Quarto Superior Twin

Reviews of Park Inn by Radisson Berrini

4 out of 5
Park Inn by Radisson Berrini
Rua Quintana 934, Brooklin Novo, São Paulo, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 1002 reviews" "
Rating 8 - Good. 366 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ALDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2024
Response from Equipe Park Inn by Radisson Berrini on 15 Mar 2024
Prezada Sra. Alda,Agradecemos por escolher Park Inn by Radisson Berrini! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve!Atenciosamente,

6/10 Okay

Geoff

Stayed 1 night in Sep 2022

8/10 Good

Ayomiposi

Stayed 1 night in May 2022
Response from Caio Oliveira-Coordenador de Serviços e Operações on 17 May 2022
Prezado Sr. Aymiposi, Ficamos muito contentes em saber que sua estada foi agradável. Esperamos recebê-lo novamente em um futuro breve! Atenciosamente, Equipe Park Inn by Radisson Berrini

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Se arrependimento matasse
Com 5 noites, o quarto só foi limpo uma vez. Tudo era uma dificuldade, tudo era impossível. Até o Ibis é muito melhor que esse hotel e uma fracao do preco.
Stayed 5 nights in Dec 2021
Response from Thaís Décimo - Supervisora de Recepção on 16 Dec 2021
Prezado Sr., lamentamos muito que tenha saído de nosso hotel com este sentimento. Estamos sempre focados em entregar o melhor serviço aos nossos hóspedes. Iremos rever o processo para que tal falha não se repita. Esperamos que num futuro não muito distante nos dê uma nova oportunidade para reavaliação. Atenciosamente,

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very good hotel with awesome bedding, and decent wifi. The service was good as well. It is nicely located in the Brooklin district that is pretty safe. The only thing I would improve is the water pressure.
Stayed 1 night in Nov 2021
Response from Thaís Décimo - Supervisora de Recepção on 16 Dec 2021
Dear Mr. Henry, We appreciate your feedback. We hope to see you again soon! Regards,

8/10 Good

Glauco

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Thaís Décimo - Supervisora de Recepção on 16 Dec 2021
Prezado Sr. Glauco, Agradecemos sua avaliação. Esperamos lhe receber novamente em breve! Atenciosamente,

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. You can walk to a market nearby to purchase water or soda. Room has a small fridge. There are several restaurants in walking distance. Walking around in the immediate area appears fairly safe. Some staff speak english.
Stayed 1 night in Oct 2021
Response from Thaís Décimo on 19 Oct 2021
Dear Mr. Jacob, We are glad that you had a good time with us. We hope to see you soon again. Best Regards,

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent !!
Stayed 3 nights in Oct 2021
Response from Thaís Décimo on 15 Oct 2021
Dear Mr. Cristian, We are glad that you had a good staying with us. We hope to see you soon! Best Regards,

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Fernanda Schaper on 2 Sept 2020
Sr. Jaime, agradecemos o envio de sua avaliação. Ficamos muito satisfeitos em poder lhe proporcionar uma excelente estada. Atenciosamente, Fernanda Schaper Gerente Geral

8/10 Good

Sohail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Fernanda Schaper on 18 Jun 2020
Obrigado por compartilhar sua experiência. Esperamos recebê-lo novamente em breve.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 7 nights in Mar 2020
Response from Thaís Décimo on 11 Mar 2020
Prezado Sr., Agradecemos sua avaliação. Esperamos que nos dê uma nova oportunidade. Atenciosamente,

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and very well located for my business trip.
Stayed 5 nights in Jan 2020
Response from Thaís Décimo on 22 Jan 2020
Dear Mr. Amar, We appreciate you taking the time to share your experience at our hotel. We are very happy to know that you enjoyed your stay! We hope to have the opportunity to enjoy your company again! Best Regards,

8/10 Good

Jussara

good for one night
air conditioning system was a bit noisy, tiles in the bath tub were stained or mouldy
Stayed 1 night in Jan 2020
Response from Thaís Décimo on 17 Jan 2020
Dear Mrs. Jussara, Thank you for taking the time to evaluate our hotel. We had some intermittences in the air conditioning system, but it was already possible to resolve. We have begun the process of revitalizing the hotel, thereby delivering more comfort and modernity to our guests. We hope you will return so we can demonstrate the improvements! Best Regards

