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Personal Aparts Bellas Artes

3.0 star property

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Located close to Santiago Town Square and Plaza de Armas, Personal Aparts Bellas Artes provides a terrace and laundry facilities. Hit the slopes at this apartment featuring a ski shuttle. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CLP 15000.0 per night.

Cots (infant beds) are available for CLP 15000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 23000 per vehicle (one-way)
  • Self-parking fee: CLP 15000 per day (in/out privileges)
  • Crib (infant bed) fee: CLP 15000.0 per night
  • Rollaway bed fee: CLP 15000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The seasonal pool will be open from December to February
No pets and no service animals are allowed at this property

Frequently asked questions

Does Personal Aparts Bellas Artes have a pool?

Yes, this property has a seasonal outdoor pool.

Is Personal Aparts Bellas Artes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Personal Aparts Bellas Artes?

Self-parking is available for CLP 15000 per day.

What time is check-in at Personal Aparts Bellas Artes?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Personal Aparts Bellas Artes?

Checkout is at noon.

Does Personal Aparts Bellas Artes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 23000 per vehicle applies.

Where is Personal Aparts Bellas Artes located?

Located near the slopes, this Downtown Santiago apartment building is in the city centre and within a 15-minute walk of Plaza de Armas, Santiago Town Square and Plaza de la Constitucion. University of Chile and Palacio de la Moneda are also within 1 mi (2 km). Armas Station and Bellas Artes Station are within a 5-minute walk.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

8.6

Location

7.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 191 reviews
Rating 8 - Good. 72 out of 191 reviews
Rating 6 - Okay. 44 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 8 out of 191 reviews

Reviews

Verified

4/10 Poor

Patrick

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
They advertise that they have a king bed on Expedia, but the room we booked with a king bed had only a double bed. When I talked to them about it, they said they only have double beds in the building. They didn’t believe me when I said that they have it listed incorrectly on Expedia so I showed it to them. To this day they still falsely advertise a king side bed in certain rooms.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Scherwin

Disliked: Cleanliness, amenities, property conditions & facilities
The area is nice to stay, but this specific property is very outdated. And was not clean
Stayed 9 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, room comfort, communication
Place needs a serious overhaul… holes in net curtains. Plus the bath didn’t feel too stable.
Stayed 6 nights in Aug 2024
Verified

2/10 Terrible

Orlando

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I had a horrible experience attempting to stay at this property. From the moment we arrived, it was clear things were not as advertised. The check-in process was a nightmare, with the elevator having backed-up line of people waiting over 15 minutes just to get in. Once inside, the problems only got worse. The property was freezing cold, with no heat, and none of the electrical outlets were functional. The elevator stuck twice within the first two hours of our arrival, making us feel extremely unsafe. Communication with the host was another major issue. The host spoke no English, making it incredibly difficult to resolve any of the problems we encountered. On top of all this, the WiFi didn’t work at all. With all these issues, it was impossible for us to stay at this unit, and we had to move and find alternative accommodations the same night. Overall, this was a terrible experience, and I would not recommend this property to anyone.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Jose Alberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muito bem localizado, perto de restaurantes, mercadinhos e especialmente perto dos principais pontos turísticos de Santiago.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ivan

Liked: Cleanliness, amenities, communication
Bom quarto, fácil acesso ao meios de locomoção.
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

VICTOR MATEO

Liked: Cleanliness, room comfort, communication

reserva no registrada

un poco preocupante ya que cuando llegue mi reserva no existia y tube que esperar hasta que se aclaro por suerte fue preocupante e incomodo
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Adilson

Liked: Cleanliness, room comfort, communication
Ótimas acomodações, Faltou foi um Google tradutor Quando vão ao Brasil,nos esforçarmos mais para entendê-los.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aline

Liked: Cleanliness, room comfort, communication

Perfeita localização!

