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Reviews of Braston Augusta by Castelo Itaipava

3 out of 5
Braston Augusta by Castelo Itaipava
R. Augusta, 467, Consolação, São Paulo, SP

Reviews

6.4
Rating 10 - Excellent. 105 out of 735 reviews" "
Rating 8 - Good. 201 out of 735 reviews" "
Rating 6 - Okay. 218 out of 735 reviews" "
Rating 4 - Poor. 124 out of 735 reviews" "
Rating 2 - Terrible. 87 out of 735 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALDEMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Location location. The place is on Augusta , full of live , bars , restaurants and tan of people
Stayed 4 nights in Feb 2020

6/10 Okay

M.

Business traveller
Liked: Staff & service
A little worn down. It is a budget hotel so expectations should be managed accordingly.
Stayed 2 nights in Feb 2020

4/10 Poor

Gabriella

Disliked: Cleanliness, property conditions & facilities
Experiência complicada
Tivemos que mudar de quarto porque no que estávamos apareceram 5 baratas. Tenho muito medo e fobia. Nunca havia passado por isso antes. Claramente o local não havia passado por dedetização. Foram muito solícitos no pedido de alteração de quarto, mas o valor não compensa.
Stayed 1 night in Nov 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience for solo traveler
If you're solo, there's nothing to complain, excelent location for partying, clean, spacious and best value for money in the area. Go for it.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked at this hotel because we were lodged before in other Braston in Sao Paulo. Big mistake: the Braston Augusta is very bad, a very bad location and the room were really impossible to be in there.
Stayed 4 nights in Aug 2019

8/10 Good

Maria Nazaré

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

6/10 Okay

LUIZ

Liked: Cleanliness
Good hotel for the price in Rua Augusta area
The hotel is only ok, but considering the low price, is good. Some minor issues in the room's bathroom but for me was still ok. The breakfast could have more options in terms of fruits, for example. About the area: who goes to Augusta knows it is a young people party street. So expect noises all night long, even on weekdays. But for dining, for example, the area has plenty of very good options in a short walking distance, for all pockets.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 12 nights in May 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was extremely outdate, it looks like a cheap motel rather than a hotel. Re do it urgently or close it down.
Stayed 1 night in May 2019

8/10 Good

Thomas

Liked: Cleanliness, room comfort
Not Fancy, but clean, quiet, good breakfast
The Braston Augusta was closed for remodeling during my last stay there, so I was upgraded to the nearby sister Hotel Sao Paulo. My review is based upon prior stays at Braston Augusta. This is a dated hotel, with (in my prior stays) actual keys and square little television sets. I've stayed three or four times, because I considered to be great value for the money (then about $28, but I fear it will go up after the two-month remodeling is complete). The front desk staff never seemed very happy to see me, but I always got a nice quiet room in the back, away from the street noise of Augusta. Breakfast is very good. I doubt the front desk staff speaks very good English. Augusta is a pretty dingy street, but I'd guess it's pretty safe. On weekends the sidewalks have pedestrians around the clock due to all the clubs nearby, and it is easy to find. The nearest metro station is about a fifteen minute walk. I will stay again.
Stayed 2 nights in Jan 2019

8/10 Good

Kerry, South Florida

Travelled with family
Liked: Cleanliness, staff & service
Good location for central city sites and activities. Friendly staff and decent breakfast. Weekend nights are noisy if you don’t turn AC on.
Stayed 1 night in Dec 2018

6/10 Okay

Camila

Disliked: Cleanliness

8/10 Good

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I read some of the other comments. Well I must have been in a different hotel. My room was not outdated. The bathroom was great, clean spacious and modern. The bedroom had 3 single beds, I would have preferred a double bed, that is the only points negative maybe. The staff was nice. The breakfast was great. The wifi was a bit annoying as you had to identify every time, but it was working in all the hotel. I would go back.

2/10 Terrible

paul, melb, aus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Rooms And All
Not as advertised we thought that our rooms would be like the ones on the ads. The staff were good and everything else bad.

