Hotel Rumbao, a Tribute Portfolio Hotel
4.0 star property

Upscale bayside hotel, walk to Port of San Juan
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Rumbao, a Tribute Portfolio Hotel

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Marina
Room, 1 King Bed, Bay View
Bar (on property)
Aerial view
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Hotel Rumbao, a Tribute Portfolio Hotel

Reviews
7.8

Good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in San Juan.

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
The price is NZ$438
Price available on 4/4/2024

Explore the area

100 Brumbaugh Street, San Juan, 00901
  • Popular LocationPier 31 min walk
  • Popular LocationHato Rey Station11 min drive
  • Popular LocationMedical Center Station15 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)17 min drive
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Room options

Deluxe Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bay View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Bay View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Traditional Room, 1 King Bed, No View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

cleanliness

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Juan

Located on the waterfront, Hotel Rumbao, a Tribute Portfolio Hotel is in Old San Juan, a walkable area in San Juan with good shopping. Teatro Tapia and Museo del Mar are cultural highlights, and some of the area's activities can be experienced at Pier 1 and Port of San Juan. Pier 3 and Paseo de la Princesa are two other places to visit that come recommended. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Pier 1 - 3 min walk
  • Port of San Juan - 4 min walk
  • Pan American Pier - 2 min drive
  • Castillo San Felipe del Morro - 3 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Domenech Station - 10 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 18 min drive

Restaurants

  • Raíces - 3 min walk
  • Cayo Caribe - 3 min walk
  • Starbucks - 3 min walk
  • Tijuana's Bar and Grill - 4 min walk
  • Señor Frog's - 1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Upscale hotel near Port of San Juan
Located close to Pier 3 and Teatro Tapia, Hotel Rumbao, a Tribute Portfolio Hotel provides a terrace, a hair salon and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Palio, features brunch and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour health club.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Babysitting (surcharge), a porter/bellboy and ATM/banking services
  • A lift, meeting rooms and free newspapers
  • Guest reviews say good things about the breakfast, helpful staff and proximity to shopping
Room features
All 240 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Recycling, on-request microwaves and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Valet parking on site (USD 25.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11 AM for a fee: USD 20 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palio

Things to do

  • 24-hour health club
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (8,073 square foot of space)
  • Meeting rooms

Outdoors

  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lb per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 16 for children
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel
Rumbao, A Tribute Portfolio
Sheraton Old San Juan Hotel
Hotel Rumbao a Tribute Portfolio Hotel
Hotel Rumbao, a Tribute Portfolio Hotel Hotel
Hotel Rumbao, a Tribute Portfolio Hotel San Juan
Hotel Rumbao, a Tribute Portfolio Hotel Hotel San Juan

Frequently asked questions

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on 4 Apr 2024 start from NZ$379.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Rumbao, a Tribute Portfolio Hotel pet-friendly?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel allows dogs (limit 2 total) with a maximum weight of up to 25 lb per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Rumbao, a Tribute Portfolio Hotel?

Self-parking is available for a fee. Valet parking is available for USD 25.65 per night.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of USD 75 (subject to availability).

What time is check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).

Where is Hotel Rumbao, a Tribute Portfolio Hotel located?

Located in Old San Juan, this hotel is steps away from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within 5 minutes.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 452 out of 1016 reviews" "
Rating 8 - Good. 223 out of 1016 reviews" "
Rating 6 - Okay. 138 out of 1016 reviews" "
Rating 4 - Poor. 97 out of 1016 reviews" "
Rating 2 - Terrible. 106 out of 1016 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lorraine

Travelled with family
Disliked: Cleanliness
Room was not ready when promised, we had to wait. Washrooms in lobby were very dirty and had no toilet paper. Room was nice. We went to every floor and all the ice machines were broken. I WAS BITTEN BY BED BUGS! I have pictures and still have scares on my left arm. Luckily we only stayed the one night to catch our cruise the next day. This high priced hotel is not worth the cruise ship access convenience.
Stayed 1 night in Mar 2024

8/10 Good

Zangwei

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2024

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms and rooftop bar were fantastic. Hotel was lovely too but loud inside due to construction
Stayed 1 night in Mar 2024

2/10 Terrible

Yeung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Andy

Disliked: Cleanliness

2/10 Terrible

Aprecia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is still under active renovation. Room door was broken when we arrived and we were forced to explore with an open door. Door did not get fixed until last day of vacay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay here! Would definitely stay here again if I travel back to Puerto Rico. They were undergoing construction when we were there, but we weren’t really affected by it. Our room was newly updated and we stayed in a junior suite and it was HUGE! The location of this property is amazing to explore old San Juan. Staff was very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean, walk everywhere, don't need a car while in OSJ
Stayed 2 nights in Mar 2024

4/10 Poor

Marisol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is currently going through renovations and seems to be short on staff. Housekeeping came by and only made the bed, didn’t replace towels, throw trash away and the dispensers in the shower did not have body wash nor shampoo. Checking in was a nightmare, at 3pm rooms weren’t ready and we had to drop off our luggage and wait til they called. We waited 2 hours. Should’ve book the Sheraton at the Convention center.
Stayed 3 nights in Mar 2024