Hotel Frances La Maison

Property class: 3

Choose dates to view prices

Located close to Plaza de Narino and Plaza del Carnaval, Hotel Frances La Maison provides free full breakfast, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
The current price is NZ$116
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a door, and a window with curtains.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, a window with blinds, and a painting on the wall.

Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Habitación estándar doble, accesible para personas con poca movilidad, planta baja

A hotel room with a bed, a chair, a desk with a lamp, a television, and a painting on the wall.

Habitación estándar doble, accesible para personas con poca movilidad, planta baja

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A room with two beds, each with polka dot bedding, a wooden headboard, and a nightstand with a lamp.

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed and 1 Double Bed

View all photos for Triple Room

A hotel room with three beds, each with a patterned bedspread. There are two paintings on the walls, one above each bed.

Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
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About the area

Located in San Juan de Pasto, Hotel Frances La Maison is in the mountains. Plaza de Narino and Plaza del Carnaval are notable landmarks, and the area's natural beauty can be seen at Galeras. Looking to enjoy an event or a match while in town? See what's going on at Estadio Departamental Libertad. Visit our San Juan de Pasto travel guide
Map
Calle 19 No 37-16, San Juan de Pasto, Narino, 52001

What's nearby

  • Unicentro Pasto
    17 min walk - 1.4 km
  • Iglesia La Catedral
    17 min walk - 1.5 km
  • San Felipe Church
    20 min walk - 1.7 km
  • Plaza de Narino
    4 min drive - 1.9 km
  • Plaza del Carnaval
    5 min drive - 2.3 km

Getting around

  • Pasto (PSO-Antonio Narino)
    40 min drive

Restaurants

  • El Payanés
    5 min walk
  • Cafetto
    5 min walk
  • Hamburguesas El Chaparral
    5 min walk
  • Vinotinto
    4 min walk
  • Altura Cocina Tradicional
    4 min walk

About this property

Hotel Frances La Maison

  • Hotel near Plaza de Narino
  • Located close to Plaza del Carnaval and Estadio Departamental Libertad, Hotel Frances La Maison provides free full breakfast, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
  • Additional perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a gift shop and luggage storage
    • Tour/ticket information, smoke-free property and laundry services
  • Room features
  • All rooms are individually decorated, and boast comforts such as laptop-compatible safes, as well as thoughtful touches such as free WiFi and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 21-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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Frequently asked questions

Is Hotel Frances La Maison pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Frances La Maison?

As of 2 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Frances La Maison on 4 Nov 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Frances La Maison?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Frances La Maison?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Frances La Maison?

Checkout is at 1 PM.

Does Hotel Frances La Maison provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 80000 per person applies.

Where is Hotel Frances La Maison located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Plaza de Narino and Plaza del Carnaval. Estadio Departamental Libertad and Galeras are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Frances La Maison Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 69 out of 86 reviews
Rating 8 - Good. 15 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 0 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff- The hotel is very clean and organized and staff is constant and ready to assist and guide.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Service was great, very convenient location, and cleanliness inside the room and at general areas was really good. Everything inside the room worked very well. Breakfast was delicious. And, hotel staff was very kind, friendly and very gentle.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Pasto. Service was impeccable, the owner and his staff friendly and helpful. Place itself charming and clean. Breakfast fabulous. location safe. 15 min walk to downtown. Restaurants one or two blocks away. Catholic church one block away (that was very nice and unexpected) Highly recommend!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We saw the great reviews for this hotel and can only add ourselves to the list of excellent reviews. We were treated so well, as if we were family. The breakfast "made to order" was terrific. Go for the fruit salad for a treat covering a broad variety of Colombian fruit. We had to extend our stay by a few days and had no problems with this. We will be back when the opportunity presents itself.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and quite
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with exceptional customer service.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay out of the noise and in a clean an quiet urban environment Host is pretty accommodating and nice
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Frances La Maison is a quaint hotel in the middle of Pasto. The rooms are clean and filled with the amenities. It has a touch of French since the proprietor is French. Breakfast and conversation is included which makes a stay in Pasto complete.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good,, kind service, nice breakfast! When my wife had cold and slightly fever, they brought hot tea, thank you so much for your kindness. They accepted us with so warmly heart. Mutussimo gracias, Patrice, we will go back to this hotel if we have a chance to visit Pasto.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness
Personal muy amable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente, la atencion desde nuestra llegada, el desayuno, la limpieza, en un muy buen sector. Maravilloso
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel en muy buen barrio. Lo mejor

Fue una gran experiencia. El hotel perfecto para trabajo. Silencio total. Lo hacen sentir como en casa.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Esta muy buen situado cerca de todo, muy limpio tiene todo lo básico para una excelente estadía es más como sentirse en su propia casa. Gracias por la atencion
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

El hotel es pequeño pero muy cómodo. El servicio del personal es muy amable. Se encuentra ubicado en una zona tranquila cerca de todo. El desayuno es muy sabroso
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sobrepasaron mis expectativas!

Todo el personal del hotel ha sido muy amigabe. Me llamó mucho la atención la pasión y empeño que todos tenían por hacer sentir bienvenidos a los huespedes. Definitivamente volveré a este Hotel!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy acogedor

Me gusto mucho la Maison, un hotel boutique muy limpio, camas comodas y excelente desayuno. Talvez habitaciones y baños un poco pequeños, pero ya he visto peores. En general un muy agradable hotel y bien ubicado. La atencion estupenda. Gracias
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedora
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal es espectacular
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTÓ El Barrio, EL AMBIENTE, LA ATENCIÓN FALTA PARKING
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Hotel Frances La Madison was great! Patrice and his staff are friendly, the hotel is very clean and the customer service was second to none. Every morning you are greeted with a delicious breakfast and at night, a hot cup of tea. It was wonderful!
Stayed 6 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent place, grate location and the staff is very friendly. great choice to spend some day in pasto either work or torurism
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo y bien ubicado. El servicio fue excelente.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitalidad

Me encanto la hospitalidad
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 1st impression was the great location. 2nd, appearance; the place looks immaculate. 3rd; I arrived early. The front desk clerk offered a room so I could lay down while my assigned room was ready. After a long morning, that was a gesture that I REALLY APPRECIATED. 4th, the whole "crew" starting with Patrice, were extremely polite, attentive and helpful!!!! 5th, breakfast was, 1st class, Very Complete!!!! To summarize, this is a place that I WILL recommend and when I go back, I will surely look up to stay. KUDOS FOR A GREAT A EXPERIENCE, based on accomodation and Staff. I´m very Satisfied!!
Stayed 8 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadía

Fueron muy amables y el servicio es excelente.
Stayed 1 night in Dec 2019