Guests will receive an email within 7 days before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
Swimming pool
Access methods
Host will greet you, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are available for EUR 3.0 per day
Smoking
Smoking is not permitted
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 3.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 013248-LNI-00018, CHE-315.011.238
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 June to 30 September
A car is required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
About the area
Located in San Siro, this apartment is in the mountains. Villa del Balbianello and Villa Monastero are notable landmarks, and the area's natural beauty can be seen at Menaggio Beach and Villa Serbelloni. Enoteca Principessa and Scuola Nautica Gini are also worth visiting. Visit our Santa Maria Rezzonico travel guide
Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 1 until May 31.
Is Mastena Elegante pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Mastena Elegante?
Check-in begins at 4:00 PM.
What time is check-out at Mastena Elegante?
Checkout is at 10:00 AM.
Where is Mastena Elegante located?
Situated in the mountains, this apartment building is within 1 mile (2 km) of Villa Marina and Acquaseria South Beach. Spiaggia Lerai and Menaggio Beach are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Mastena Elegante Reviews
Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property was beautiful, very clean, quiet, an hour from Como overlooking Lake Como. However, if you need internet, do not book this property. We had to use our data the whole time we were there.
Barbara
Stayed 5 nights in Sep 2023
Verified
2/10 Terrible
Alexander
29 Jun 2025
Disliked: Cleanliness, communication
This is not a hotel with a reception. Its an aparment with no service.
Place was NOT clean.
AC did not work. We told them about it and it got fixed but one hour later it stopped working
Alexander
Stayed 2 nights in Jun 2025
Verified
8/10 Good
Darren
15 Aug 2025
Liked: Cleanliness, room comfort
Mastena Elegante Aug25
Had a 4night stay here as a family + 2 adult kids (21/18yrs) after a week at Lake Garda. Quite high up the hill side up via windy roads. Nice lake views. Apartment was clean and tidy with everything you need for a short stay. Nice welcome pack from the Rental Agents with Wine, biscuits, cereals and bits. Garage is underneath the building (1of4 garages) and a little tight and you need to reverse into the underground bit and the garage itself. Our rental was a Jeep Renegade and fitted in ok. Washing machine is in the garage, but small load capacity. Its possible to walk up/down the hillside in a more direct straight line if you wanted through the houses down to the church /square at teh bottom but is steep and an effort in the heat for oldies. You can walk down to the 'beach' area nearby and the Beach bar/restaurant which we ate lunch in once (just ok).
Balcony area was off the living room and adjoins the neighbours so you can see/hear each other easily, but nobody direct to the LHS when we were there. Didn't use the pool once at the back or see anyone use it in 4 days, doesn't get a lot of sun as it is trapped somewhat from direct sunlight between the back of the buildings and the hillside, maybe 3hrs across midday at best, not a lot of space around it to sit out.
Only one Aircon unit in the main bedroom, none in the 2nd bedroom. Bedrooms are in the loft space so gets hot... Aircon unit packed in twice...practically useless. Would look elsewhere if staying again.