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice area, close to business area. walking distance from shopping area.
Stayed 3 nights in Nov 2019
Response from Thaís Décimo on 7 Dec 2019
Dear Mr., We were very pleased to hear that your stay was enjoyable. We look forward to seeing you again in the near future! Best Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent.. Good food. Very Good staff.
Stayed 2 nights in Aug 2019
Response from Thaís Décimo on 9 Oct 2019
Dear Mr., It was a pleasure to us have you here. Hope to see you soon. Best Regards,

6/10 Okay

dirk

Liked: Room comfort
Disliked: Property conditions & facilities
Not 4 stars anymore
It started off bad because the ONE key machine they had broke so I had to wait almost 2 hours for a room key. After 30 minutes they let me in my room without leaving a key so no lights or AC, 30 minutes later I called back to have them come up and give me a temp key so I could have lights and AC. They have 3 elevators, BUT ONLY ONE WORKED! I literally waited 12 minutes for an elevator to come by that had room for me. The room was clean except for the rusty Bobby pin in the bottom of my toilet. The buffet was mediocre, the scrambled eggs left a puddle on my plate. Will never stay there again. Definitely 2.5 stars now.
Stayed 1 night in Aug 2019
Response from Thaís Décimo on 27 Sept 2019
Dear Mr. dirk, good morning! Thank you for taking the time to evaluate our hotel. We had a few flashes on the key machine, but it was already possible to resolve. We have already aligned the procedure with the Reception team so that at times like this they have a more welcoming attitude. We hope you will return so we can demonstrate the improvements! Best Regards, Park Inn by Radisson Berrini

6/10 Okay

PRAKASH

Liked: Cleanliness, staff & service
Location of Hotel waz perfect for us. Batbrooms were old and little run down, esp. Tub 4star hotel should have hot water kettle in the room, which this hotel did not have. Lightinv in batbroom was inadequate. Otgerwise all well.
Stayed 4 nights in Aug 2019
Response from Thaís Décimo on 27 Sept 2019
Dear Mr. PRAKASH, good morning! Thank you for your feedback regarding our hotel. We started the reform and revitalization project, so your comments were very important. We look forward to welcoming you again to present the improvements. Best Regards, Park Inn by Radisson Berrini Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe convenient and in a nice neighborhood. Also Well priced
Stayed 1 night in Aug 2019
Response from Thaís Décimo on 18 Sept 2019
Dear Sir, Good morning! Thank you for your feedback regarding our hotel. We are happy to hear that you have enjoyed and enjoyed our facilities. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast, friendly staff, great location, would definitely return
Stayed 2 nights in Aug 2019
Response from Thaís Décimo on 18 Sept 2019
Dear Sir, Good morning! Thank you for your feedback regarding our hotel. We are happy to hear that you have enjoyed and enjoyed our facilities. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Car parking could be courtesy instead of paid.
Stayed 2 nights in Aug 2019
Response from Thaís Décimo on 18 Sept 2019
Dear Sir, Good morning! Thank you for your feedback regarding our hotel. We are happy to hear that you have enjoyed and enjoyed our facilities. As for parking, it is an outsourced service, so charging separately. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People service is excellent. There is nothing I didn't like!
Stayed 13 nights in Jun 2019

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Lina Giosa. on 21 Jun 2019
Olá Sr. Vinicius, Gostariamos de agradecer por nos avaliar no Expedia.com! Até uma próxima oportunidade. Cordialmente, Lina Giosa

