Sattel-Hochstuckli Apart Hotels

"We were unable to access the accommodation: upon arrival, we found ourselves in front of code boxes, no response to calls to the owner between 4 PM and 5 PM, no calls from him despite the message left on voicemail in English, no email indicating the codes. In short, unable to leave 2 children in the blazing sun, we were forced to book another hotel and lose the money for this rental. The fault does not rest entirely with the owner; Epedia also shares some responsibility, as the emails received...

"Wonderful place to stay! Great location, host was very helpful and apartment was lovely!"

"The apartment was spacious andvery clean. The living room didn't have a sofa though, only two armed chairs so there was no confortable area to sit at the end of the day. I was told I had an assigned parking but every time we came back tired from visiting the city I had to look for another place to park. Their parking area is VERY limited, the rest is street parking and you have to move the car before 8:00 am. Not good. The neighborhood is not too nice and there are some "different" people...

"The Gubelhof Suites were perfect for our visit. We stayed in the large 1 bedroom and were provided with an extra bed in the living room as we were a group of three. Everything was top notch and the experience was fantastic. I highly recommend the property and would stay again in a heartbeat."

"Located in Horw but well connected with trains to downtown Lucerne. Check in was cumbersome as it was all ‘personless’. I did not see a hotel employee in the 3 days we stayed and that felt impersonal and vague. One must have a good data plan and lots of phone battery life at all times otherwise you cannot enter the building. There is no one you can call if you are stranded out. The electronic key did not work all the time. While in the building, wifi was adequate. Parking is paid (CHF 7 per 24...

"The place was right next to train railroad. And the place is okay just that I could not stay here because the bathroom was not so clean. The shower did not work. There are no close grocery mart that you can walk. The furnitures were overall old and the spider webs are mostly there in every corner of rooms, outside. The place is ok compared to price I guess but I just couldn't stay one day even though I booked for 8 days. "