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Reviews of Ramada by Wyndham Sunnyvale/Silicon Valley

2.5 out of 5
Ramada by Wyndham Sunnyvale/Silicon Valley
1217 Wildwood Ave, Sunnyvale, CA

Reviews

7.2

Good

Rating 10 - Excellent. 275 out of 1006 reviews" "
Rating 8 - Good. 322 out of 1006 reviews" "
Rating 6 - Okay. 217 out of 1006 reviews" "
Rating 4 - Poor. 109 out of 1006 reviews" "
Rating 2 - Terrible. 83 out of 1006 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Javier

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Advertise as White Lotus but delivers Bates Motel. I wanted to check out after getting there. The curtains were shredded. It felt unclean. There was an RV in the lot that looked like an unhoused person was living there. I asked to check out early but they wouldn’t refund me despite me stating that i felt unsafe there. I gave it a try. I did sleep well and stayed then full stay. I packed my things up each day since I was afraid of a break in. The room received no housekeeping the entire time I was there.
Stayed 3 nights in Mar 2024
Response from Farid Sherzai, Hotel Manager on 8 Apr 2024
Thank you for your feedback and appreciate your business. We are sorry about the issues that you encountered during your stay.

6/10 Okay

Chelsea, Spokane

Stayed 1 night in Mar 2024

2/10 Terrible

Don, Temecula

Business traveller
Disliked: Amenities, property conditions & facilities
Older motel. Issue with a person parked outside my room blasting music. I asked if he could please turn it down. He replied with swearing. I contacted security to see if they could see why he was there and to please turn down music. Security came told the person that there were complaints, then security left. The music was then louder and the person stood outside my door screaming, cursing and threatening me for approximately 20 minutes. Security never returned. I had another day in my business trip. I left and checked into another hotel.
Stayed 1 night in Mar 2024
Response from Farid Sherzai, Hotel Manager on 25 Mar 2024
Thank you for your feedback and I do apologize for the issue and we will address this with our staff, please let us know if there is anything we can do to make it up to you.Again, my sincere apology.

6/10 Okay

Ryan

Staff was very polite and check was super simple. The room had large stain in restroom area and door was damaged on the bottom half from what looked like it was kicked in.
Stayed 2 nights in Mar 2024
Response from Farid Sherzai, Hotel Manager on 20 Mar 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

yuehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Mar 2024
Response from Farid Sherzai, Hotel Manager on 20 Mar 2024
Thank you for your feedback and appreciate your business.

6/10 Okay

Kevin, Westminster

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This is a decent place for the price. Other than finding the soiled towel hanging on the bathroom door and trash in the trash cans from previous occupants when I checked in, cleanliness and room condition was acceptable.
Stayed 3 nights in Mar 2024
Response from Farid Sherzai, Hotel Manager on 11 Mar 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Farid Sherzai, Hotel Manager on 11 Mar 2024
Thank you for your feedback and appreciate your business.

6/10 Okay

Phuong

Liked: Cleanliness, staff & service
It was fine, nothing bad to review, just wasn't much of what I was expecting. Motel vibes.
Stayed 3 nights in Feb 2024
Response from Farid Sherzai, Hotel Manager on 12 Feb 2024
Thank you for your feedback and appreciate your business.

6/10 Okay

Patricia

Stayed 2 nights in Feb 2024
Response from Farid Sherzai, Hotel Manager on 20 Mar 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Richard

Stayed 2 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 20 Mar 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and for the price it’s great, not too far from Levi’s stadium
Response from Farid Sherzai, Hotel Manager on 29 Jan 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, and friendly staff!!!
Response from Farid Sherzai, Hotel Manager on 29 Jan 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 25 Jan 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 24 Jan 2024
Thank you for your feed back and appreciate your business.

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was convenient and comfortable.
Stayed 1 night in Jan 2024
Response from Farid Sherzai, Hotel Manager on 22 Jan 2024
Thank you for your feedback and appreciate your business.

