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Hotel Grand

3.5 star property
Hotel in Sarajevo with free breakfast and 24-hour front desk

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Hotel Grand serves as a true home base in Novo Sarajevo. Guests start their mornings with continental breakfast at the on-site brasserie, then relax in the garden or on the sunny terrace. Free WiFi keeps everyone connected throughout their stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Non Smoking, City View

Standard Double or Twin Room, Non Smoking, City View

Standard Double or Twin Room, Non Smoking, City View

Highlights

Air conditioning
Heating
LCD TV
2 bedrooms
Rainfall showerhead
Bathrobes
Private bathroom
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

Junior Suite, Multiple Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds, 1 Twin Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, City View

2 bedrooms, desk, free WiFi, bed sheets

Family Suite, Multiple Beds, Non Smoking, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
LCD TV
2 bedrooms
Rainfall showerhead
2 bathrooms
Private bathroom
Hairdryer
  • 25 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View

Deluxe Double or Twin Room, Non Smoking, City View

Highlights

Air conditioning
Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds, Non Smoking, City View

Superior Twin Room, 2 Single Beds, Non Smoking, City View

Superior Twin Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking

Highlights

Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking

2 bedrooms, desk, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed, Non Smoking

Highlights

Heating
LCD TV
2 bedrooms
Private bathroom
Hairdryer
Rainfall showerhead
Cable channels
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
7 Muhameda Ef. Pandže, Sarajevo, Federacija Bosne i Hercegovine, 71000

What's nearby

  • University of Sarajevo - 8 min walk - 0.7 km
  • National Museum of Bosnia and Herzegovina - 13 min walk - 1.1 km
  • Gazi Husrev-Beg Mosque - 4 min drive - 3.0 km
  • Sarajevo City Hall - 4 min drive - 3.3 km
  • Baščaršija Džamija - 4 min drive - 4.0 km

Getting around

  • Podlugovi Station - 29 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 24 min drive

Restaurants

  • ‪Ćevabdžinica "Zmaj - ‬12 min walk
  • ‪Margherita - ‬15 min walk
  • ‪Marcaffe - ‬18 min walk
  • ‪Penny Cafe - ‬5 min walk
  • ‪BonAppetit - ‬16 min walk

About this property

Hotel Grand

Hotel located in Novo Sarajevo
At Hotel Grand, you can look forward to free continental breakfast, a terrace and a garden. Be sure to enjoy a meal at Breakfast, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a business centre.
Other perks include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and 7 meeting rooms
  • A front desk safe, a banquet hall and a TV in reception
Room features
All 125 rooms include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 8:30 PM on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Breakfast

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,391 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 15 (from 17 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grand Sarajevo
Grand Sarajevo
Hotel Grand Hotel
Hotel Grand Sarajevo
Hotel Grand Hotel Sarajevo

Frequently asked questions

Is Hotel Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand?

Self-parking is free at this property.

What time is check-in at Hotel Grand?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Grand?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Grand provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-8:30 PM on request. A fee of EUR 15 per vehicle applies.

Where is Hotel Grand located?

Located in Novo Sarajevo, this hotel is within a 15-minute walk of Avaz Twist Tower and University of Sarajevo. Sarajevo History Museum and National Museum of Bosnia and Herzegovina are also within 1 mile (2 km).

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Hotel Grand Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 129 reviews
Rating 8 - Good. 41 out of 129 reviews
Rating 6 - Okay. 23 out of 129 reviews
Rating 4 - Poor. 21 out of 129 reviews
Rating 2 - Terrible. 11 out of 129 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant service available until 9:00 p.m.
Stayed 3 nights in Oct 2025

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly, everything was clean and the value for money is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Pleasant experience. Staff was very friendly and bar is nice with beautiful and spacious balcony with beautiful view.
Stayed 1 night in Jun 2025

6/10 Okay

Naim

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok, except the person manging the breakfast it was extremely rude. I tried to toast the whole wheat bread but the gentleman in black coat very rudely shouted that :don't you see the sign stating that only white breads can toasted:.
Stayed 1 night in Oct 2025

