- Disliked: Staff & service, property conditions & facilities
We were told that we got an upgrade. Great! When we entered the apartment is was trashed. The blinds were hanging ripped down, holes in bed lamps and shades, walk-in closet doors ripped out of their rails. Awful. We were offered another apartment in Chicago but we were in Seattle. Finally we settled on a down-grade but the emailed documentation was referring to 1117 but it was 1217. We stayed 3 days and never saw anyone from the company. TV had terrible reception from a small antenna next to the TV, and internet was very slow. No compensation was offered and I cannot recommend Barsala based on our experience.