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Even though the lobby of the hotel was very nice. The room, especially the carpet was dirty, windows were thin and you could hear everything outside. Showerhead was clogged. The floor lamp was falling apart, and in shambles. Would not stand on its own. The staff was friendly and the heating/AC unit was spot on. Breakfast left little to be desired. Limited selection and not very hot.
Stayed 1 night in Jan 2024
Response from Farid Sherzai, Hotel Manager on 22 Jan 2024
Thank you for your feedback and appreciate your business, sorry about the issues that you had during your stay and we will address these issues.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Hi
Stayed 3 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 22 Jan 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied with the service. Great value!
Stayed 1 night in Jan 2024
Response from Farid Sherzai, Hotel Manager on 22 Jan 2024
Thank you for your feedback and appreciate your business.

8/10 Good

Saiid, Hawally

Travelled with partner
Stayed 2 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 16 Jan 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Leila

Stayed 1 night in Jan 2024
Response from Farid Sherzai, Hotel Manager on 16 Jan 2024
Thank you for your feedback and appreciate your business.

4/10 Poor

Lara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room Had ants in bathroom. Called to desk and was promptly moved. So very nice. 2nd room The top sheet on the bed was ripped in several places as well as the skirt around the bed. Didnt call. We felt like we didnt want to make a fuss. But... after experiencing the following.. We felt completely frustrated and went to the desk before showing. All I got was apologies and the manager wasn't in. I hadn't asked for the manager. There was no offer for someone to come look or fix the issue. I figured there was not a handyman on site that could deal with issues that come up. This leads into The tv circled all evening and would change stations after finding services. Then lead into circling again. We called the Front desk where we got a apology and there's nothing that could be done. The next morning the. Shower head sprayed to the sealing. Called the desk.. again there was nothing they could do, no offer to come fix the issue. Just apologizing for the inconvenience. My husband had to rescrew the shower head where there was water tape around the base of pipe that was worn away. Presure was terrible. No spay to the sealing though. Just leaking from the head but landed in the tub so that was better. Floors felt dirty on feet. You could see filth on the floor along the baseboards. It wasn't a relaxing visit. The overall feeling just felt like we were a inconvenience. The young man at the desk was very helpful for directions and kind with the apologies. The location was great.
Stayed 2 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 10 Jan 2024
Thank you for your feedback and we are very sorry for all the issues that you had during your stay, our sincere apology for the trouble, please let us know what we can do please. and we will address the issues with our staff.

8/10 Good

BRENDA

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Affordable
The pictures might embelish a bit but this was a fairly nice motel located close enough to the stadium. The best thing about it was the restaraunt on the premises. Sifu for the win!!!!
Stayed 3 nights in Jan 2024
Response from Farid Sherzai, Hotel Manager on 10 Jan 2024
Thank you for your feedback and appreciate your business.

6/10 Okay

Renee

Travelled with family
Disliked: Room comfort
The room was ok, the shower was awful
Stayed 2 nights in Jan 2024
Response from Farid, Hotel Manager on 9 Jan 2024
Thank you for your feedback and appreciate your business.

8/10 Good

Elio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs for one night.
Stayed 1 night in Jan 2024
Response from Farid, Hotel Manager on 8 Jan 2024
Thank you for your feedback and I appreciate your business.

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Farid, Hotel Manager on 8 Jan 2024
Thank you for your feedback and I appreciate your business.

10/10 Excellent

Nancy, Bakersfield

Stayed 1 night in Dec 2023
Response from Farid, Hotel Manager on 8 Jan 2024
Thank you for your feedback and I appreciate your business.

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 2 Jan 2024
Thank you for your feedback and appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Farid Sherzai, Hotel Manager on 2 Jan 2024
Thank you for your feedback and appreciate your business.

6/10 Okay

Jerry

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 28 Dec 2023
Thank you for your feedback and appreciate your business.

