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In a nice & pretty location. Couch was filthy and we asked to be moved after discovering bugs!!
Gina
Stayed 1 night in Apr 2024
Response from Nick on 17 Apr 2024
Thank you for the honest feedback and your review. Glad to hear you enjoyed the location. So sorry to hear about the couch condition. We are going through a full renovation starting in May which will replace all furniture in the rooms! We do our best to eliminate/treat the rare cases of ants in the room but understand the frustration.
The room was spacious, comfortable and clean. The grounds were well kept and pretty. The staff was friendly and the morning breakfast was well stocked and yummy.
Rebecca
Stayed 2 nights in Apr 2024
Response from Nick on 16 Apr 2024
Thanks so much for the kind words! Glad you enjoyed the hotel and we appreciate the great review.
Traveling solo to visit our son (in the Marines)…. Such an excellent trip! Always felt safe, so much to do within walking distance! Came across The Rock Church on a walk… went both Sundays during my stay! The amazing staff, hotel and all the wonderful people made this trip ABSOLUTELY MEMORABLE!
Maralee Karen
Stayed 11 nights in Mar 2024
Response from Nick on 12 Apr 2024
So glad to hear this! Appreciate you taking the time to review and your positive feedback.
The hotel was conveniently located close to the airport and various different restaurants. Easy access to the different freeways. The property is clean and amenities are GREAT especially the breakfast. So glad we chose Homewood by Hilton and would definitely book here again.
Paul Alan
Stayed 4 nights in Mar 2024
Response from Nick on 12 Apr 2024
Glad you enjoyed the breakfast and location! Thanks for the kind words and 5 out of 5 rating!
This property is convenient to other services but the furniture is old and the rooms need an upgrade.
Kathy
Stayed 1 night in Mar 2024
Response from Nick on 2 Apr 2024
Thanks for the feedback. We are going through a full renovation this year, starting in May! We'll have brand new furniture and a whole new look soon!
6/10 Okay
Jonathan
Travelled with family, Business traveller, Travelled with pets
1 Apr 2024
Disliked: Cleanliness
Added service animal on reservation and check in and housekeeping noted their was animal and then I was charged for a “pet” feee….what was the point of me telling anyone or adding the service animal to reservation….such a hard job to listen and read? Very disturbing
Jonathan
Stayed 3 nights in Mar 2024
Response from Nick on 2 Apr 2024
Sorry to hear about the pet discrepancy. We require each guest to complete a form regarding their pet. This way we can inform guests of the pet fees associated. We do not charge for service animals as long as it's compliant with ADA laws and the animal performs a specific function/task for the owner.
It was warm in the room despite my best efforts. It stayed about 73 even though I wanted it at 69-70. And the airport shuttle I had reserved didn’t arrive so I had to call an Uber. But otherwise the property is very nice and the location is great. Nice walkable path along the water right behind it, it was a 15-20 minute walk up to the Liberty Public Market. I’d stay here again
Katelyn
Stayed 4 nights in Mar 2024
Response from Nick on 2 Apr 2024
Thanks for the honest feedback. Sorry to hear about the temperature issues and shuttle. We do provide complimentary transportation and are happy to provide compensation for the Uber/Cab fare up to 25.
6/10 Okay
Tatyana
Travelled with family
23 Mar 2024
Disliked: Property conditions & facilities
Location is okay, but the rooms are old, uncomfortable, and many things don’t work. Photos are better than reality
Tatyana
Response from Nick on 2 Apr 2024
Appreciate the honest feedback. We are beginning a full renovation in May so we'll have a brand new look very soon!
Very “open to the public” but still felt very safe. Very convenient for shopping, dining and airport. Would recommend to families & friends.
The breakfast was over the top and and delicious with a lot of options. Will stay again!
Alonso
Stayed 5 nights in Feb 2024
Response from Nick on 5 Mar 2024
Wow thanks for the 5 out of 5 review! Appreciate the feedback and glad to hear you like to location & options at breakfast.
Disappointed that to had to pay for parking in hotel parking lot and pay for laundry det ergent. I have stayed at other locations and did not pay for either of these things.
Sally
Stayed 7 nights in Feb 2024
Response from Nick on 5 Mar 2024
Thank you for your feedback. Parking is 19 per night and is one of the lowest rates for San Diego hotels. There is nearby street parking available as well. We do also charge for laundry but understand this may not be the case for all locations. I hope our staff, location, and amenities made it an enjoyable stay!
8/10 Good
Fang Ping
Travelled with family and small children
25 Feb 2024
Liked: Cleanliness, staff & service
Hotel is awesome, they have complimentary wifi, breakfast and ev charging. Only thing missing is no complimentary laundry, or too expensive for a 30 minutes wash. Overall, it is good.
Convenient to attractions. Enjoyed walking on the Esplanade every morning. Good choices for breakfast. Good value for money. Wish parking was not an extra.
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Kathleen Moshier
Stayed 7 nights in Feb 2024
Response from Nick on 5 Mar 2024
Thanks so much for the positive review! Walking along the Esplanade is a guest & staff favorite :) Glad to hear you like the breakfast as well.