8/10 Good

Jarle

Liked: Staff & service, amenities, property conditions & facilities
Okay, but surrounding areas are not the cleanest streets.
Stayed 7 nights in Jul 2025

8/10 Good

Adeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, nice room with comfortable beds, very spacious. Would be no e if the Aircon was working or if staff could show us how to use.
Stayed 2 nights in May 2025

6/10 Okay

Anto

Disliked: Amenities
Please be advised that this hotel does NOT offer shuttle services as listed.
Stayed 1 night in Sep 2025

2/10 Terrible

anesu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so cold and freezing. They dont switch heating at night. Blanket was not clean at all. If you are looking for a hostel this accommodate offers the standard of a very good hostel and the lowest standard for hotel. The worst hotel i have ever stayed. They did move us to different room when i wanted to leave as i honesty thought it was sub standard for hotel. My honest and humble opinion is that if u are looking for a hostel this will meet good standard of a very good hostel but hotel is the lowest standard. Food was not worthy it at all, i couldn't eat it and this was whole family. Very disappointing. Will not recommend as a hotel but highly recommend if you are looking for hostel accommodation.
Stayed 1 night in Oct 2022

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くにバスターミナルに着いたのでタクシーでホテルに向かいました。 日付変わるギリギリの時間でしたが、スムーズにチェックインできたので感謝です。 　観光のメイン通から少しはなれていますが、十分観光拠点に使えます。 　内装は一般的ホテルの良い方のレベルだと思います。
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
This place was really good. The staff was excellent and a great breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Rajive

Liked: Cleanliness, amenities
It was okay for just two nights. It’s on the edge of the town not close to attractions although the taxis are relatively cheap. But they require local currency. May be it’s the culture but the staff are not super friendly although they will help if you ask for something I.e booking taxis
Stayed 2 nights in Sep 2025

10/10 Excellent

Ibrahim Alper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Pierre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of potential but they have a lot of renovations to do. The rooms were not the cleanest. Breakfast was 5/10.
Stayed 4 nights in Aug 2025

4/10 Poor

Ermina

Das Frühstück ist Katastrophe
Stayed 1 night in Aug 2025

6/10 Okay

Aliihsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu iyiydi, odalar eski ve temizlik kötü. Yemekler idare eder düzeyde. Hijyen konusuna dikkat edilmesi gerekiyor.
Stayed 4 nights in Jul 2025

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good location for the railway
Stayed 3 nights in Jul 2025

2/10 Terrible

ERSAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gidilmemesi gereken Oteller Listesi 1

Bu otele asla gitmeyin berbat bir otel verdiğiniz paraya yazık olur ,kahvaltı çok kötü
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Noisy outside

late check in was OK. Room is big enough but quite noisy outside (live music ?) until 1:00am. WIFI is un stable. Breakfast is good enough. Quite far from old downtown (40 min walk), better to take tram.
Stayed 2 nights in Jun 2025

6/10 Okay

Bülent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
girişte iyi karşıladık ancak yataklar çok eski idi kahvaltısı yeterli idi otoparkı vardı biraz eskimiş yenileme yapılmalı
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very old, in a 1970 time warp. But its clean. Good price. Excellent value for money. Some people maybe put off by its age. But it is what it is. Near the bus/ train station. But about 2 km from the old town and sites.
Stayed 3 nights in May 2025

6/10 Okay

Obaid

Liked: Cleanliness
Room was not as nice as shown in pictures.
Stayed 1 night in May 2025

6/10 Okay

JEONG SEOK

Liked: Staff & service
Disliked: Room comfort

호텔 그랜드

전반적으로 괜찮은 호텔이었으나 방음이 전혀 되질않아 복도에 새벽에 돌아다니며 떠드는 손님들 때문에 잠을 잘 자지 못했다. 아침식사는 좋았다.
Stayed 1 night in Apr 2025

10/10 Excellent

AYESHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel in a quiet location. It had a nice breakfast and friendly staff. I would highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to get a good night's sleep. Near bus station and train station. Not really modern but clean and well kept.
Stayed 1 night in Mar 2025