Exterior

Reviews of Hotel Chimayo de Santa Fe

3.5 out of 5
Hotel Chimayo de Santa Fe
125 Washington Avenue, Santa Fe, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1007 reviews" "
Rating 8 - Good. 232 out of 1007 reviews" "
Rating 6 - Okay. 65 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 18 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service
This hotel is gorgeous inside and out, and we loved being walking distance from the plaza and Loretto Chapel. The parking garage is very small and on an alley that mafe my wife feel unsafe. The A/C system needs updating because they can only have heat OR cool running across the whole property. If you want to cool down and they are running heat, you have to turn the A/C OFF and request a fan from the front desk.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 26 Mar 2024
Thank you for taking the time to share about your experience with us, Thomas. We appreciate your feedback and we would love another chance to care for your again in the future.

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly stuff in an authentic spanish/mexican ambience.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 24 Mar 2024
We are thrilled to hear that you enjoyed your experience with us! Thank you for your kind words and support.

10/10 Excellent

alyssa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Emilio was fantastic at the front desk.
Stayed 2 nights in Mar 2024
Response from Kelsey H- Social Media Coordinator on 22 Mar 2024
Thank you for your kind words about our team member! Your support is greatly appreciated.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 22 Mar 2024
We are elated that you enjoyed your stay with us, Amber! We value your support and we would love to care for you again.

8/10 Good

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, where it’s right next to the plaza with all the shops. The parking is a drawback with not enough parking space available for its guests.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 15 Mar 2024
We appreciate your review and feedback about your stay. We hope to care for you again soon!

6/10 Okay

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was in a good location.. AC didn’t work, bathtub drain was broken. Beds are way too small. First night we were there, we asked if there was a restaurant they would suggest - something suitable for kids. It was recommended we try their in-house restaurant upstairs. No kids menu and it easily would have been 300 for all six of us. Oh and parking in the garage is difficult because there isn’t enough spaces. Overall, the hotel is fine. Our experience just wasn’t great.
Stayed 1 night in Mar 2024
Response from Kelsey H- Social Media Coordinator on 8 Mar 2024
We are sad to hear that your experience with us was not great, William. We apologize that we missed the mark in certain areas of your stay, but we value your honest feedback and we will share your concerns with our team as we are committed to improving.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Chimayo is a wonderful small hotel right off the Plaza. I have stayed there many times over the years. The staff is always great, the rooms clean and well appointed, and the location can't be beat.
Stayed 2 nights in Feb 2024
Response from Kelsey H- Social Media Coordinator on 28 Feb 2024
Thank you so much for your kind words about our hotel and staff! We are elated that you enjoy staying with us and we truly cherish your support. We hope to see you again soon.

10/10 Excellent

Melba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was within walking distance to many shopping & dining areas.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 19 Feb 2024
We appreciate your review and support! We hope you can return for another enjoyable stay with us soon!

10/10 Excellent

Steven, Plainfield

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in Santa Fe,
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 18 Feb 2024
We are thrilled that your experience with us was five-star! We are so grateful for your support and we would love to care for you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best ever
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 9 Feb 2024
Your kind review made our day, Susan! Thank you so much for your support. We would love to care for you again soon.

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities
Cute little rooms but didn't expect to climb stairs with my luggage. It wasn't a problem for me, but could be for others.
Stayed 1 night in Feb 2024
Response from Kelsey H- Social Media Coordinator on 7 Feb 2024
Thank you for your review, Emma! We appreciate your feedback and support.

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint. Great location. Bathrooms could be updated. Tub and faucets very old, but the room was in immaculate shape.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 7 Feb 2024
We appreciate your review and honest feedback, Dale! We would love to care for you again in the future.

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 31 Jan 2024
We value your kind review and support! We hope to see you again soon.

6/10 Okay

Jim

Travelled with family
This is a quaint property that is conveniently located. The room itself was bit stiff, dated and with a small bathroom. The bed was very comfortable and the property had underground parking. We had an issue with barking dogs for 4 hours in the room next to ours, which staff was unable to address.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 31 Jan 2024
Thank you for sharing about your stay with us, Jim. We appreciate your honest feedback and sharing what you felt to be our strengths and weaknesses. We apologize for the noise disturbance, but we hope you enjoyed your stay otherwise and we would love to care for you again in the future.

