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"Everything was perfect. "

"Great location, beautiful lake views, big complex "

"It was a little off the beaten path so the taxi could not get me there but a pretty short walk. No food available on site. About 20 walk to dock "

"Hotel restaurant exceeded expectations and the massage at the spa was fantastic. However, we had an ant problem at one point in our bathroom and the front desk isn't 24 hour. Front desk could have been more helpful with giving recommendations and information (for example, one of their restaurant recs was closed on Sundays and they didn't tell us that). The noise from the bar next door was extremely loud until 10pm each day. Pool and hot tub were nice. It was great to have someone come meet us at the dock and get our luggage upon arrival to San Marcos."

"Clean room"

"This was our second stay at Casa Palopo. Although the rooms are wonderful and the property is gorgeous, it is a little tough to get around with so many stairs and no railings in sight. We like to hike, and unfortunately, this property is not conducive to that; the road is too busy to take your life in your hands, and the property itself has nothing. No one showed us the pools or gave us an orientation; we had stayed before, but things have been added such as the restaurant at the lake. We could see paddleboards at the pier, but had no idea if guests could use them or any other lake goodies. No tours are offered, and the "birding" there consists of offering you a pair of binoculars. The food was great and the people who work there all wonderful."

"Yes and yes!"

"Beautiful oasis just steps from the lively downtown Panajchel. The thermal pool is very relaxing and the waterfall was fun to walk through to cool off. Our room was very large and comfortable with a nice sitting area outside the room. The staff were very friendly and helpful. The entire property is very clean and we felt extremely safe."

"Good"