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Hotel Hills Congress & Termal Spa Resort

5.0 star property
Luxury hotel with full-service spa and free water park access

Choose dates to view prices

At Hotel Hills Congress & Termal Spa Resort, you can look forward to free water park access, a poolside bar and a terrace. Treat yourself to a manicure/pedicure, a deep-tissue massage or aromatherapy at the on-site spa. The on-site local and international cuisine restaurant, Hotel Hills Restaurant, offers breakfast, lunch and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
The current price is NZ$256
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, Balcony

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Single Room, Balcony

Deluxe Single Room, Balcony

Deluxe Single Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 36 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Sofa Bed OR 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Flat-screen TV

Deluxe Suite, 1 Bedroom, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Double or Twin Room, Balcony, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room, Balcony, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed OR 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Mountain View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room, Balcony, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Triple Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Butmirska cesta 18, Sarajevo, 71000

What's nearby

  • Ilidza Thermal Riviera - 1 min walk - 0.0 km
  • Sarajevo Tunnel Museum - 4 min drive - 2.2 km
  • Bosna River Spring - 9 min drive - 3.7 km
  • Baščaršija Džamija - 14 min drive - 12.8 km
  • Sarajevo City Hall - 15 min drive - 13.1 km

Getting around

  • Podlugovi Station - 23 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive

Restaurants

  • ‪La Soul - ‬8 min walk
  • Hotel Hills Restaurant
  • ‪مطعم عمر التركي - ‬7 min walk
  • ‪Caribou COFFEE - ‬5 min walk
  • ‪Restoran Orange - ‬8 min walk

About this property

Hotel Hills Congress & Termal Spa Resort

Luxury family-friendly hotel
Consider a stay at Hotel Hills Congress & Termal Spa Resort and take advantage of free water park access, a poolside bar and a terrace. Indulge in a manicure/pedicure, a deep-tissue massage and aromatherapy at the on-site spa. The on-site local and international cuisine restaurant, Hotel Hills Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide and a lifeguard on site
  • Free self-parking
  • A round-trip airport shuttle (surcharge), access to a nearby indoor pool and supervised childcare (surcharge)
  • A 24-hour front desk, a reception hall and a lift
Room features
All 260 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Heating and ceiling fans
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with premium channels
  • Balconies, free infant beds and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 12:30 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Hills Restaurant

Things to do

  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 7.50 (one-way), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Hills Congress Termal Spa Resort Sarajevo
Hotel Hills Congress Termal Spa Resort
Hills Congress Termal Spa
Hills Congress Termal Spa Sarajevo
Hills Congress & Termal Spa
Hotel Hills Congress & Termal Spa Resort Hotel
Hotel Hills Congress & Termal Spa Resort Sarajevo
Hotel Hills Congress & Termal Spa Resort Hotel Sarajevo

Frequently asked questions

Does Hotel Hills Congress & Termal Spa Resort have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Hotel Hills Congress & Termal Spa Resort?

As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Hills Congress & Termal Spa Resort on 11 Nov 2025 start from NZ$250.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hills Congress & Termal Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hills Congress & Termal Spa Resort?

Self-parking is free at this property.

What time is check-in at Hotel Hills Congress & Termal Spa Resort?

Check-in begins at 2 PM.

What time is check-out at Hotel Hills Congress & Termal Spa Resort?

Checkout is at noon.

Does Hotel Hills Congress & Termal Spa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:30 AM-12:30 PM on request. A fee of EUR 15 per person applies.

Where is Hotel Hills Congress & Termal Spa Resort located?

This family-friendly Sarajevo hotel is within 2 mi (3 km) of Ilidza Thermal Riviera, Bosna and Sarajevo Tunnel Museum. Roman Bridge and Bosna River Spring are also within 3 miles (5 km).

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Reviews

Hotel Hills Congress & Termal Spa Resort Reviews

8.2

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 99 out of 197 reviews
Rating 8 - Good. 57 out of 197 reviews
Rating 6 - Okay. 14 out of 197 reviews
Rating 4 - Poor. 13 out of 197 reviews
Rating 2 - Terrible. 14 out of 197 reviews

Reviews

4/10 Poor

Semir

Disliked: Cleanliness, amenities
the rooms are ok, the cleanliness of the pool can't be worse, it's not worth that money, never again
Stayed 2 nights in Jul 2025

2/10 Terrible

Ahmed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room very old and no look for bathtub and breakfast is very bad no options but the reception team very helpful very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were fantastic
Stayed 8 nights in Aug 2023

10/10 Excellent

Mirsada

Best service and food we ever had! Highly recommend!
Stayed 1 night in Dec 2023

8/10 Good

Emre Burkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but rooms can be better. We did not have any problem. I can suggest.
Stayed 2 nights in Jan 2025

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a bit off the beaten path, but that's not necessarily a bad thing. Don't rely too much in GPS or Google Maps, but th y will bring you close to the hotel and it is visible from afar. Staff is good and IMHO, the best part if the stay. Hotel itself has seen better days. Sky Bar, which was supposed to be on floor 11 was a horror show - pitch dark corridors with things on the floor. They also hosted some event in one of their ballrooms. It was incredibly noisy and it lasted until dawn, preventing me and my wife from having a good night's sleep. One good point goes to the breakfast buffet. Food was excellent and diverse. If you never visited Turkey this is as close as it gets in terms of good - meaning, it was tasty, diverse and plentiful. Overall, it isn't a bad place to stay but noise was a bit too much for us.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice hotel, large room, comfortable bed, very clean. Breakfast could be better for this kind of hotel. Area is not top, but OK. There is no sauna, altough it was said there is a wellness area. It's stil being built.

