Hotels with Pool & Resorts in Santa Rosa from NZ$208

"Loved it"

"Laundry room is locked and broken with no intention of repairing it. Pet parents BEWARE there is broken glass all over the parking lot. Staff didn't empty the trash cans all day Sunday so trash was overflowing and on the ground."

"My stay went well. The room was clean and comfortable. A plus is The Bistro food items are reasonably priced. Great customer service by the staff especially Alma at the front desk. Thank you. "

"The front desk lady was absolutely horrid. She made me feel particularly crap. Something went wrong with the rezzy I paid for my name wasnt on it. "

"This is a really nice hotel, just on the edge of downtown - not in exurbia. It’s almost like a little hacienda, with lovely common areas - a big plaza with a fire pit among other amenities. The breakfast is very good; weekends they have a buffet, weekdays ala carte. It’s not cheap but a very good deal if included in the room rate. We would definitely stay again; in fact we are returning tomorrow (it’s on the bookends of a drive up the California coast)."

"Stayed on the property for a week. Friendly environment and the staff seemed to genuinely enjoy working together. Looking forward to returning."

"The hotel staff refused to allow stay do to a no-locals policy after arriving. The front desk staff were not helpful, and refused to allow me to speak with the manager. I was even told by the front desk staff that the manager was in a bad mood, and will not want to speak with me about it. Despite my he hotel staff claiming to request a refund through Expedia, Expdia had no evidence of the hotel staff requesting a refund. I found the hotel staff/ management to be extremely poor customer facing, and disappointing, and would never recommend a stay with this hotel regardless of my specific experience. I suggest that if hotels have a no locals policy, this should either be made abundantly clear on the Expedia booking, or a warning being provided during the booking confirmation. "

"Always a pleasure staying here."

"Insufficient water flow to take a shower. Very thin sheets and no extra blankets in the room. Comfortable mattresses and pillows. Fast, responsive service that ultimately didn't fix much. Breakfast was not worth eating."