View from property

Reviews of Bay View Inn

2.5 out of 5
Bay View Inn
225 Harbor St, Morro Bay, CA

Reviews

7.6

Good

Rating 10 - Excellent. 309 out of 977 reviews" "
Rating 8 - Good. 354 out of 977 reviews" "
Rating 6 - Okay. 172 out of 977 reviews" "
Rating 4 - Poor. 92 out of 977 reviews" "
Rating 2 - Terrible. 50 out of 977 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how big the room was & loved being able to walk a half a block to the waterfront full of restaurants & shops!
Stayed 1 night in Apr 2024
Response from Customer Care Team on 22 Apr 2024
Dear Cindy, we're delighted to hear that you enjoyed the spaciousness of your room and the convenient location near the waterfront with its array of restaurants and shops. Providing a comfortable and convenient experience for our guests is always our top priority, and we're thrilled that we could contribute to your enjoyable stay. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic experience in the future!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located
Stayed 1 night in Mar 2024
Response from Customer Care Team on 19 Apr 2024
Dear Tyrone, we're glad to hear that you found our hotel's location to be convenient. Providing a convenient and accessible location for our guests is important to us, and we're pleased that we met your expectations in this regard. Thank you for choosing to stay with us, and we appreciate your positive feedback. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

sallie

Travelled with partner
Liked: Cleanliness, staff & service
Nice room and love walk-ln shower.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Sallie, we're delighted to hear that you enjoyed your room, especially the walk-in shower! Thank you for sharing your positive experience, and we hope to welcome you back again soon for another pleasant stay.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

David, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property for a great price. It has the basics with a view of the bay across the street. I would stay here again. Lots of great restaurants (mainly fresh seafood) and other businesses a few minutes' walk away.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 29 Mar 2024
Dear David, thank you for choosing to stay with us and for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay at our property and that you found it to be a great value. It's wonderful to know that you appreciated the basics we offer and enjoyed the view of the bay across the street. We're also glad to hear that our location near various restaurants and businesses added to the convenience and enjoyment of your stay. We look forward to the opportunity to welcome you back again in the future for another pleasant experience. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Rosemary, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Chander

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I came for business and pleasure. The room is clean and spacious. Good parking area, walking distance to store and foodie spots. The owner is very sweet. On our last day she came by our room to check in to see how our stay was and if there was anything we didn’t like. She was very sweet. When we come back to morro bay we are definitely booking here again
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 25 Mar 2024
Dear Chander, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and that our clean and spacious accommodations, convenient parking, and proximity to stores and restaurants met your needs. We're also delighted that you found our owner to be attentive and sweet, and we appreciate your kind words about their personal touch. It's wonderful to know that you plan to stay with us again on your next visit to Morro Bay. Your satisfaction is our ultimate goal, and we can't wait to welcome you back for another fantastic stay! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from NISHA on 19 Mar 2024
Thank you very much.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from NISHA on 3 Mar 2024
Thank you for your review.

10/10 Excellent

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property owners were amazing! They were so friendly! Our 4 year old son has autism so traveling can be hard, but Bay View made us feel so comfortable and welcome! The hotel was well kept and the perfect location walking distance from everything! The owners found out it was my birthday and gave me a bottle of wine! We will definitely be back!
Stayed 2 nights in Feb 2024
Response from NISHA on 1 Mar 2024
We are very much thankful to you for having us as your host. I am glad you enjoyed your stay and birthday too.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Dear Regina, your 5-star rating means the world to us! We're thrilled that you had such a wonderful experience during your time at our hotel. We look forward to having you back with us soon. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 6 Feb 2024
Dear Adrianna, we are delighted to hear that your stay was worth it! Your satisfaction is our top priority, and we appreciate your positive feedback. If you have any additional comments or suggestions, please feel free to share them with us. We look forward to welcoming you back for another enjoyable experience.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Shaun

Stayed 1 night in Jan 2024
Response from Customer Care Team on 22 Jan 2024
Dear Shaun, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

Barbara

Stayed 5 nights in Jan 2024
Response from Customer Care Team on 22 Jan 2024
Dear Barbara, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Lemuel

Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Lemuel, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again
Great location. Spacious and efficient. Kind staff.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 11 Jan 2024
Dear guest, we're delighted to hear that you enjoyed the great location, spacious and efficient accommodations, and encountered kind staff during your stay! Your positive feedback is much appreciated. If there's anything else you'd like to share or if there are specific aspects you particularly enjoyed, please feel free to let us know. We value your input and hope to welcome you back for another enjoyable experience in the future!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Walking distance to Morro Bay and the downtown shopping area
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 11 Jan 2024
Dear Kimberly, we're thrilled to hear that you had a great stay! It's fantastic that our location within walking distance of Morro Bay and the downtown shopping area added to your experience. If there's anything specific you enjoyed about your stay or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 9 Jan 2024
Dear Alexandra, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

Alynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a very pleasant stay. One minor complaint is that we paid slightly more for the “ocean view” room, but it was only partial view (could barely see the rock, we could only see the bay south of the rock). The staff informed us the full ocean view rooms ran out already, we were a bit bummed out. Probably wasn’t worth paying extra for the ocean view for our case.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Dear Alynn, thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall pleasant stay with us. However, we apologize for the inconvenience regarding the partial ocean view you experienced. Your feedback is valuable to us, and we will certainly consider this as we strive to enhance our guests' experience. We appreciate your understanding and hope to have another opportunity to provide you with a more satisfying stay in the future.Best Regards, Bay View Inn Morro BayCustomer Care Team

6/10 Okay

Nicole

Stayed 7 nights in Dec 2023
Response from Customer Care Team on 25 Jan 2024
Dear Nicole, thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this and hope that you will allow us to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice size room, comfortable king bed, some view of the water. walkable to restaurants and shops.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec 2023
Dear Julie, we're delighted to hear that you enjoyed the spaciousness of our room, the comfort of the king bed, and the view of the water. It's also great to know that our location allows you convenient access to nearby restaurants and shops. Thank you for sharing your positive experience, and we look forward to welcoming you back soon!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from Customer Care Team on 20 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from Customer Care Team on 20 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Cristela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to the beach
Room was spacious and clean. The bed was comfortable and big enough to sleep myself, my husband and toddler. Bathroom and shower had soap dispensers and a lotion dispenser which I thought was convenient in case you forgot yours or need extra soap. The hotel is walking distance to the beach and near a variety of restaurants and bars. There’s also a park nearby and several walking trails. Overall it was an excellent place to stay.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 20 Nov 2023
Dear Cristela, It's fantastic to hear about your positive experience during your stay! We're thrilled that you found the room spacious, clean, and equipped with amenities that catered to your family's needs. We aim to provide convenience, and we're glad that the soap and lotion dispensers were helpful to you. Moreover, we're delighted that our location, within walking distance of the beach, nearby restaurants, bars, parks, and walking trails, added to the enjoyment of your stay. Providing access to local attractions and amenities is something we strive for to enhance our guests' experiences. Thank you for your kind words and for choosing us. We'd love to welcome you back and provide another excellent stay during your next visit!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here several times per year, and look forward to the next time.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 16 Nov 2023
Dear Clifford, we greatly appreciate your continued loyalty and are delighted to be your preferred choice for accommodation. Our team always aims to provide a consistent and enjoyable experience for our valued guests like you. We're already looking forward to your next visit! If there's anything specific you'd like to share or if there are ways we can make your future stays even more enjoyable, please feel free to let us know. Your feedback helps us ensure that each stay exceeds your expectations. Thank you for your ongoing support, and we can't wait to welcome you back on your next trip!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a free upgrade and the owner very friendly
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 13 Nov 2023
Dear Francisco, we're delighted to hear that you received a free upgrade during your stay, and it's fantastic that you found the owner to be very friendly. Providing a positive and welcoming experience for our guests is our priority. We hope you enjoyed the upgraded amenities, and if there's anything specific you loved about your stay or if you have additional suggestions, feel free to share. We look forward to the possibility of hosting you again for another wonderful experience!Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
It is an older hotel. Staff were friendly. The upper level deck was an amazing lookout on the bay. My only suggestion would be to have the owner check into the water heating system. The water temp in the shower would be great for summer but not so much for late fall and winter. We found that the shower water was tepid even though the shower handle was turned to the highest setting for hot water. The room was clean and neat. The bed was very comfortable.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 13 Nov 2023
Dear Cynthia, we appreciate your feedback about your stay at our hotel. It's wonderful to hear that you enjoyed the friendliness of our staff and the amazing lookout on the bay from the upper-level deck. Thank you for bringing the issue with the water temperature to our attention. We apologize for any inconvenience this may have caused, and we'll certainly look into the water heating system to ensure that the temperature is suitable for all seasons. We're pleased to know that you found the room clean and neat, and the bed very comfortable. Your satisfaction is important to us, and we value your feedback. If there's anything else you'd like to share or if you have further suggestions, please feel free to reach out. We look forward to the opportunity to host you again in the future.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Large rooms. Close to great restaurants.
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 7 Nov 2023
Dear Debbie, thank you for sharing your positive feedback! We're pleased to hear that you encountered friendly staff, spacious rooms, and convenient proximity to great restaurants during your stay. If you have any specific comments or suggestions for your next visit, please feel free to share. We look forward to serving you again in the future.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Shannon

