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"Staff is a pleasant. Room beautiful loved being by the lobby. Volcano views and the hot springs are magnificent. "

"Fabulous resort and location. Lots to do on property. Excellent food and service. Amazing value in the off season. Highly recommend. "

"This hotel is gorgeous! The room was wonderful. All the staff, from Jason at check in, to the folks who helped us with supplies for s'mores, and those who served us breakfast - everyone was so friendly and helpful. "

"We were treated to a nice studio off-site which was incredible. A modern two room cabin style property with a fully equipped kitchen. Everything top modern and there was even an arcade, a record player, Alexa, two tvs, a Nintendo console and a very nice bathroom. It is cold in the mountains and while the two minisplit did not have a heating option, a free standing wood burning oven and blankets were provided. For breakfast there where several hot choices plus delicious yoghurts. The front desk staff walked us to our room and explained everything. Parking was safe being a rolling gate. I love this place. "

"The staff is wonderful. The food was great and the lodge is well maintained and clean. We loved it!"

"Muy lindo el lugar, las habitaciónes super privados con muchos detalles lindos. "

"The place is very classy but welcoming at the same time. The staff is very friendly and efficient"

"Our stay was fantastic. "

"We reserved for the view which was everything we thought it would be and more. We found that above all, the staff was the best! We felt at home. We have someone who cant walk far or manged the holls and they carted us to and from the other areas of the hotel! They arranged activites and gave us the Pura Vita vibe!"