct terminal since he would not confirm. You would think that at some point a hospitality business would care about their hospitality. Also, the coffee maker is in the bathroom. Gross.
Stayed 1 night in Jan 2024

6/10 Okay

Gary

Travelled with partner
Liked: Amenities
It is an older building that needs a lot of maintenance. The room was clean and the bed was comfortable. The best part of this place is the restaurant. The meal we had for dinner was excellent.
Stayed 2 nights in Jan 2024

4/10 Poor

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Stayed 1 night in Jan 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay! My third visit.
Stayed 1 night in Jan 2024

2/10 Terrible

Mamadou

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst staff I’ve ever experience
Stayed 2 nights in Jan 2024

2/10 Terrible

Princess Louise

Stayed 1 night in Jan 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient airport shuttle service and a great restaurant downstairs. Comfortable bed and a great room for a low cost
Stayed 1 night in Jan 2024

10/10 Excellent

Florencio

Liked: Cleanliness

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to and from SeaTac and to the light rail into the city.
Stayed 1 night in Jan 2024

6/10 Okay

nga-linda, CHICAGO

Liked: Amenities
Pulling into the parking lot was confusing. The backway was closed at a certain time. Had to go the long way to turn around to pull im thru front entrance. Waited about 10 minutes before there was a clerk to check in.
Stayed 1 night in Jan 2024

8/10 Good

Richard

Liked: Cleanliness
Fixed shittle van service times was not communicated to me. Almost missed my flight.
Stayed 1 night in Jan 2024