Outdoor pool, pool umbrellas

Reviews of Sheraton Presidente San Salvador Hotel

4.5 out of 5
Sheraton Presidente San Salvador Hotel
Av. La Revolucion, Col. San Benito, San Salvador, SS

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 626 reviews" "
Rating 8 - Good. 183 out of 626 reviews" "
Rating 6 - Okay. 47 out of 626 reviews" "
Rating 4 - Poor. 27 out of 626 reviews" "
Rating 2 - Terrible. 19 out of 626 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice safe place to relax and enjoy the city
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and the service
Stayed 1 night in Mar 2024

6/10 Okay

Mirna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms need to be updated. The air condition was very loud. When we got there, there were three parties happening at the same time outdoors. So if you are looking to stay at a quiet hotel on a weekend, this is definitely not the place. Staff are ok but not top notch. The area around the pool is very nice and the trees, peacocks and birds give it more value. Breakfast buffet was great.
Stayed 2 nights in Feb 2024

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast terrace with swimming pool, flowers, birds, and trees made BK special. Service was also great.
Stayed 7 nights in Feb 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024

4/10 Poor

Luis

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Jimmy, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 restaurant and valet parking is limited
Stayed 2 nights in Feb 2024

10/10 Excellent

EDGAR, PALMDALE

Stayed 4 nights in Jan 2024

10/10 Excellent

Yancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and safe which were my top priorities. The hotel is expensive so it would have been nice to see some updates in the quality of the room since it looks a little outdated but other than that I enjoyed my stay. The breakfast options were delicious and the pool and scenery is beautiful outside.
Stayed 2 nights in Jan 2024

10/10 Excellent

estella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Gladys

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bed sheets were dirty with make up
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Yolanda

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

robert

Liked: Amenities
1st class
Stayed 4 nights in Dec 2023

10/10 Excellent

Alan

Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Marianela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people
Staff members were extraordinary
Stayed 2 nights in Dec 2023

6/10 Okay

Sahir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good but could be better
Nice area and place just needs improvement rooms and conditions are pretty outdated
Stayed 1 night in Dec 2023

10/10 Excellent

Oscar, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

JAVIER

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Nazeres

Travelled with family
Liked: Cleanliness, staff & service, amenities
Like the food
Stayed 4 nights in Nov 2023

8/10 Good

Michael, Fort Lauderdale

Travelled with family
Disliked: Property conditions & facilities
There were bottles are room service in the hallways for a long time, even after hotel staff saw them. The rooms were noisy when there were parties or wedding events on the premise. The Hotel Presidente is long overdue for a makeover.
Stayed 5 nights in Nov 2023

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the country
Stayed 1 night in Nov 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet not a good variety basic eggs and beans too simple for a nice hotel

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2023

6/10 Okay

Freddy

Stayed 1 night in Oct 2023

10/10 Excellent

MARIO

Everything was great. Just on my personal opinion, bathrooms are a little dated:
Stayed 2 nights in Oct 2023

10/10 Excellent

Mauricio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Second times at this place. I enjoyed the first time and again this time
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, clean and the staff personal were very friendly and helpful when asked questions. The lobby was very nice but the walls in the other floors and the rooms didn’t have anything on the walls. I think a few pictures on the wall would add some appeal to the hotel. We had a very nice visit and would stay here again. Thank you.
Stayed 5 nights in Oct 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

8/10 Good

Bizenawit, Alexandria

Stayed 3 nights in Oct 2023

10/10 Excellent

Luis J., Medellin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, safe and nice.
Stayed 2 nights in Sep 2023

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Delmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar gente muy amable lo recomiendo
Stayed 1 night in Oct 2023

8/10 Good

Haresh, Colon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are big in size, good maintenance, very helpful staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 2 days. The staff were welcoming and very knowledgeable when we asked what there was to do around the neighborhood. There was a shopping center across the street and a mall within 5 minutes walking. The hotel seems a bit dated but everything was well taken care of. We enjoyed our breakfast there every morning. They had a omelet station, pupusa station and a variety of ready made food. Our family would definetely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Sep 2023

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check inn
Stayed 1 night in Sep 2023

6/10 Okay

Elias, Guatemala

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am very disappointed with this hotel, to be honest. I booked the hotel because it had very good reviews but I don’t understand why. The hotel condition is terrible the haven’t remodeled since the 1990… My room A\C didn’t work so they had to change me to another room. What I liked about the hotel was the staff and the location.
Stayed 1 night in Sep 2023

10/10 Excellent

Warner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Madelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff
Stayed 2 nights in Aug 2023

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Christina

Stayed 2 nights in Jul 2023