I thought room service could use a check list template when serving to go orders.
2. To go containers for dressings
5. Plastic ware
Room service made 4 trips to accommodate the forgotten items. i believe a checklist should be in place for this as it delayed our check out time as well as schedule.
We booked the Hermosa for a chill out 2 days before our flight home. We were not disappointed. The room was well appointed and had all we needed. Lovely secluded veranda area from which to watch the humming birds, rabbits and quail over a morning coffee and pastry. The gardens are particularly pleasant, full of cactus and flowers and lots of statues by a local artist.
The bar had a nice relaxing feel prior to dinner. The meal was brilliant. We had the tasting menu with wines and it was not notch.
We would definitely stay here again.
I have stayed here before and it is centrally located to where I shop and visit my horses. quiet location.
i had a glass of milk and when done left glass in sink. the next day when i came back after housecleaning was there i went to get a glass of water. i notice that the milk spot at the bottom of the glass was still there yet the glass was upside down next to the other glass indicating it was cleaned, yet it had not been washed. this reminds me of the news report of how glassware is not cleaned in hotels. It grossed me out
Newly remodeled in 2014 this upscale boutique style al-suites property in beautiful Gainey Ranch-Scottsdale offers 162 …More
The hotel looks great and has a very nice pool with a good temperature.
There is even an hot top that is really hot!!
The room was better than the Circus Circus hotel in Las Vegas.
Thanks Expedia for the nice bargain.
Traveller from from Holland
This Fountain Hills hotel in the N Scottsdale area of AZ is a half-mile from the Fountain Hills Community Center. Holiday Inn …More
Our stay was pleasant. They provided upon request a refrigerator and micro wave. You had your typical breakfast. It had variety. What can you say about breakfast. It's the same everywhere. However, they did provide fresh fruit (oranges and apples) daily. Restaurants and fast food places were numerous. You were close to major highways and not far from Phoenix. Fresh linens were supplied daily and the place was very clean. Because of the heat we kept the room at a cool 72 degrees. The staff was friendly and very helpful. I left some articles of clothing behind and they plan to ship them to me. I enjoyed my stay.
Scottsdale’s golf courses form a green oasis amid Phoenix’s arid surroundings. This premier golfing destination has about a dozen golf and country clubs. Baseball fans hit a fevered pitch at Scottsdale Stadium, a Major League Baseball spring training facility. Art galleries, restaurants, and shops abound in Old Town Scottsdale. Nearby, Frank Lloyd Wright’s masterpiece Taliesin West is open for tours.