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"Well the Hotel was closed. I had to look it up on the website, find a phone number and call the owner. She could tell me the hotel was closed for winter but she had an other hotel in town called Hotel Platani Bolsena. We chose the first hotel to sit on the balcony with a drink overlooking the lake in the sunset. The sun went down and we ended up in ordinary rooms at a doll hotel with veer bad breakfast. The cheapest juice you can get etc. did they compensate in any way? They offered a bottle of...

"The address of the hotel was wrong on the Hotels.com web site. After an anxious hour or so our host was kind enough to come and get us, we were on foot walking the Via Francigena and the additional 4 miles back would have been a killer. Our host arranged for a cab the next morning so we were back on schedule. Worth the cab expense to keep on schedule. Wonderful evening meal and a great hotel. I would visit it again."

"Quite vlean place and friendly owners"

"Beautiful property, clean and nice rooms. Our hosts were very helpful and the food amazing! Breakfast containing fresh fruits, local products and freshly baked cakes was fantastic. Pool and relaxing area with a view of Monte Amiata. "

"Excellent experience!"

"Location "

"Cute self contained accommodation on the Via Francigena. "

"Personale veramente gentilissimo e disponibili, tutto molto curato e pronto ad ogni piccola e grande esigenza. Camera pulitissima e confortevole con ogni confort e bevande gratuite senza limiti nella hall. Consigliano ristorante interno molto molto buono. Ritornerò sicuramente "

"Great stay here! If you are looking for a serene place to stay. "

"Buonissima e abbondante. "

"Such a beautiful town with lovely kind people. It took us back in time to when people enjoyed being out and enjoying the outdoors with their community"

"Paesaggio stupendo e struttura ben tenuta, consiglio ai proprietari di effettuare il servizio di cena/pranzo/colazione un pò più rivolto alla ristorazione e un pò meno al casalingo, prodotti ottimi ma il servizio da migliorare. "

"excellent experience"

"Very nice historic property. "

"Best resort I’ve ever stayed in! So clean, bathroom is refreshing, the many thermal pools, the views, I’ll be going back every year."

"Amazing place, extremely romantic and the staff was outstanding Thank you!!!"