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Hotel Chimayo was welcoming and efficient. We had assistance with our luggage and a person was sent quickly to light the fire in our hearth when we requested it. The dining option in the hotel offered nice choices and the foods were delicious and presented well. I would stay there again if travels took me to Santa Fe. The bathroom was small by today's standards and a little 'tired.' Other than that, our stay was most enjoyable.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 28 Jan 2024
We appreciate you taking the time to share about your experience with us, Candace. We are thrilled to hear that you enjoyed many aspects of your stay and we value your honest feedback on how we can improve. We would love to care for you again in the future.

10/10 Excellent

Pamela

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on 24 Jan 2024
We are elated that your experience was five-star! Thank you so much for your support. We would love to care for you again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic rooms with own fireplace but rather noisy air control
Stayed 5 nights in Jan 2024
Response from Kelsey H- Social Media Coordinator on 23 Jan 2024
We value your review and feedback, Paul! We hope to care for you again in the future.

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 15 Jan 2024
Thank you for your kind rating, Keith! We cherish your support!

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emilio as customer service representative was attentive, kind, helpful, and polite. Blue chip!
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 14 Jan 2024
We are delighted to hear that our staff member was so helpful and attentive during your stay, Dan! We truly value your support and we hope you can return soon.

10/10 Excellent

Ferman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 14 Jan 2024
We appreciate your kind words and support! We would love to care for you again in the future.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere, the staff was very professional. Beautiful decor throughout. And wonderful tasty food at the onsite restaurant.
Stayed 1 night in Jan 2024
Response from Kelsey H- Social Media Coordinator on 12 Jan 2024
We are elated to hear that you enjoyed many aspects of your stay with us, Ronald! Thank you so much for your kind words and support. It means the world to us!

10/10 Excellent

Joel

Stayed 5 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 8 Jan 2024
Thank you so much for your positive review, Joel! Your support is greatly appreciated.

10/10 Excellent

Stephanie

Liked: Amenities
Stayed 5 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 1 Jan 2024
We are thrilled that you enjoyed your visit with us, Stephanie! We hope you can return soon.

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 31 Jan 2024
We are glad that you enjoyed your visit with us! Thank you so much for your positive rating.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 29 Dec 2023
We appreciate your kind rating, Jane! We hope you can return soon!

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 30 Dec 2023
Thank you for your review, Joseph! We value your support.

10/10 Excellent

Samuel

Very nice hotel. Great morning coffee in the lobby and very close to everything.
Stayed 2 nights in Dec 2023
Response from Kelsey H- Social Media Coordinator on 29 Dec 2023
Thank you so much for your kind words, Samuel! Your support is greatly appreciated.

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!!
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 26 Dec 2023
We are thrilled to hear that our staff was exceptional during your stay with us, Anthony! Thank you so much for your kind review and support.

10/10 Excellent

Harvey

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 24 Dec 2023
We are thrilled that you enjoyed your stay with us! We value your support and we would love to care for you again in the future.

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a hit! Right next to the plaza, with fantastic shopping and eating everywhere. The staff went above and beyond to make our stay memorable. Can’t go wrong with this hotel.
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 29 Dec 2023
We are ecstatic to hear that you enjoyed a memorable stay with us! Thank you so much for your kind review and support. It means the world to us!

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Quick Stay in Santa Fe
Older property. Everything was fine but definitely not upscale. Location is great and having the underground parking is a definite plus in Santa Fe.
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 18 Dec 2023
We appreciate your review and honest feedback about your stay, Amanda. We hope you will give us another chance to care for you again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our go to hotel in Santa Fe. Reasonably priced. Great staff. Lots of character.
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 18 Dec 2023
Thank you so much for your kind words, John! We are elated to hear that we are your go-to hotel in Santa Fe. Your support means the world to us and we hope to care for you again soon.

10/10 Excellent

H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Fe vibe
Convenient and great location.
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 17 Dec 2023
Thank you so much for your kind words! We cherish your support.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel! They need to find anew provider for television feed, it was very frustrating to have constant pixelizing
Stayed 1 night in Dec 2023
Response from Kelsey H- Social Media Coordinator on 12 Dec 2023
Thank you for taking the time to share about your experience with us, Steven. We are so glad that you enjoyed our hotel and we value your honest feedback on how we can improve. We hope to care for you again in the future!