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurant! The location was great as well!
Stayed 6 nights in May 2019
Response from Lina Giosa. on 17 May 2019
Dear Guest, Thank you very much for sharing your experience at Parki Inn By Radisson Berrini with us! It’s a pleasure to know that you loved the Restautant. Kind Regards. Lina Giosa.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, room comfort
We had an issue with the type of room booked, but the front desk people managed to get me the right room. Location is convenient, lots of bars and restaurants around. Room was clean, comfortable bed... but I found the bathroom not so well maintained. Breakfast is nice!
Stayed 2 nights in Apr 2019
Response from Lina. Giosa. on 6 May 2019
Dear Mr. Rafael, We were happy to receive your comments and to know that our Staff was able to resolve the problem with the room promptly. We look forward to welcome you back again in the future. Best Regards, Lina Giosa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019
Response from Lina Giosa. on 1 May 2019
Prezado Hóspede, Gostaríamos de agradecer por nos avaliar no Expedia.com. Até uma próxima oportunidade. Cordialmente, Lina Giosa.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Everything was fine. We were there for work meeting, so we were not planning on enjoying outside events, now we may return for this items.
Stayed 2 nights in Mar 2019
Response from Lina Giosa. on 17 Apr 2019
Dear Guest, We would like to thank you for taking time to share your experience with us! It is great to hear that you enjoyed your stay. We hope to see you again. Best Regards, Lina Giosa

4/10 Poor

Sagar

Disliked: Cleanliness, staff & service, property conditions & facilities
I never felt welcome during the check-in process. Not a single smile to show that they valued my business or me being present. Bathroom was outdated with mildew around the bathtub/shower area.
Stayed 1 night in Mar 2019
Response from Lina Giosa. on 12 Apr 2019
Dear Sagar, Your comments were brought to our attention and we would like to kindly ask you to accept our sinceres apologies for the inconvenience caused during your stay. We would like to thank you for your comments, that have been considered by our Quality system as an opportunity to analyze and improve our services. Wishing to win back your trust, we look forward to welcome you back at the TRYP Berrini in the near future. Kind Regards, Lina Giosa

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019
Response from Lina Giosa. on 29 Apr 2019
Prezado Hóspede, Gostaríamos de agradecer por nos avaliar no Expedia.com. Até uma próxima oportunidade. Cordialmente, Lina Giosa

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019
Response from Lina Giosa. on 27 Mar 2019
Prezado Hóspede, Gostaríamos de agradecer por nos avaliar no Expedia.com. Até uma próxima oportunidade. Cordialmente, Lina Giosa.

10/10 Excellent

Anna Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and great breakfast!
Very comfortable, clean e large room. Easy access and nice region. Breakfast was good and hotel staff was very friendly. I would recommend for people traveling on business.
Stayed 6 nights in Nov 2018
Response from Lina Giosa. on 11 Dec 2018
Dear Anna Paola, We would like to thank you for taking time to share your experience with us! It is great to hear that you enjoyed your room and the hotel facilities. We hope to see you again. Best Regards, Lina Giosa

8/10 Good

WENQIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 room and service is good 2 surrounding environment is soso
Stayed 2 nights in Nov 2018
Response from Lina Giosa on 4 Dec 2018
Dear WENQIAN, Thank you very much for choosing TRYP Berrini as your hotel in São Paulo and for sharing your experience and opinion with us. Best Regards,

8/10 Good

WENQIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 room and service is good 2 surrounding environment is soso
Stayed 6 nights in Nov 2018
Response from Lina Giosa. on 4 Dec 2018
Dear WENQIAN, Thank you very much for choosing TRYP Berrini as your hotel in São Paulo and for sharing your experience and opinion with us. Best Regards,

8/10 Good

WENQIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 room and service is good 2 surrounding environment is soso
Stayed 6 nights in Nov 2018
Response from Lina Giosa. on 4 Dec 2018
Dear WENQIAN, Thank you very much for choosing TRYP Berrini as your hotel in São Paulo and for sharing your experience and opinion with us. Best Regards,

8/10 Good

WENQIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 room and service is good. 2 surrounding environment is soso
Stayed 5 nights in Nov 2018
Response from Lina Giosa. on 4 Dec 2018
Dear WENQIAN, Thank you very much for choosing TRYP Berrini as your hotel in São Paulo and for sharing your experience and opinion with us. Best Regards,

