Lobby

Reviews of Rodeway Inn Santee San Diego East

2 out of 5
Rodeway Inn Santee San Diego East
10135 Mission Gorge Rd, Santee, CA

Reviews

7.2

Good

Rating 10 - Excellent. 160 out of 666 reviews" "
Rating 8 - Good. 233 out of 666 reviews" "
Rating 6 - Okay. 146 out of 666 reviews" "
Rating 4 - Poor. 68 out of 666 reviews" "
Rating 2 - Terrible. 59 out of 666 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Ana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
The bathroom was nice and clean. No blanket on the bed, when asked for one, they brought a threadbare super thin worthless blanket. Sketchy people hanging out in the parking lot, possibly sleeping in their cars. Heater broken. Very high traffic noise. Cannot recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great for us. I would have liked being able to open the drapes without being exposed to someone walking by. A sheer panel would have been nice. Otherwise everyone was very friendly and accommodating. Would stay there again if in the area
Stayed 3 nights in Feb 2024

10/10 Excellent

Gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024

2/10 Terrible

Tiffany

Disliked: Staff & service, amenities
Everything was ok till check-out day, I stepped out that morning about 9:00am went to the store took my suitcase and backpack to the car left a few things in the room put the do not disturb sign when I returned 30 or 45 minutes later the room was already being cleaned they said the front desk told them I had check-out I never told anybody I was checking out they had already gone through my things in the room house keeping had a bad attitude they said they were going to take it to lost and found but not all they throughout some stuff if that was the case why not all !
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

6/10 Okay

Dan, Shoreline

Liked: Cleanliness, staff & service
Reasonable inexpensive motel. Staff was nice and helpful. On a main road, with some simple dining options and a shopping center in walking distance. Needs improvement: - Listing stated "continental breakfast". There wasn't any, they only had coffee at the reception area. - My A/C wasn't working. To their credit, they moved me to another room. - Chair cloth was heavily stained in both rooms I stayed in.
Stayed 2 nights in Jan 2024

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to restaurants.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2023

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management (Stephanie) ,honored my request to get a ground floor room .I stay here a few times a year,while visiting my family. Its always a great stay,clean rooms.friendly and helpful professional staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
The rom air was/is musty, need to open unused room and simply air it out.
Stayed 1 night in Dec 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls and no refrigerator
Stayed 1 night in Nov 2023

8/10 Good

Audrey

It was all fine. Not spectacular but good.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing
The girl at the front desk was so friendly and helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2023

2/10 Terrible

Iris

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager in this location is abusive!!!! Very judgmental. Will NEVER stay at a Rodeway!!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Ice machine broken. They didn’t care. Dirty and a dive. Not even a third rate place. Terrible. Office didn’t care. Checked out and didn’t stay
Stayed 2 nights in Oct 2023

10/10 Excellent

l scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Johnny

Stayed 1 night in Oct 2023

4/10 Poor

Tim

Disliked: Staff & service, amenities, property conditions & facilities
The only good thing about this property was the lower cost. The property is noisy both externally and internally.
Stayed 2 nights in Sep 2023
Response from Sheryl on 4 Oct 2023
Our goal is to provide a clean, quiet and comfortable stay for a great value for the area. Some of the street facing rooms do get more noise than the rooms in the center and back and I'm sorry that your experience was so. I hope we have another opportunity when you are in the area to demonstrate that our guests have quiet stays.Sincerely,Sheryl

8/10 Good

David

Stayed 3 nights in Sep 2023
Response from Sheryl on 4 Oct 2023
Thank you for your feedback. Have a great day!