Stayed 1 night in Oct 2023
Response from Customer Care Team on 20 Nov 2023
Dear Shannon, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very attentive and friendly. Great location and walkable to the wharf. Will be back again
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 23 Oct 2023
Dear Cameron, thank you for your kind words and your positive feedback about your stay! We're delighted to hear that you found the owner attentive and friendly and that you enjoyed the great location, which made it easy to explore the wharf on foot. We look forward to welcoming you back again in the future. Safe travels until then! Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Adam

Travelled with partner
Great area, front desk was very polite and helpful.
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 23 Oct 2023
Dear Adam, we appreciate your positive comments about your stay. It's wonderful to hear that you enjoyed the area and that our front desk team provided you with polite and helpful service. If you have any specific suggestions or feedback to make your next stay even more enjoyable, please feel free to share. We look forward to welcoming you back in the future. Thank you for choosing our hotel! Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Sabrina, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to local restaurants and shops. Close to Rock. Walkable. Only thing not happy with soap dispensers in room horrible...
Stayed 1 night in Oct 2023
Response from Customer Care Team on 25 Oct 2023
Dear Sabrina, we're pleased to hear that the hotel's proximity to local restaurants, shops, and Rock made your stay convenient. Being within walking distance of attractions and amenities is a great advantage for our guests. We apologize for any dissatisfaction with the soap dispensers in the room. Your feedback is important, and we'll consider how to improve this aspect of the guest experience. Thank you for sharing your thoughts, and we look forward to providing you with another enjoyable stay in the future. If you have any specific comments or preferences for your next visit, please feel free to share.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Liliana

Stayed 1 night in Oct 2023
Response from Customer Care Team on 9 Nov 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Customer Care Team on 18 Oct 2023
Dear Michael, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience here as always. Hosts are great.
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Dear Elizabeth, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property! One block away from the Main Street where all the eating and shopping is located. Quiet and safe and clean! Can’t wait to come back and stay here!!
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Dear Jen, we're absolutely thrilled to hear that you had a fantastic stay at our property! It's wonderful to know that our location, just one block away from Main Street with dining and shopping options, was convenient for you. We're also delighted that you found the area to be quiet, safe, and clean. We can't wait to welcome you back for another great stay in the future! If you have any specific plans or requests for your next visit, please feel free to let us know. Your satisfaction is our priority, and we look forward to hosting you again. Safe travels, and see you soon!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 10 Oct 2023
Dear Martha, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, spacious rooms, bed was super comfortable. Plenty of floor space so when doing my morning yoga I never felt cramped. Great balcony view of Morro Rock.
Stayed 3 nights in Sep 2023
Response from Customer Care Team on 2 Oct 2023
Dear Leah, we appreciate your feedback about your stay with us. It's wonderful to hear that you enjoyed the large and spacious rooms, the super comfortable bed, and the ample floor space for your morning yoga. We're also glad that you had a great balcony view of Morro Rock. Providing a comfortable and enjoyable stay is important to us. If you have any more comments or specific requests for your next visit, please don't hesitate to let us know. We're here to make your future stay as pleasant as possible. Thank you for choosing to stay with us, and we look forward to serving you again in the future with the same level of comfort and enjoyment!Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Nice big room. Comfortable bed. Great view of Morro Rock from our second floor room. Small shower. AC unit worked well. Room was very quiet. Easy walk to the waterfront restaurants. No continental breakfast. Parking is ok but some spots are tight.
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 28 Sept 2023
Dear David, thank you for sharing your experience with us! We're delighted to hear that you enjoyed the spacious room, comfortable bed, and the great view of Morro Rock from your second-floor room. We appreciate your feedback about the shower size, AC unit, and the quietness of the room. Your comments about parking and the lack of continental breakfast are duly noted and will be considered for future improvements. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to make your stay as pleasant as possible.Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