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Coffee in the morning. They light the fireplace for you when you want it.
Stayed 1 night in Nov 2023
Response from Kelsey H- Social Media Coordinator on 29 Nov 2023
We appreciate your kind review and support, Lynne! We hope to see you again soon!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, staff was great and parking was secure.
Stayed 3 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 28 Nov 2023
We appreciate your kind words, David! Thank you so much for your support!

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels in Santa Fe !
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though this is an older hotel it was very nice. The room was big, a suite actually, with a wood burning fireplace. Every night a man will come to your room and build a fire and leave you firewood. The bed was super comfortable and the bedding and pillows were great! The staff were super nice and helpful. We would definitely stay here again.
Stayed 4 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 27 Nov 2023
Thank you for sharing about your stay with us, Daniel! We are delighted to hear that you enjoyed our staff, beds, fireplace, and rooms during your visit. We truly value your support and we would love to care for you again.

8/10 Good

Frank, Sedona

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are not as large as depicted in thd promotions. Bath is small, TV is not up to par, heating is lacking.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 20 Nov 2023
We are thrilled that you enjoyed your stay with us, Kathleen! Thank you so much for your kind rating and support.

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They have music playing through speakers in the courtyard that you can hear from your room. It's very annoying. The music is pointless and disruptive.
Stayed 2 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 17 Nov 2023
We apologize that your experience with us was not more comfortable, Ian. We appreciate your honest feedback and we will share your concerns with our team. We hope you will give us another chance to care for you again in the future.

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel next to town square
Stayed 3 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 15 Nov 2023
We appreciate your kind review, Wayne! We would love to care for you again.

10/10 Excellent

Risa, Sublette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, beautiful accommodation and such a tremendous, accommodating, and friendly staff. We enjoyed our stay and will return to Hotel Chimayo!
Stayed 4 nights in Nov 2023
Response from Kelsey H- Social Media Coordinator on 8 Nov 2023
Thank you so much for this glowing review! We are elated to hear that you enjoyed many aspects of your stay and we truly cherish your support. We look forward to caring for you again in the future.

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2023
Response from Kelsey H- Social Media Coordinator on 8 Nov 2023
Thank you for your kind rating, Lisa! We hope you can return soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Kelsey H- Social Media Coordinator on 4 Nov 2023
We are ecstatic that your experience with us was ten out of ten, Kathleen! We value you support and we would love to care for you again.

10/10 Excellent

Robert

Stayed 4 nights in Oct 2023
Response from Kelsey H- Social Media Coordinator on 20 Nov 2023
We are thrilled that you enjoyed your stay with us, Robert! We hope to care for you again soon.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location! Wonderful pizza! Outside needs work. Would stay there again
Stayed 5 nights in Oct 2023
Response from Kelsey H- Social Media Coordinator on 30 Oct 2023
Thank you so much for your kind review and honest feedback! We would love to care for you again, Susan.

6/10 Okay

Jamison

Travelled with partner
Liked: Cleanliness, staff & service
Heat didn’t work. Staff brought extra blankets and we used fireplace but still…
Stayed 1 night in Oct 2023
Response from Kelsey H- Social Media Coordinator on 29 Oct 2023
We are very sorry for the issue with the temperature during your stay and the inconvenience this caused for you. We understand your frustration and we value your honest feedback. We would love another opportunity to impress you in the future.

10/10 Excellent

YANO

Stayed 1 night in Oct 2023
Response from Kelsey H- Social Media Coordinator on 29 Oct 2023
We are thrilled that you enjoyed your experience with us! Thank you so much for your kind rating. Your support is greatly appreciated.

8/10 Good

joe

Travelled with family
Liked: Cleanliness, staff & service
The property is quaint and located close to everything downtown. (Very walkable in my opinion)
Stayed 3 nights in Oct 2023
Response from Kelsey H- Social Media Coordinator on 24 Oct 2023
We are thrilled that you enjoyed your visit with us, Joe! Thank you for your kind review and support.