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"Paradise !! Everything about this place is excellent , beautiful property, spacious, relaxing and good for the soul :)"

"My overall stay was wonderful. Piola (night manager) was awesome and the front desk agent (I didn’t get his name) was as well. The gave me a credit on my room for food I had to return in 6/17 and I was really thankful. The rooftop bar is a little expensive and the hotel is not right on the beach. However, there are some great restaurants in walking distance. I’ll be back in August "

"The staff at the pool were amazing! Request Juliel, Wilmaria, Julio, and Lisa! They were truly amazing! And made my already amazing annual vacation even better! "

"We had a blast. Loved the lounges in the water, the hot tub and the pools. Staff was wonderful and really met your every need. Everyone was so nice. Rooms were gorgeous and clean. Definitely would recommend and return."

"The one bad experience I had here was when I went into the onsite restaurant "Cueva del Mar." The so-called hostess at the customer greeting station was INCREDIBLY RUDE. Didn't bother to even look up at me, just continued playing on her smart phone. No smile, nothing. I simply asked to see a menu -- of which there was pile of them right behind her -- and this girl motioned to a bar code in front of the stand. I asked for a menu (again, RIGHT BEHIND HER) and acting as if it were an imposition, she slowly turned around, grabbed on, and thrust it at me, without a single word. THIS DOES LITTLE TO HELP THIS HOTEL, EXCEPT FRUSTRATE CUSTOMERS. Something should be done to adjust her foul, inexcusable attitude."

"I liked how everything was new and clean and there was so many things to do with in the resort, I loved the morning buffet and the water park. Easy check in and check out "

"The staff are very friendly and helpful.Thanks to front desk for beeing so kind.Good job."

"We had a fantastic time at La Concha. Staff let us know that they’ll be doing a renovation next year - adding a fine dining restaurant and an Olympic sized pool, so that is exciting. Needs basic updating to facade. Every staff member was incredibly nice and helpful. The casino is awesome. Lobby bar and Solera has the best food. Rooms were very clean. Looking forward to coming back in two years and seeing what’s new! Also shoutout to the coffee shop across the street from the hotel, Barista Squared Condado, very tasty coffee and great service. "

"The staff was the best staff me and my wife have ever encountered breakfast staff where very generous and the guy ishmeal or iseral at the front desk was very good to us overall this was the best stay I’ve had and I do travel a lot every one was so friendly and nice definitely coming back with my kids next year. Thank you guys. "