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The Donatello

3.5 star property
Hotel with full-service spa, walk to Union Square
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Donatello

Lobby
Property amenity
Exterior detail
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area
Lobby

Overview of The Donatello

9.2

Wonderful

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Gym
  • Bar

Explore the area

501 Post St, San Francisco, CA, 94102
  • Popular LocationUnion Square2 min walk
  • Popular LocationMoscone Convention Center16 min walk
  • Popular LocationPier 394 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive
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Room options

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

San Francisco

In the entertainment district, The Donatello is in Union Square, a walkable area in San Francisco with great shopping. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Francisco Bay and Presidio of San Francisco. Check out an event or a game at Oracle Park, and consider making time for California Academy of Sciences, a top attraction not to be missed. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Union Square - 2 min walk
  • Westin St Francis Hotel Glass Elevators - 3 min walk
  • Moscone Convention Center - 16 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 24 min drive

Restaurants

  • Pinecrest Diner - 2 min walk
  • Pacific Cocktail Haven - 2 min walk
  • Clock Bar - 3 min walk
  • Cocobang - 2 min walk
  • Little Sheep Mongolian Hot Pot - 2 min walk

About this property

The Donatello

Hotel near Moscone Convention Center
Union Square and San Francisco Museum of Modern Art are located near The Donatello, which provides a rooftop terrace, dry cleaning/laundry services and a bar. Indulge in a deep-tissue massage and aromatherapy at the on-site spa. Be sure to enjoy a meal at Zingari, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a sauna.
You'll also enjoy perks such as:
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Massage treatment rooms, luggage storage and a lift
  • Smoke-free property, a billiards/pool table and a front desk safe
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 94 rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels and DVD players
  • Separate sitting areas, kitchenettes and mini fridges

Languages

Chinese (Mandarin), English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Building
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Donatello?

Valet parking is available for USD 57.0 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Donatello?

Checkout is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this spa hotel is within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Embarcadero Center are also within 1 mile (2 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1007 reviews" "
Rating 8 - Good. 235 out of 1007 reviews" "
Rating 6 - Okay. 52 out of 1007 reviews" "
Rating 4 - Poor. 18 out of 1007 reviews" "
Rating 2 - Terrible. 13 out of 1007 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress and bed frame too noisy.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sheryl, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem near Union Square- huge rooms, all suite, so great to have a living room, microwave, fridge, dishes and glassware. Complimentary coffee each morning on roof deck. Great desk area for working. Very walkable to many restaurants , BART, cable car, shopping. friendly staff with lots of recommendations
Stayed 3 nights in Mar 2024

10/10 Excellent

Douglass

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Aymane

Travelled with family
Amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

falon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Matthew Miyasato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Vardan

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really liked the room which was spacious and well appointed. One improvement would be to replace the carpet on all floors.
Stayed 2 nights in Feb 2024

8/10 Good

Marjorie

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful service, lovely top floor spa/lounge area. Great convenient location, the only thing I would rate as average is the rooms- they were fine, but felt they needed some updating in terms of decor. Otherwise everything was great.
Stayed 4 nights in Feb 2024