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Joan, Thank you so much for taking the time to post a review! We are thrilled to hear that you enjoyed your stay with us at SureStay Plus Hotel by Best Western San Jose Central City
Wendy, Thank you so much for taking the time to post a review! We are thrilled to hear that you enjoyed your stay with us at SureStay Plus Hotel by Best Western San Jose Central City
The breakfast was good. There is an elevator. The only issue I was being harassed to leave the room 30 minutes before checkout. If the checkout Is a specific time, why are you calling the room to tell me to leave at 11:30am??
Al
Stayed 2 nights in Mar 2024
Response from Leslie Ann on 3 Apr 2024
Al, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. We hope you'll consider giving us another chance in the future.
Peggy, Thank you so much for taking the time to post a review! We are thrilled to hear that you enjoyed your stay with us at SureStay Plus Hotel by Best Western San Jose Central City
Thank you to all employees. Courteous, helpful and friendly
Peggy
Stayed 3 nights in Feb 2024
Response from Leslie Ann on 3 Apr 2024
Peggy, Thank you so much for taking the time to post a review! We are thrilled to hear that you enjoyed your stay with us at SureStay Plus Hotel by Best Western San Jose Central City
Myong, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. We hope you'll consider giving us another chance in the future.
Peggy, Thank you so much for taking the time to post a review! We are thrilled to hear that you enjoyed your stay with us at SureStay Plus Hotel by Best Western San Jose Central City.
Soon, Thank you so much for taking the time to post a review! We are thrilled to hear that you enjoyed your stay with us at SureStay Plus Hotel by Best Western San Jose Central City
The hotel texted me the morning of our stay to ask if we had any special needs or request. When we arrived the gentleman at the desk was very friendly and helpful. Location close to shops and restaurants.
Jose, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations. We hope you'll consider giving us another chance in the future.
The room smelled like smoke that had air freshener sprayed to try to hide the smoke. The toilet wouldn’t flush and the towel bar was bent under the towel. I’ve stayed here many times and the quality has dropped since new ownership
This property is by the San Jose fair grounds, so its surrounded by empty huge lots. Its a average hotel for the price. Have to say staff were great and helpful.