Dear Willow,I have carefully reviewed your feedback and would like to address a few concerns you raised. Let me break it down for you. Our housekeeping process follows a specific procedure: first, a team removes all linen, including blankets and shower curtains, from each room after a guest's stay. Then, another team member replaces the linen with fresh ones. Subsequently, the room is thoroughly cleaned by the housekeeper. Finally, a housekeeping supervisor inspects the room to ensure it meets our standards before it is ready for the next guest.Regarding the issue of rooms with windows covered in plastic, I must clarify that only one room, Room 233 located at the front of the hotel near the stairs, is currently undergoing renovations for soundproofing due to its proximity to the elevator. This is an isolated case, and the rest of the hotel is unaffected.I understand your concern about feeling observed while closing your trunk, but please rest assured that our hotel maintains a safe environment. It's possible that the individual you noticed was simply taking a break or stretching their legs after a long drive.Regarding your mention of gas stations closing their bathrooms in your review, I am somewhat surprised as to why this would be relevant to a hotel review. However, I want to assure you that our hotel takes pride in ensuring the safety and comfort of all our guests. Notably, local law enforcement personnel and their families have stayed with us, including a deputy who chose to have their wedding celebration here.Please feel free to reach out if you have any further concerns or if there's anything else we can assist you with.Best regards,

Dear Samuel,Thank you for choosing to stay with us and providing us with a review. Hope to see you again in near future.

Dear Carnell,Thank you for taking the time to provide us with a reivew.

Dear Albert,Thank you for taking the time to provide us with a review.Warm Regards,

Dear Victoria,Thank you for the rating.

Dear Rosa,Thank you for taking the time to provide us with your feedback. We're delighted to hear that you chose to stay with us again and that you found our rooms up to date and our atmosphere pleasant.However, we are sincerely sorry to learn about the issue you encountered with the heated pool. We understand the significance of this amenity, particularly on such a special occasion as your birthday, and we apologize for any disappointment or inconvenience this may have caused you.Upon further investigation into the matter to ensure the proper functioning of our pool heating system, we discovered that a hotel guest had inadvertently turned off the heater. Please note that it typically takes around 15-20 minutes for the pool temperature to adjust once the heater is activated. Additionally, we regret if the response from our front desk staff was not as helpful as you had hoped. Your feedback is invaluable to us, and we will use it to enhance our service.We would also like to inform you that in the event of cloudy weather or possible rain, state regulations require us to close the pool for safety reasons.We genuinely appreciate your continued patronage and sincerely hope for the opportunity to welcome you back for a more enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Warm Regards,

Dear Daniel,Thank you for taking the time to give us a review.

Dear Brian,Thank you for choosing to stay with us and providing us with a rating.

Dear Maryna,Thank you for choosing to stay with us. Your comfort during your stay is our top priority, and we appreciate your feedback. Rest assured, we are actively exploring solutions to minimize noise disturbances from other guests.If there is anything else we can assist you with during your stay, please don't hesitate to let us know. We are committed to ensuring you have a pleasant and enjoyable experience with us.Warm regards,

Dear Vivien,Thank you for taking the time to provide us with a review. Warm regards,

Dear Jamie,We're pleased to hear that you and your family enjoyed the pool and accommodations during your stay with us.Providing a fun and comfortable experience for our guests, especially families, is important to us, and we're delighted that we could meet your expectations in this regard. It's fantastic to hear that you had a great time at the pool and that the accommodations suited your needs.We truly appreciate your choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,

Dear Yusuf,Thank you for choosing to stay with us and providing us with feedback.Warm Regards,

Dear Yusuf,Thank you for the rating.

Dear Paul,Thank you for the 5 out of 5.Much appreciated.

Dear Deborah,Thank you for sharing your experience with us. Hope to see you again in the near future.

Dear Christina,It seems there may have been some dissatisfaction during your stay with us. We value feedback from our guests and would greatly appreciate it if you could provide details on what specifically led to your dissatisfaction. Your input helps us address any issues and improve the overall experience for our guests.Thank you for taking the time to share your thoughts with us.Best Regards,