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets and pillowcases, hair in corners and on the sink. Loud noisy facility. Icky Gross. We had a 2 night stay, checked out and left early the next morning.
Stayed 2 nights in Aug 2024

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 stars hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Jamal

Disliked: Staff & service, property conditions & facilities
I stayed 7 nights at hotel Hills with my family. Check in was very disappointing. They offer nothing to drink at the reception like other five stars hotels. They will keep your passport for one hour which I couldn’t understand why. No one explained. Reception was also very tiny and crowded. The Breakfast has no taste even though they have big breakfast buffet. Nothing organic which was very disappointing as they call the hotel five star. The staff was somehow nice at the restaurant. The hotel is too crowded and the staff is too busy pleasing outsider guest. There are wedding event every Saturday and Sunday night and all the staff was too busy with wedding guests. Too noisy hotel. People are allowed to Smoke everywhere not ideal place for people with asthma allergies or lungs problems. They offer kids and adults pool to hotel hills guests but keep in mind that you have to pay 7 mark pr. seat in the pool. Don’t expect Cleaning at the pool at all. We are definitely coming to Sarajevo again but will not chose this hotel. We only booked this hotel because of 5 stars. But they have are too far as a five star level. We have stayed in many five stars hotels around the world this was the biggest disappointment.
Stayed 7 nights in Jul 2023

10/10 Excellent

Fahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff,parking
Stayed 1 night in Sep 2025

2/10 Terrible

Jasmin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider haben wir nicht auf die vielen schlechten Bewertungen der anderen Gäste geachtet und trotzdem dieses Hotel gebucht. Das Personal bis auf eine Rezeptionsmitarbeiterin war durchgehend frech und unhöflich. Ein NoGo in der Hotellerie! Null Service . Da unser Flug am nächsten Tag ziemlich früh war, baten wir 2x darum, uns Lunchpakete bereit zu stellen. Unsere gebuchte Zimmerrate war inklusive Frühstück. Am Abreisetag waren dann keine Lunchpakete für uns vorbereitet. Die Sauberkeit im Hotel ist unter dem Niveau eines Sternehotels. Mein Sohn hat nach dem Baden im Thermalbad einen Ausschlag bekommen. Das Zimmer war ok, das Bett auch . Das Badezimmer leider schmutzig Das Frühstückspersonal total lustlos und unhöflich. Patzige Antworten bei einer einfachen Frage wegen der Milch. Dieses Hotel werden wir nicht mehr buchen und auch nicht weiterempfehlen.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelet er heilt topp.
Stayed 2 nights in Jul 2025

10/10 Excellent

Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect! Kids love the water slides and splash pads. Easy to enjoy Sarajevo from here. Staff was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Sehr schönes Hotel. Super freundliches Personal. Saubere und sehr großzügige Zimmer mit Balkon. Große Auswahl beim Frühstücksbuffet. Das Hotel befindet sich in einem ruhigen Stadtteil ist aber dennoch sehr zentral gelegen. Nur zu empfehlen und ich würde es selbst auch immer wieder buchen.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mayara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
O atendimento não é dos melhores mais de resto tudo tranquilo.
Stayed 1 night in Jun 2025

10/10 Excellent

Bien Patrick

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at this hotel in Sarajevo. Its prime location just a short drive to the airport made catching an early flight incredibly convenient. The hotel room was exceptional—spacious, modern, and featured a lovely balcony where we could relax and enjoy the views. The overall experience was comfortable and hassle-free, thanks to the excellent amenities and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Tolle Lage und gross sowie günstig Der Wasser park geht ok wenn auch in die Jahre gekommen ..
Stayed 1 night in Apr 2025

8/10 Good

Gürman

Liked: Property conditions & facilities, room comfort
Oteli ve imkanları çok beğendik fakat hijyen konusunda sıkıntılar var özellikle havuz pis
Stayed 3 nights in May 2025

10/10 Excellent

ZAHID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has one of the best breakfast offers. They offer lunch and breakfast foods with great choices of Bosnian and International foods. Hotel has great parking space and its quick walk from popular Vrelo Bosne park. This hotel has a whole city inside the hotel, and its great spot for staycation.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Hotell med brett utbud

Stort hotell på gott och ont. Det finns mycket att göra på hotellet och stort serviceutbud, men det blir svårt att hålla hög standard över hela utbudet när det är så stort. Men det som vi hade svårast för är att man röker inomhus i navet för hotellet (baren under glaskupolen), där rök sprider sig till alla delar av hotellet. Det känns inte rent.
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Schöne, saubere, und familienfreundliche Hotel. Liegt zentral, und bietet auch viele Aktivitäten. Von meiner Seite 5 Sterne 🌟🌟🌟🌟🌟
Stayed 8 nights in Apr 2025

10/10 Excellent

Nerman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, right across rhe airport. Walking distance to restaurant anf shops.
Stayed 1 night in Mar 2025

10/10 Excellent

Musarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean and spacious rooms. Staff were friendly not much English was spoken. Spa was good. Steam rooms were nice. Kettle and mini bar and hair dryer. Air con was hot! Had to leave the door open as it was hot. I would go again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel of Sarejevo
Stayed 2 nights in Oct 2024