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like anything, the room smelled, there were unsightly people roaming around the property late into the night.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay
Stayed 1 night in Jul 2023

4/10 Poor

Charles

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run far away and fast!
Dirty, nasty, and scary.
Stayed 2 nights in Jul 2023

10/10 Excellent

Randolph

Liked: Staff & service, property conditions & facilities
Good location with easy access to retail shopping and restaurants.
Stayed 2 nights in Jul 2023

2/10 Terrible

daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was nice but way to expensive for area like most hotels they double the price for Fridays and saturday microwave has not been cleaned in long long time and was filthy ,
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael, Yuma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was nice and helpful.
Stayed 1 night in Jun 2023

8/10 Good

Juan

Stayed 1 night in Jun 2023

10/10 Excellent

michael

Stayed 1 night in Jun 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient when I visit family in the East County
Stayed 4 nights in Jun 2023

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here a few times per year, when I'm visiting family in Santee.Always convenient location and clean rooms.
Stayed 1 night in May 2023

8/10 Good

Francisco, CHULA VISTA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2023

6/10 Okay

curtis

Liked: Staff & service, property conditions & facilities
Ultimately, I was just looking for a place to spend the night as I did not want to drive back to LA after a wedding. All I wanted was a decent bed, quiet enough so I could sleep, and safe enough not to worry. It met all those expectations. The bed cover had some holes in it, one looked like a burned hole.
Stayed 1 night in May 2023

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful & SUPER CLEAN. The only thing is that on the bed there I was a spring sticking out. When doing the check out I told the gentlemen & he looked like he could of careless. This could be a good law suit someone could get stab with that spring sticking out. But other then that I am a HAPPY CAMPER. Thanks

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and polite personnel. I am happy camper.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, but adequate for my needs. Clean & quiet. Some cosmetic (paint) work seemed to be in progress/unfinished, but did not affect room quality. Conveniently located close to freeway access, Costco & dining.
Stayed 4 nights in Apr 2023

2/10 Terrible

trina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poorly maintained, lacking most basic amenities, nontanle lamps(only blinding white cieling light. No clock, no in room iron or hairdryer or coffee maker. Coffee w powdered creamer available in lobby unless they run out. Carpets furniture worn, stained, chipped. Pillows thin, blankets old. Just disgusting. No shampoo/conditioner. I suspect the main clientele are people with lodging vouchers or something.
Stayed 9 nights in Mar 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Paul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were checked into a “nonsmoking” room that had a cigarette burn on the bedspread and an overpowering smell of industrial grade cleaning solutions. My wife and I both got a headache within minutes. We asked for another room and weretold that we could not move. After an hour of back and forth between us, the desk clerk and the manager (on the phone), they finally gave us another room, but it was not a king bed, which we had ordered and paid for. We were so glad to get out of the smelly room that we accepted it. Avoid this place.
Stayed 1 night in Mar 2023

10/10 Excellent

Madre

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean
Stayed 1 night in Mar 2023

2/10 Terrible

Jeffrey

Disliked: Staff & service
Stayed 2 nights in Mar 2023

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
If you are not real fussy it's OK
I want to say first of all 'Eco-Friendly' will never be a concern of mine or 55% of the rest of the US so that should be stricken from the survey. The employees here were overall nice and helpful, no issues with help. 1) The place is so dated the carpet is nasty but it was only for 4 nights so I dealt with it. 2) No coffee machine, no iron and hair dryer in the room, though the employees did provide an iron and hair dryer on request, so kudos 3) They have smoking rooms (mine was non-smoking) and some rough looking characters in the room near me were smoking dope (marijuana) and the smoke drifted into my room (as if I were toking with them) I reported it and was told it's a smoking room and pot is legal in CA 4) I've stayed in some less than desirable places and the beds have been crazy comfortable not the case in this room, the bed I had was not uncomfortable but any of my friends probably would have an issue with it. If you are bed sensitive you might not like the bed I had. I'm pretty easy going and look the 'other way' a lot but the nasty carpet and dinginess of the room was a real bummer. I did not like sniffing the marijuana skunk smell and was concerned I would get high. This place could have real potential because Santee doesn't have a lot of hotels\motels but it is truly an under performer and now I know I will go with the slightly more expensive one in town.
Stayed 4 nights in Feb 2023