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2018
Response from Lina Giosa. on 13 Nov 2018
Olá Sr. Alexandre, Gostaríamos de agradecer por nos avaliar no Expedia! Até uma próxima oportunidade. Cordialmente, Lina Giosa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice in Sao Paulo
A very well located hotel, lots of restaurants and supermarkets around. The room is big enough and comfortable. Moreover, the price was quite reasonable for value. I’d stay there again in the next opportunity.
Stayed 1 night in Jul 2018
Response from Lina Giosa. on 22 Aug 2018
Dear Guest, Thank you for your review. It is really good to know that you had a good stay with us. Kind Regards, Lina Giosa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Lina Giosa. on 1 Jul 2018
Prezado Hóspede, Gostaríamos de agradecer por nos avaliar no Expedia. Até uma próxima oportunidade. Cordialmente, Lina Giosa

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful front desk staff who spoke excellent English. Check in and check out very straightforward-even at 05:30am. Room very large and comfortable but would be nice to have tea/coffee facilities in the room.
Stayed 1 night in May 2018
Response from Lina Giosa. on 18 May 2018
Dear Mr. Russell, Thank you so much for your review and your kind words about our hotel and staff. In the next opportunity, we would like to invite you to experience our Premium Room, which has Tea and Coffee facilites. It will be a pleasure to welcome you back! Kind Regards, Lina Giosa

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lina Giosa on 15 Apr 2018
Olá Sr. Walter Limiro, Gostaríamos de agradecer por nos avaliar no Expedia. Até uma próxima oportunidade. Cordialmente, Lina Giosa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Lina Giosa. on 19 Jan 2018
Prezado Hospede, Gostaríamos de agradecer por no avaliar no Expedia.com! Esperamos revê-lo novamente em breve. Cordialmente, Lina Giosa.

6/10 Okay

JC, DC

Liked: Cleanliness
Disliked: Property conditions & facilities
It's just ok. Works for a short business trip.
That's OK for a short trip. The hotel is close to the offices located at Berrini Business area, nevertheless it's relatively quiet. The rooms are small and need some smart updates, meaning furniture that makes full use of space. TV didn't work well, had some hard time switching channels. Bathroom needs serious updates.
Stayed 6 nights in Dec 2017
Response from Lina Giosa on 22 Jan 2018
Thank you for staying with us during your recent visit to São Paulo. We regret for not being able to exceed your expectations. All comments will be treated as an opportunity for improvement. We hope we have the opportunity to welcome you again. Best Regards,

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017
Response from Lina Giosa on 26 Dec 2017
Prezado(a), Hóspede, Gostaríamos de agradecer por nos avilar no Expedia. Até uma próxima oportunidade. Cordialmente, Lina Giosa.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sao Paulo stopover.
Great stay. Good food. Super staff.
Stayed 1 night in Oct 2017
Response from Lina Giosa on 24 Oct 2017
Dear Guest, Thank you very much for writing kind words about our hotel! Best Regards, Lina Giosa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Response from Lina Giosa on 12 Sept 2017
Prezado Hóspede, Gostaríamos de agradecer por ter dedicado seu tempo em nos avaliar. Até uma próxima oportunidade. Cordialmente, Lina Giosa.

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy w great WiFI
Stayed for short overnight and arrived late but good reception, comfy room and excellent internet. Breakfast was not awesome but other than that stay was great and I would stay there again
Stayed 1 night in Jul 2017
Response from Lina Giosa on 24 Jul 2017
Dear Norman, We would like to thank you for taking time to share your experience with us! It is great to hear that you enjoyed your room and the hotel facilities. We hope to see you again. Best Regards, Lina Giosa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near to shopping and good restaurant
Arrived early and was immediately shown to my room. This was my 10th-12th stay at Tryp Berrini and I have always found the staff very helpful and the rooms and restaurant very good. It is my favorite hotel in Sao Paulo and one I plan to use exclusively from here on.
Response from Lina Giosa on 22 May 2016
Dear Guest, Thank you for sharing your feedback on your recent stay with us. We were very happy to know that we are your favorite hotel in São Paulo! Our staff was very pleased with your praise! We will be looking forward to welcome you back many other times in the future. Yours sincerely, Lina Giosa

10/10 Excellent

Lowell, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Only
Great place and good service for business meetings locally.
Response from Lina Giosa on 23 May 2016
Dear Lowell, Thank you for taking your time to let us know your experience during your recent visit! We are glad that you enjoyed your stay. Best Regards, Lina Giosa