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Sercotel El Balcón de la Bahía

3.0 star property
Hotel with an outdoor pool, a quick walk to Paseo de Pereda

Choose dates to view prices

Photo gallery for Sercotel El Balcón de la Bahía

Premier Double or Twin Room
Exterior
Junior Suite, 1 Queen Bed, City View, Tower
Junior Suite, Terrace | View from room
Interior
Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Business services
The current price is NZ$128
includes taxes & fees
5 Nov - 6 Nov

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout curtains
  • 18 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Terrace

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Deluxe Double or Twin Room, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout curtains
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Standard Double Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout curtains
Down duvet
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Smart TV
Renovated in 2022
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006

What's nearby

  • Chico Port - 6 min walk - 0.6 km
  • Gran Casino del Sardinero - 16 min walk - 1.4 km
  • Santander Ferry Terminal - 16 min walk - 1.4 km
  • El Sardinero Beach - 16 min walk - 1.4 km
  • Palacio de la Magdalena - 7 min drive - 3.2 km

Getting around

  • Santander (YJL-Santander Train Station) - 7 min drive
  • Santander (SDR) - 15 min drive

Restaurants

  • ‪Taj Mahal - ‬5 min walk
  • ‪La Mulata - ‬3 min walk
  • ‪Casa De Comidas De Tetuan - ‬6 min walk
  • ‪Tapas 53 - ‬7 min walk
  • ‪Pizzería Pinocho - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

Hotel remodelled in 2022 and located near Gran Casino del Sardinero
Located close to Chico Port and Paseo de Pereda, Sercotel El Balcón de la Bahía provides a garden and a 24-hour business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Self-parking (surcharge), express check-out and express check-in
  • A lift, luggage storage and secured bike storage
  • A front desk safe, 1 meeting room and a banquet hall
Room features
All guest rooms at Sercotel El Balcón de la Bahía offer comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch Smart TVs with Netflix, streaming services and digital channels
  • Wardrobes/cupboards, LED light bulbs and heating

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9.2 out of 10, Wonderful, 1,003 reviews
The price is NZ$150
includes taxes & fees
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 17 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (420 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children 9 and younger are not allowed at this property; all guests older than 9 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: EUR 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Children 9 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sercotel El Balcón de la Bahía have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on 5 Nov 2025 start from NZ$128.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sercotel El Balcón de la Bahía pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sercotel El Balcón de la Bahía?

Self-parking is available for EUR 17 per night. Limited spots are available.

What time is check-in at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Sercotel El Balcón de la Bahía?

Checkout is at noon.

Where is Sercotel El Balcón de la Bahía located?

Located in the heart of Santander, this hotel is within a 10-minute walk of Paseo de Pereda and Chico Port. Palace of Festivals of Cantabria and Centro Botín are also within 15 minutes. Santander Station is 21 minutes by foot and Santander (YJL-Santander Train Station) is 22 minutes.

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Reviews

Sercotel El Balcón de la Bahía Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 125 reviews
Rating 8 - Good. 21 out of 125 reviews
Rating 6 - Okay. 8 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Well located away from city center but walkable distance. Very good staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and kind
Stayed 1 night in Sep 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel lovely staff would definitely stay again
Stayed 1 night in May 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, hvac too hot
Stayed 1 night in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location.
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Positives - Earnest and eager reception staff. Small enclosed terrace/balcony. Negatives - Very small bedroom. Lack of privacy (toilet and shower). Car parking isn't easy.
Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely our go to hotel if we visit Santander.

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Stayed 1 night in Jun 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Stayed 1 night in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were being hassled but dealt with the complainants well and made us feel welcome and at ease. Well located for everything Santander has to offer but important to pre book car parking as this is limited
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, nothing too much trouble. Excellent restaurant recommendations, pool area a godsend. They constantly contacted us to check all was ok. Had a superior room with a balcony overlooking the pool. Local pastry delivered for a complementary breakfast
Stayed 4 nights in Jul 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK. Great place; I’d definitely stay again. It was clean, tidy & comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Daniel and Victoria are friendly welcoming and informative, rooms have everything you need and very clean. Hotel is walkable to all amenities . A nice touch when you got back to your room there was a cake or pastry waiting for you , would definitely recommend and stay here if in the area
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Few ants in the room and room still very hot with the air con on
Stayed 3 nights in Jun 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

STEFANO

Liked: Cleanliness, staff & service, amenities
Perfect!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for your stay in Santander

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Stayed 3 nights in Jul 2022

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Stayed 1 night in Jul 2024

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, but parking was awful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Stayed 2 nights in Sep 2024