Santa Clara Hotels, Batangas City

"Everyone is nice and the manager is very friendly and accommodating!! Overall I would comeback "

"Food was fantastic! Service excellent. Golf course was good but greens were being worked on, so probably better in three months "

"Nice pool, helpful staff."

"Small that i expected. But very private"

"Restaurant food was good. Staff were very friendly. Restaurant has a view of the bay. Room was fine. No complaints. It’s a nice place to stay. I was there for a week. Dive shop was limited but functional."

"Yes, ocean is visible in the room, we didn't try the pool, but seems good. The only problem is the road going to the hotel, too stiff and narrow, you have to be a good driver. Everything is excellent, especially the staff, food is also good and so fresh when serving."

"Staff were helpful and courteous. Room was awful. We booked premium room, but the room was terrible. It did not look similar to the picture that was advertised. The 3rd floor carpeting in the corridor was stained with pet urine and smelled awful. The elevator was tight and looked like it needed maintaining. We found pet excrement in carpeting. The room smelled smoke in a non smoking room and smells pet urine. The curtains were black in color where the original color was suppose to be white and appeared moldy. The bathroom floor tiles were moldy. Bedsheets appeared clean. No telephone in the room but you are asked to communicate by WhatsApp or Viber. I communicated through WhatsApp about a change in room but no reply even after checkout. We had to finally go to reception the next day prior to checkout to ask for another room. After much discussions, we were given a new room in the 4th floor. The new room was updated and cleaner. No clothes iron nor hair dryer in the room. Buy when requested, staff were able to accommodate right away. Check in seemed to take a long time. Checkout was ok. Seems there is only 1 staff in the reception area and security had to find someone to help during checkout. Perhaps staffing should be managed better by management. Security in the front entrance was excellent. Staff were courteous and professional. Management need to maintain the rooms better. Would not come back. "

"Room clean. Nice hotel staff "

"Excellent location, extremely friendly staff including a wonderful dive crew, and very good food. One of the best hotel stays I’ve had. "