A estadia é boa. Perto de mercados, farmácias, restaurantes e muito próximo de pontos turísticos. Gostamos muito!
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Cleilde

Liked: Cleanliness, communication
Vista para as cordilheiras Espaçoso e aconchegante
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Igor

Liked: Cleanliness, amenities, room comfort, communication
Confesso que estava meio assim em relação ao todo, mas fui muito bem atendido pela recepção, dá para entender tudo que eles falam mas nada como um tradutor para tirar algumas dúvidas rsrs mas gostamos muito. Perto de metrô praça lanchonete enfim. Muito satisfeito mesmo e recomendo.
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Fair for the price but not exactly as advertised

Prepare in advance if you do not speak Spanish. Was hung up on twice when contacting the number provided for support before check in. Since this an appartment, services are also minimal. Ex: will not hold your luggage after check out. If you have a late flight the evening of checkout, prepare to carry your belongings with you for the day. Location is amazing but place is not as advertised in photos. Not a bad stay but appartment is definitely weathered in condition vs. photos. WiFi did not work at all. Probably a fair accommodation for the price but would spend the extra money and stay in a hotel next time around.
Stayed 3 nights in Nov 2019
Verified

8/10 Good

Helvio Eduardo

Liked: Staff & service, property conditions & facilities, room comfort

Quase perfeito

Localização excelente. O apart tem tudo para uma boa permanência. Peca um pouco na limpeza. Sugere-se a substituição dos travesseiros e das cobertas por modelos mais leves e quentes.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was like having your own place in Santiago. Apartment had good security measures. Close to Plaza des Armes, metro, eateries, supermarket and markets. Apartment was excellent for my needs. Only minus was that TV had no signal.
Stayed 9 nights in Nov 2019
Verified

6/10 Okay

Vania

Estadía en Personal Aparts Bellas Artes. Santiago

Nos fue bien en general, aunque al llegar no nos habían dejado la llave en recepción y tuvimos que esperar al rededor de 3 horas (después de haber viajado toda la noche) para que llegue la persona encargada. Indicaron una deficiencia de comunicación de Hoteles.com y para restituir nos dejaron hacer el check in anticipadamente. El departamento tiene lo necesario, aunque ciertos muebles, la ropa de cama y toallas estaban viejos. La limpieza del departamento hay que solicitarla cuando se requiere, sin costo. La ubicación es buena porque tiene todo cerca y a la mano. Desde el departamento se pueden captar vistas preciosas del amanecer en Santiago.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Disliked: Staff & service
muito bem localizado, mas difícil comunicação referente a troca de toalhas e limpeza
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Todo muy bien
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente lugar, el único pequeño inconveniente es la calefacción. Pero lo mejor es la atención y calidez de su personal.
Stayed 6 nights in Jun 2019
Verified

4/10 Poor

elena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and noisy room

Very dirty room, and also very very noisy! I found a lot of hairs in the living room and bathroom. Never again in this hotel
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

Apartamento deveria ser melhor

Acho que o apartamento deveria ser melhor pelo preço, e ainda não tem camareira!
Stayed 5 nights in Aug 2018
Verified

10/10 Excellent

Carlos Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartamento grande e perto de tudo, no centro

É um apartamento muito grande, com dois quartos, sendo uma suite de casal e outro quarto com uma cama mais um beliche, tem ainda um sofá cama na sala, que conta com TV e uma mesa para 4 pessoas, wifi rápida e uma cozinha bem equipada.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

MICHELLE

Disliked: Cleanliness, staff & service

Localização incrível, falta manutenção.

O apto é muito bem localizado no centro, tem um mercado de frente e fica uns 300 da praça das Armas. As acomodações são boas, porém, faltou aquecedor para os quartos (tinha apenas um aquecedor portátil na sala) e fez muito frio início de agosto. Falta manutenção nos banheiros com vazamento nas banheiras que deixavam os banheiros bem molhados, e falta utensílios na cozinha, só tinha o básico. Não tinha limpeza diária, só se solicitar e pagar a parte. No geral daria uma nota 7.
Stayed 4 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Apart hotel centro Santiago Próximo metro Entrada feia
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Jazz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location / Super Safe

I loved this place! I stayed here for 1 week and I was walking distance from shops, restaurants and most important the subway!! Which can take you all over Santiago in no time. This place was clean, staff was very helpful and friendly. I would definitely stay over here again and recommend this place to friends and family. Safety here was also great. Had to go through security to get in which made me feel great because I am a single woman traveler.
Stayed 7 nights in Apr 2018
Verified

6/10 Okay

marcos

Disliked: Staff & service
No tenían amenities y son poco flexibles con los pedidos. No hay aire acondicionado
Stayed 1 night in Mar 2018