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YAY Sustainable

3.0 star property
Wellness treatments like sports massages await at this mountain retreat, where guests can also relax poolside under the shade of umbrellas

Choose dates to view prices

YAY Sustainable offers a restorative mountain escape with body scrubs at Jungle Spa. Enjoy local cuisine at breakfast and manager's reception snacks. Guests can relax at the outdoor pool with sun loungers, connect via free WiFi in public areas, and access dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant
  • Bar
The current price is NZ$74
21 May - 22 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 50000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 123

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does YAY Sustainable have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at YAY Sustainable?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at YAY Sustainable on 21 May 2026 start from NZ$74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is YAY Sustainable pet-friendly?

No, pets are not allowed at this property.

How much is parking at YAY Sustainable?

Self-parking is free at this property.

What time is check-in at YAY Sustainable?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at YAY Sustainable?

Checkout is at 11:00 AM.

Where is YAY Sustainable located?

Situated in the mountains, this spa hotel is 1.1 mi (1.7 km) from Guachaca River and 2.8 mi (4.5 km) from Parque Isla Salamanca. Enchanted Pools and Mareygua Beach are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

6/10 Okay

Nita

Liked: Property conditions & facilities
The property was flooded by the river in December. They are remaking all the gardens. The front desk people are terrible. They dont have information and are the opposite of a client service. The food is wonderful. It is an eco-hotel without running water in the toilets but that is part of the philosophy. Tryed to pay with the credit card online so I did not have to pay a surcharge, but the front desk had not updated the system so it could not be done and had to pay a surcharge.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Soneide

Lindo lugar. Maravillosa la comida. Amables todos.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jurgen

Liked: Staff & service, amenities
Disliked: Cleanliness
Prima plek midden in het oerwoud! alleen jammer dat de kamer niet écht schoon was -onder de wastafel en op andere plekken spinnenwebben/stof (natuurlijk zijn we midden in het oerwoud, maar daar kan aandacht voor zijn om het nóg beter te maken). Daarnaast lekt de warme douchkop en lekt het dak op meerdere olekken bij hevige regenval.dou
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hanna-Riikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paraíso perfecto ♥️
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024