Carmen Palace Hotel

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Located close to São Lourenço, Carmen Palace Hotel provides a free breakfast buffet, a rooftop terrace and a bar. For some rest and relaxation, visit the steam room. Guests can connect to free in-room WiFi.
The current price is NZ$138
includes taxes & fees
1 Oct - 2 Oct

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Double or Twin Room, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

A hotel room with two beds, a desk with a laptop, a chair, a bedside table with a lamp, and a window with curtains.

Standard Triple Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
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About the area

Located in Sao Lourenco, Carmen Palace Hotel is in the city centre. São Lourenço is another place to visit that comes recommended. Visit our Sao Lourenco travel guide
Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000

What's nearby

  • São Lourenço
    1 min walk - 0.1 km
  • Basilica of São Lourenço
    5 min walk - 0.5 km
  • Sociedade Brasileira de Eubiose Museum
    6 min walk - 0.6 km
  • Sao Lourenco Cable Car
    8 min walk - 0.7 km
  • Trem das Aguas Scenic Railway
    11 min walk - 1.0 km

Getting around

  • Conceição do Rio Verde Station
    38 min drive

Restaurants

  • Da Vinci Cafeteria - Cafés Especiais
    2 min walk
  • Prazeres de Minas
    3 min walk
  • Restaurante Sabor do Brasil
    1 min walk
  • Festival Gastronômico de São Lourenço
    1 min walk
  • Banana Ouro
    2 min walk

About this property

Carmen Palace Hotel

  • Hotel near São Lourenço
  • You can look forward to a free breakfast buffet, a rooftop terrace and a bar at Carmen Palace Hotel. For some rest and relaxation, visit the steam room. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Tour/ticket information, smoke-free property and a TV in reception
    • A 24-hour front desk
  • Room features
  • All 81 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
  • Other conveniences in all rooms include:
    • Showers and free toiletries
    • 32-cm LCD TVs with satellite channels
    • Wardrobes/cupboards, daily housekeeping and desks

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Carmen Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carmen Palace Hotel?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Carmen Palace Hotel on 1 Oct 2026 start from NZ$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carmen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carmen Palace Hotel?

Self-parking is free at this property.

What time is check-in at Carmen Palace Hotel?

Check-in begins at noon.

What time is check-out at Carmen Palace Hotel?

Checkout is at 10:00 AM.

Where is Carmen Palace Hotel located?

Situated in Sao Lourenco, this hotel is steps from São Lourenço.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carmen Palace Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 220 out of 402 reviews
Rating 8 - Good. 116 out of 402 reviews
Rating 6 - Okay. 50 out of 402 reviews
Rating 4 - Poor. 15 out of 402 reviews
Rating 2 - Terrible. 1 out of 402 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que estadia incrível. Começou pela check-in, pessoal super atencioso, educado e prestativo. Acomodações sem impecáveis, quarto confortável, limpo e espaço. Vista maravilhosa do parque. Café da manhã variado e delicioso. Além de tudo a localização é estratégica, praticamente não precisando de deslocamento de automóvel.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quarto limpo e muito amplo. Porém, chuveiro ainda elétrico, e estava com a resistência queimada, apenas a água morna funcionando. Com 12 graus lá fora, o banho foi sacrificante. Ao chegar, hotel com problema para checar e-mails, foi um tanto constrangedor ter que provar que ja havia até pago a reserva, já que o recepcionista insistia em falar que não havia "nada no meu nome" lá. Café da manhã bom, nada extraordinário mas não deixou a desejar. Não sei se voltaria.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Banho ruim, pouca pressão. Faltaram acessórios como touca de banho
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
somente o quarto que nos colocaram que estava muito gelado E o valor cobrado estava acima dos outros hoteis que visitei durante minha estadia
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, bem localizado, limpo, tudo novinho, confortável, café da manhã maravilhoso. É minha segunda vez lá.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bem localizado, na frente do parque, quarto grande, toalhas, lençóis limpos. Passamos uma semana muito fria, 8 graus a noite, e a água da pia do banheiro não é aquecida, o chuveiro é elétrico e TB não esquentou muito. Quanto ao café da manhã, foi bom, mas para o porteiro do hotel, poderia ser melhor. Sugestão: Oferecer, água, chá e café no hall de entrada do hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O cardápio da manhã bom, condições de estacionamento ótima!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe de funcionários excelente. Estacionamento ótimo com bom espaço. Café da manhã excelente bem variado. A única falta que sentimos devido ao frio que estava fazendo foi de um aquecedor na pia do banheiro.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto grande e arejado tudo muito limpo, gostamos muito e o atendimento na recepção sensacional
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização, quarto limpo, funcionários agradáveis e ótimo café da manhã
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom já e terceiro ano que vou
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O atendimento em geral foi de excelência. Tanto como, café da manhã, estacionamento, quarto limpo e equipe de funcionários.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto aconchegante e espaçoso. Banheiro amplo e tudo limpinho. Hotel super bem localizado. Não tenho nenhum ponto negativo. T9dis os funcionários atenciosos e prestativos. Café da manhã delicioso. Super recomendo. Amamos. Com certeza voltaremos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo, próximo do pontos turísticos e hotel excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo. Ótima localização em São Lourenço.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Mais opções no café da manhã
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente se você não se importar com barulho da rua. Perto de tudo, porém por ser bem no centro, o barulho de músicas e automóveis podem incomodar se o silêncio à noite for importante pra você. Limpeza e equipe de funcionários nota 10. Café da manhã bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Viajei levando 5 casais para São Lourenço, e vi algumas avaliações do Hotel Carmem Palace ,e algumas nada positivas ,mas prefiri dar a minha. FOI TUDO MARAVILHOSO ....Amei e meus casais ficaram muito sastifeitos com tudo , cafe da manha excelente, quartos limpos, banheiros limpos , garagem para os carros , hospitalidade e atendimento dos funcionários 1000, acessibilidade para os hospedes com limitações, localização show....Então nenhum comentário negativo de meus casais e de minha parte tbm , voltarei mais vezes e recomendo a quem vier passear e conhecer Sao Lourenço, ja estamos em nossa 6°viagem a esta linda Cidade tão acolhedora!!!! Estivemos Hospedados do dia 1 à 3 de maio .
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã e a equipe maravilhosa. Adoramos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto e dependências bem conservadas e limpas. Café da manhã ok. O que poderia melhorar é o isolamento acústico das janelas do quarto. Muito barulho a noite nos andares mais altos.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, porém a limpeza das paredes do banheiro deixou a desejar. Equipe de atendimento excelente. Café da manhã muito bom. Muito bem localizado. Somente deixando a desejar o fato de estar muito próximo dos espaços de shows o que prejudica o sono das pessoas se hábitos diurnos.
Stayed 4 nights in Nov 2025