"We were waiting more than an hour for the shuttle from the airport; I called the guest desk and talked to Brogan 3 times; he said driver was caught on traffic, a traffic that’s 5 minutes away from the airport and there was no traffic when the driver finally picked us up.
When we arrived at the hotel, Brogan seemed very off, like he was high; he forgot to give the driver’s license to the guest ahead of us and we needed to keep reminding him him to give us our credit card and the paperwork we needed to sign.
Other than that, the hotel was ok for a night, it was clean and the bed was comfortable."