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Farid Sherzai, Hotel Manager on 26 Dec 2023
Thank you for your comments regarding your stay, I am so sorry that you had a bad stay with us and i do apologize and we will address the issues with our staff and the mean time please let us know if there is anything we could do to make it up to you.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value - comfortable bed
I had two work events in the area so I decided to get a low-cost room nearby and save myself a lot of driving. I didn't expect to have my best night's sleep in a long time at such an affordable hotel. The bed was very comfortable, breakfast was quick and the location is smack in the middle of Silicon Valley so commute was minimal. The room nextdoor had music going kinda late but I had ear plugs and was out like a light in no time. Will definitely stay here again.
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 20 Dec 2023
Thank you for your feedback and appreciate your business

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
My employee's stay was pleasant according to him. Close convenient and nice.
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 19 Dec 2023
Thank you for your feedback and appreciate your business.

10/10 Excellent

Marsha Ann

Stayed 2 nights in Dec 2023
Response from Farid Sherzai, Hotel Manager on 13 Dec 2023
Thank you for your feedback and appreciate your business.

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property. Disliked the broken couch in the room. Towels were new, thank you. Heater worked, it was cold
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 12 Dec 2023
Thank you for your feedback and appreciate your business.

6/10 Okay

Teri

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a decent location from Levi stadium but that’s it.
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 12 Dec 2023
Thank you for your feedback and appreciate your business.

8/10 Good

Greg

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 12 Dec 2023
Thank you for your feedback and appreciate your business.

10/10 Excellent

GINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 12 Dec 2023
Thank you for your feedback and appreciate your business.

10/10 Excellent

Edmund

Stayed 2 nights in Dec 2023
Response from Farid Sherzai, Hotel Manager on 12 Dec 2023
Thank you for your feedback and appreciate your business.

6/10 Okay

Pierre, Seattle

Disliked: Amenities, property conditions & facilities
I feel like I’ve been catfished by the property pictures. Rooms are nowhere as nice as in the pictures, this is a drive to your room, Super 8 on steroids type of hotel. Rooms are very dated, my room’s lock was inoperable, there is no sound proofing (my neighbors had a quite a good time, good for them… but if the nightly moans don’t wake you up folks walking out and cars starting up in the early morning will)
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 15 Dec 2023
Thank you for your comments and i am so sorry for all the issues that you went through and we will address these issues.Thank you.

10/10 Excellent

Edsel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay in the hotel.
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

2/10 Terrible

KOSUKE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It too long time to do check in.
Stayed 2 nights in Dec 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business, I am very sorry that your stay did not go well and we will do whatever it takes to make sure take care of the issues and address them with our staff.

6/10 Okay

Sharon, Los Angeles

Business traveller
Disliked: Cleanliness
Close to Santa Clara convention center.
Stayed 2 nights in Dec 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

10/10 Excellent

Luis, Redwood City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check up, comfortable room and bed, needs mire amenities and bigger tv
Stayed 1 night in Dec 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Farid Sherzai, Hotel Manager on 22 Nov 2023
Thank you for your feedback and we appreciate your business.

4/10 Poor

Alfonso E

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The showers are terrible-no pressure at all-a drizzle-some units had ants all over the restroom
Stayed 7 nights in Nov 2023
Response from Farid Sherzai, Hotel Manager on 22 Nov 2023
Thank you for your feedback and we appreciate your business, we are sorry about the shower issues, we will address this issue.

6/10 Okay

shelby

Stayed 1 night in Nov 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

4/10 Poor

Mario

Stayed 1 night in Nov 2023
Response from Farid Sherzai, Hotel Manager on 7 Dec 2023
Thank you for your feedback and appreciate your business.

8/10 Good

Chuan

Liked: Cleanliness, staff & service, amenities
good
Stayed 6 nights in Nov 2023
Response from Farid Sherzai, Hotel Manager on 13 Nov 2023
Thank you for your feedback and appreciate your business.