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Mercure Santiago Centro
3.5 star property

Comfortable hotel, walk to Pontifical Catholic University of Chile
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Santiago Centro

Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas
Front of property
Down duvets, Tempur-Pedic beds, minibar, in-room safe
Classic Room, 2 Single Beds
Reception

Overview of Mercure Santiago Centro

Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
The price is NZ$102
Price available on 12/5/2024

Explore the area

Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
  • Popular LocationSan Francisco Church3 min walk
  • Popular LocationPontifical Catholic University of Chile4 min walk
  • Popular LocationToesca Station9 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)21 min drive
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Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Down duvet
Blackout curtains
Tempur-Pedic bed
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Down duvet
Blackout curtains
Tempur-Pedic bed
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 Double Bed

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Down duvet
Blackout curtains
Tempur-Pedic bed
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds, View

Down duvets, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Down duvet
Blackout curtains
Tempur-Pedic bed
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is NZ$93
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About the area

Santiago

Mercure Santiago Centro is located in Downtown Santiago, a neighbourhood in Santiago, and is near a metro station. National Archive and San Francisco Church are notable landmarks, and travellers looking to shop may want to visit Vivo Imperio and Lastarria District. Pontifical Catholic University of Chile and Santa Lucia Hill are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Barrio París-Londres - 4 min walk
  • Santa Lucia Hill - 4 min walk
  • Lastarria District - 8 min walk
  • Plaza de Armas - 10 min walk
  • Palacio de la Moneda - 11 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Parque Almagro Station - 18 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • McDonald's - 1 min walk
  • Da Dino - 2 min walk
  • Dominó Santa Rosa - 1 min walk
  • Las Tinajas de Villa Alegre - 3 min walk
  • Cafe San Isidro - 2 min walk

About this property

Mercure Santiago Centro

Hotel rejuvenated in 2017 and located near Pontifical Catholic University of Chile
Located close to National Archive and San Francisco Church, Mercure Santiago Centro provides a poolside bar, a terrace and a garden. The on-site international cuisine restaurant, Amaranto, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with free cabanas
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, a vegetable garden and multilingual staff
  • A water dispenser, smoke-free property and a 24-hour front desk
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 142 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (CLP 8,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - October 2017
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 45000, per pet, per day, plus a deposit of CLP 45000 per day
Up to 22 lb per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 27000.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 12376 for adults and from CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: CLP 8400.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)
  • Rollaway bed fee: CLP 27000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have any lifts
The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Mercure Santiago Centro?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on 12 May 2024 start from NZ$102.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Santiago Centro pet-friendly?

Yes, Mercure Santiago Centro allows pets with a maximum weight of up to 22 lb per pet. There's a deposit of CLP 45000 per day and a fee of CLP 45000 per pet, per day.

How much is parking at Mercure Santiago Centro?

Self-parking is available for CLP 8400.00 per day.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Santiago Centro?

Checkout is at noon. Late checkout is available for CLP 49000 (subject to availability).

Does Mercure Santiago Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.

Where is Mercure Santiago Centro located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church, National Archive and Pontifical Catholic University of Chile. Barrio París-Londres and Santa Lucia Hill are also within 5 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 7 minutes.

Mercure Santiago Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 334 out of 818 reviews" "
Rating 8 - Good. 337 out of 818 reviews" "
Rating 6 - Okay. 99 out of 818 reviews" "
Rating 4 - Poor. 26 out of 818 reviews" "
Rating 2 - Terrible. 22 out of 818 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

N Ray

Liked: Cleanliness
No service for carrying baggage. Access to hotel is on a high traffic bus stand.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yuen ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Hui Kan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay for 2 nights, only provide 2 nestle coffee pods. When asking extra, they said there are only 2 free for the 1st day and we have to purchase coffee at their restaurant. We travel around and this is the first time stay in a hotel without in room coffee. Request toilet paper but received bath towel instead.😅 But very good front desk and security guard👍
Stayed 2 nights in Apr 2024

8/10 Good

Dylan

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was dirty
Stayed 2 nights in Mar 2024

8/10 Good

Yuen Kwan

Travelled with partner
Liked: Staff & service, amenities
Mercure Santiago Centro Pro: very good location, walkable to many attractions in city centre, delicious breakfast Con: hotel dated especially bathroom and shower recess
Stayed 2 nights in Mar 2024

10/10 Excellent

Hina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service
Stayed 3 nights in Mar 2024

8/10 Good

Steven, Gwynn Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right in the heart of Santiago. It was convenient to many points of interest. There was security at the front door at all times. It felt very safe.
Stayed 1 night in Feb 2024

6/10 Okay

Tak

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and flexible. Air conditioning worked well. The bed was firm. Good value for the money.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tak Fai, LITTLE NECK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great! Only area has some homeless !
Stayed 3 nights in Feb 2024