Randolph

Stayed 1 night in Sep 2023
Response from Customer Care Team on 11 Oct 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 Excellent

Jennafer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here. The staff were super nice. Will stay again
Stayed 1 night in Sep 2023
Response from Customer Care Team on 19 Sept 2023
Dear Jennafer, thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you loved staying here and that our staff's friendliness made your experience even better. We look forward to hosting you again in the future, and if there's anything specific you'd like or any special requests for your next stay, please feel free to let us know. We're here to ensure that your future visits are just as enjoyable. Thank you for choosing our hotel, and we can't wait to welcome you back.Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 11 Sept 2023
Dear Clifford, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Customer Care Team on 11 Sept 2023
Dear Clifford, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Diane M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff, everything was so easy. Close to food, shopping and entertainment..
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 11 Sept 2023
Dear Diane, thank you for your positive comment! We're delighted to hear that you liked our staff and found everything to be easy during your stay. We're also pleased that our convenient location near food, shopping, and entertainment added to your experience. If you have any more comments or if there's anything specific you enjoyed about your visit, please feel free to share. We're here to assist you with any questions or feedback you may have, and we hope to have the pleasure of hosting you again in the future!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Customer Care Team on 28 Oct 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 5 star experience except for the condition of the bed mattress. The mattress needed to be replaced because you could see indentations where people had slept in it and there was not support when you were on the bed. We both woke up with back problems the next morning because of an overly soft mattress that the gave no support. The staff was wonderful, attentive & provided excellent service with a great attitude. The room was clean & neat although the furniture was oddly arranged (bed was in front of the door). If not for the worn out mattress that gave us both backaches the next day, I would have given this place a 5 star review.
Stayed 1 night in Sep 2023
Response from Customer Care Team on 11 Sept 2023
Dear Andrew, thank you for taking the time to share your feedback about your recent stay. We appreciate your kind words about our staff and the cleanliness of the room. We're sorry to hear about the issue with the mattress. Your feedback is important to us, and we'll definitely look into the mattress quality to ensure our guests have a comfortable night's sleep. Please know that your comfort is our top priority, and we'll take steps to take care of this concern. If you decide to stay with us again in the future, we'll do our best to provide you with a better overall experience. Your input is valuable, and we look forward to the opportunity to improve your stay next time.Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing, clean
Stayed 4 nights in Aug 2023
Response from Customer Care Team on 7 Sept 2023
Hi Federico,We're delighted to hear that you had a relaxing and clean stay with us. Your satisfaction is important to us, and we hope to provide you with another enjoyable experience in the future. Thank you for your positive feedback!Best Regards, Bay View Inn Morro BayCustomer Care Team

10/10 Excellent

Sheung Foon, TUCSON

Stayed 1 night in Sep 2023
Response from Customer Care Team on 26 Sept 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Emiliya

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cute motel
Stayed 1 night in Aug 2023
Response from Customer Care Team on 5 Sept 2023
Dear Emiliya, thank you for your positive feedback! We're delighted to hear that you found our motel clean and cute. Maintaining cleanliness and providing a pleasant atmosphere is important to us, and we're glad it met your expectations. If you have any suggestions or if there's anything we can do to further enhance your experience during future stays, please feel free to let us know. We appreciate your support and look forward to welcoming you back in the future!Best Regards, Bay View Inn Morro BayCustomer Care Team

8/10 Good

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
Watch a video to work your AC remote.
I had a room with a king bed and it was spacious. I thought the AC was not working the first night and seriously had to watch a youtube video to set the remote, the bottom panel does slide down. Once i figured it out the second night was more comfortable.
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 1 Sept 2023
Dear Christin, we're glad to hear that you had a spacious room during your stay. Thank you for your feedback regarding the AC remote. It can sometimes be a bit tricky to figure out, so we appreciate your patience in finding a solution. If you have any further questions or need assistance in the future, please feel free to reach out to our front desk staff. We hope you had an enjoyable stay overall, and we look forward to welcoming you back in the future. Safe travels! Best Regards, Bay View Inn Morro BayCustomer Care Team