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"Fantastic hotel. 5 star. Beautiful room and bathroom, elegant surroundings. Fantastic breakfast. Would stay again"

"Clean but water didnt work for one day"

"Just what I needed for an over-night in Augsburg: location that was walkable from the station and city centre; pleasant reception team; option to store my luggage when arriving early doors; and the most comfortable bed of this Bavarian trip."

"Awsome room, huge and accoss the street was the tram "

"Room was okay, small and odd for long stay. Staff not friendly. Fire alarm went off in middle of night. Location was excellent next to train station, but rather noisy. "

"A family run, modern hotel with outstanding service, all the staff without exception try their hardest to make you feel welcome and your stay as comfortable as possible. Nice, clean rooms, good facilities like a sauna and a very good restaurant offering local cuisine and drinks at reasonable prices. Very good breakfast buffet with a great variety of food and drink. Would definitely choose this hotel again when in the area."

"Tired hotel with no curtain in my room and far too hot although the radiator was switched off. The shower head would not hold up and the bed was very soft - ok for some people I know, but not me. There was no breakfast other than coffee and worst of all there is only a small time with any staff. That’s no help if you’re facing a keypad to get in. The telephone number to a sister hotel cuts off if you select the English option and if you take the German option they are not exactly helpful - I am still waiting for a call back that was promised in five minutes! "

"Staff were very helpful and courteous. The hotel is beautifully presented and is in an excellent position within the town."

"Arrangement to enter the property was very poor"