6/10 Okay

Harolso, Manaus/AM, Brazil

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old accommodations
The room was old but OK for one night stay.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Boa opção x preço na região
Boa localização, embora bastante underground. Inclusive com um Pub "Punk" mais para discípulos do Supla. Mas bem tranquilos. Boas instalações. No meu caso, quarto com 2 ambientes distintos (para 4 pessoas). Café da manhã, simples, mas suficiente.
Stayed 3 nights in Dec 2023

4/10 Poor

Carla Milena Macedo

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Demora para realização de check in. Quarto em torre com reforma sem aviso prévio, barulho de obra durante o período da manhã.
Stayed 10 nights in Dec 2023

10/10 Excellent

Valdemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício
Atendimento exercente. Café da manhã bom. Apesar de antigo, o hotel está em boas condições.
Stayed 2 nights in Jan 2024

8/10 Good

Mathews O'Hara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Avaliação geral boa, acima da média
O atendimento foi excelente e os funcionários muito atenciosos. O quarto suíte é bem espaçoso e aconchegante. O chuveiro é muito bom e o ar condicionado tambem é otimo apesar do barulho que faz. Minha única crítica é a CAMA que é muito barulhenta e o colchão é mole e desconfortável. No dia que fui o wifi estava muito instável e nao consegui conexão duradoura. Porem eu recomendo o lugar o café da manha é espetacular!!! Muita variedade e muito gostoso.
Stayed 1 night in Jan 2024

10/10 Excellent

Felipe

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loca limpo e agardável, atendente da recepçao super educado e solicito.
Stayed 1 night in Dec 2023

10/10 Excellent

MARCOS

Stayed 1 night in Dec 2023

10/10 Excellent

MARCOS

Stayed 2 nights in Dec 2023

8/10 Good

Sérgio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi muito bom, funcionários muito atenciosos que nós sentimos em casa
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas
Ficamos apenas um dia/uma diária (virada do Natal), mas achei que o hotel superou as expectativas. A localização, centro de São Paulo, demanda algumas cautelas, mas o hotel é seguro, muito limpo e higiênico, quartos bem estruturados e roupa de cama/banho ótimas. Equipe de atendimento muito atenciosa e prestativa. Excelente custo/benefício.
Stayed 1 night in Dec 2023

8/10 Good

rogerio soares

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel antigo mas reformado recentemente acomodações limpas e amplas . Equipe extremamente prestativa ,café da manhã variado e satisfatório. Pontos negativos e a rua barulhenta a noite toda aos finais de semana e está bem longe do metro .
Stayed 3 nights in Dec 2023

10/10 Excellent

Paulo

Stayed 1 night in Dec 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Rodrigo H

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo hoolrrible excepto el desayuno que esta muy bien sorpendetemente.
Stayed 1 night in Dec 2023

10/10 Excellent

Enoe

Stayed 2 nights in Dec 2023

10/10 Excellent

Alinne Carolima

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

heloise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

katiuce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento
Achei o atendimento do concierge muito boa, ele foi extremamente atencioso!
Stayed 1 night in Nov 2023

6/10 Okay

DESIREE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Antonio Carlos

Stayed 1 night in Nov 2023

10/10 Excellent

GUILHERME

Stayed 3 nights in Nov 2023

10/10 Excellent

JESSICA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o atendimento. Obrigada aos colaboradores do Hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O hotel tem uma estrutura excelente, mas peca muito nos serviços. Pedi expressamente que as toalhas não fossem trocadas (sustentabilidade), mas foram. Mas o pior mesmo foi o checkin/checkout. Fiz duas reservas, uma paga no ato da reserva e a outra a pagar na propriedade. Ao tentar pagar, nos foi dito que não constava qualquer débito. Insistimos, mas o atendente se limitou a repetir que tudo já estava faturado. No checkout, tentamos pagar de novo, e nos foi dito a mesma coisa, estava tudo faturado. Atrasamos nossa saída do hotel porque ficamos tentando entender o ocorrido. Até que descobrimos: o hotel havia realizado a cobrança ANTES de nossa chegada, não no ato do checkin, como constava na reserva. Isso é muito grave! Nunca havia acontecido antes e não pretendo retornar jamais a este hotel depois do ocorrido?
Stayed 3 nights in Nov 2023

10/10 Excellent

Márcio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo x benefício
Hotel com bom custo x benefício. Antigo porém adequado. Bom atendimento e boa localização.
Stayed 1 night in Nov 2023

10/10 Excellent

Rosieni

Travelled with family and small children
Bom o local, a hospedagem, os funcionários muito atenciosos, café da manhã também muito bom, apenas o elevador que deu uns problemas mas resolveram bem rapidinho.
Stayed 5 nights in Nov 2023

8/10 Good

Marcelo

Stayed 1 night in Nov 2023

10/10 Excellent

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima estadia
Excelente hotel, estadia super confortável. A equipe é otimo, sempre muito educados, limpeza impecável!
Stayed 2 nights in Oct 2023

10/10 Excellent

Silvio M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MARCO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

FABIANA

Stayed 3 nights in Sep 2023

10/10 Excellent

Carlos Ossamu

Stayed 1 night in Sep 2023