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"Hotel is in a great location. Only real issue is the restaurant. Made a reservation for dinner after a long drive only to discover they had no vegetarian option and were unwilling to make anything. Not what I would have expected of a best western. "

"Although I had booked two prepaid rooms, I didn’t actually stay here. When I checked in, the location, grounds, reception area and the rooms I was shown were so run down and in dire need of renovations, I left and found alternative accommodation. The hotel did not refund any money."

"Stayed at the Ace a few times now. Staff are always friendly and helpful. "

"Frindly staff. City well worth a visit"

"Très déçu de la prestation repas : Fish and chips insipide. Je demande si dans le tarte aux pommes il y a de la cannelle car je suis allergique, on me dit que non alors qu'il y en a quand on me la sert. Petit déjeuner : Pain aux graines immangeable tellement il est dur, je me sert du fromage blanc et de la compote celle ci est périmée et pique au goût...et je ne parle pas de la tonne de poussière dans la chambre, j'ai du dormir la fenêtre ouverte la nuit, pour éviter toute crise d'asthme. Quand j'indique le problème le matin lors de mon départ, on me répond que le problème est connue mais les femmes de ménages ne peuvent pas déplacer les meubles au vue du poids....Moi je l'ai fait moi même. "

"Nice room, super clean. The location is fantastic, just perfect in the centre. Staff lovely and very friendly."

"Parking was free and just outside the hotel, breakfast was continental and ok. Staff were very good and the room was clean and tidy. "

"Very clean and comfortable stay. Excellent staff at both check in and breakfast "

"Terrible stay. Arrived very late after a long 1,800km drive and the room was small, crowded and no working AC. No staff to complain to. Hugely disappointing. Be careful if you arrive outside of business hours. "