Hotel Ismael
3.5 star property

Comfortable hotel, walk to Santa Lucia Hill
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Ismael

Photo gallery for Hotel Ismael

Reception hall
Outdoor pool, pool loungers
Exterior detail
Minibar, in-room safe, desk, soundproofing
Interior

Overview of Hotel Ismael

VIP Access
9.2

Wonderful

Highlight
  • Staff & service is scored top 10% in Santiago by travellers.

Popular amenities

  • Pool
  • Free WiFi
  • Bar
  • Room service
  • Laundry
  • Air conditioning
The price is NZ$231
Price available on 1/4/2024

Check out the area

Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
  • Popular LocationEmporio La Rosa2 min walk
  • Popular LocationLastarria District3 min walk
  • Popular LocationToesca Station4 min drive
  • Popular LocationLos Leones Station4 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Junior Suite

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Double Room

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Hairdryer
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Santiago

Hotel Ismael is located in Downtown Santiago, a neighbourhood in Santiago, and is in the entertainment district and near a metro station. Costanera Center and Parque Arauco Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and San Cristobal Hill. National History Museum and Chilean National Zoo are also worth visiting.

What's nearby

  • Santa Lucia Hill - 8 min walk
  • Patio Bellavista - 10 min walk
  • Plaza de Armas - 11 min walk
  • Medical Center Hospital Worker - 3 min drive
  • San Cristobal Hill - 14 min drive

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 15 min drive

Restaurants

  • Holy Moly - 2 min walk
  • Liguria - 2 min walk
  • Bocanariz - 3 min walk
  • Castillo Forestal - 3 min walk
  • Emporio La Rosa - 2 min walk

About this property

Hotel Ismael

Hotel located in Downtown Santiago
Close to Santa Lucia Hill and Plaza de Armas, Hotel Ismael provides a poolside bar, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • A round-trip airport shuttle (surcharge), a lift and a 24-hour front desk
  • A reception hall, smoke-free property and luggage storage
  • A front desk safe, free newspapers and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Ismael feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Does Hotel Ismael have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Ismael?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Ismael on 1 Apr 2024 start from NZ$231.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ismael pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Ismael?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Ismael provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 55 per vehicle applies.

Where is Hotel Ismael located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Forest Park and Santa Lucia Hill. Plaza de Armas and Medical Center Hospital Worker are also within 1 mile (2 km). Bellas Artes Station is only a 4-minute walk and Catholic University Station is 8 minutes.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 300 reviews" "
Rating 8 - Good. 82 out of 300 reviews" "
Rating 6 - Okay. 9 out of 300 reviews" "
Rating 4 - Poor. 5 out of 300 reviews" "
Rating 2 - Terrible. 4 out of 300 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Denise

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our carpet and bathroom floor were not cleaned the whole time we were there (3 nights). Also the used coffee cups and bathroom glass were never replaced. The French balcony door wouldn’t totally close so lots of noise at night (we were facing the front). And the air conditioner went out and was never properly fixed
Stayed 3 nights in Mar 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for four nights two months ago at the start of our winter escape to summer and we returned for a night before our flight home. We were greeted like old friends and, once again, enjoyed the rooftop terrace, the great breakfast and the lovely surroundings, touring several nearby sights that we particularly enjoyed or missed the last time. The staff is terrific and we will certainly return.
Stayed 1 night in Mar 2024

8/10 Good

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of two elevators not working the entire time of my stay,
Stayed 7 nights in Jan 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff convenient for hop bus. English speaking staff. Looked after all our needs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great desk staff location was excellent, safe neighborhood.
Stayed 1 night in Jan 2024

10/10 Excellent

katharine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Roslyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was helpful, but couldn't fix the air conditioning
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024