Suite, Multiple Beds, Non Smoking

Reviews of Days Inn by Wyndham Carlsbad

2.5 out of 5
Days Inn by Wyndham Carlsbad
3700 Pio Pico Dr, Carlsbad, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 160 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Hotel staff was friendly and very helpful.
Stayed 1 night in Apr 2024
Response from Guest Services on 17 Apr 2024
Thank you for your 10 out of 10 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

8/10 Good

Martin john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located for travel around the area. Friendly staff.
Stayed 14 nights in Mar 2024
Response from Guest Services on 14 Apr 2024
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

10/10 Excellent

Maritza, Bothell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean Iam surprise is the beas and godd price
Stayed 1 night in Apr 2024
Response from Guest Services on 9 Apr 2024
Here at Days Inn, we continuously strive to exceed your expectations. I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks.

10/10 Excellent

Joseph, milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with easy access from the freeway. Clean updated rooms and a reasonable rate. The free breakfast offered is more of a coffee and to go pastry offering. Not bad by any means, but a step below Hampton Inn or similar chains that offer a larger breakfast. I would stay here again any time I am in Carlsbad for a short trip.
Stayed 1 night in Apr 2024
Response from Guest Services on 9 Apr 2024
Here at Days Inn, we continuously strive to exceed your expectations. I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks.

6/10 Okay

Thomas W.

Travelled with partner
Liked: Cleanliness, staff & service
Front office staff excellent. Maid service excellent. Room absolutely clean. Very limited area for continental breakfast. No fruit. No coffee service in room nor coffee downstairs. No hot meal.
Stayed 6 nights in Mar 2024
Response from Guest Services on 5 Apr 2024
Your feedback is very important to us, and I am saddened to hear that your stay was less than perfect at some point of your stay. I do apologize for that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Got a good price for the 4 nights, definitely enjoyed the stay. The only issue really was the freeway, you hear it all day and night
Stayed 4 nights in Mar 2024
Response from Guest Services on 4 Apr 2024
I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

Elena

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe good neighborhood. Close to wonderful little cafe, grocery store and coffee. Drawback is that motel close to 5 fwy so a little loud outside.
Stayed 2 nights in Mar 2024
Response from Guest Services on 30 Mar 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

6/10 Okay

Shelly

Travelled with family and small children
Disliked: Amenities
Disappointed that I tell the kids about the heated pool. It was not heated 😡. I even called and specifically asked about the pool. You can not count coffee and a prepackaged sweet roll as a breakfast. Shelly . Our stay was 3 /26-28
Stayed 2 nights in Mar 2024
Response from Guest Services on 30 Mar 2024
Thank you for sharing your recent experience at Days Inn by Wyndham, Carlsbad, CA .I truly regret for the difficulties you experienced during your most recent stay with us.We want to assure you that we take these issues extremely seriously and that we have talked to our personnel about them. Our pool is heated but not like a hot tub plus weather has been very cold lately.We sincerely request your consideration and hope you will give us another try the next time you are here.

8/10 Good

Caressa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services on 30 Mar 2024
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

2/10 Terrible

Zuleyma

Disliked: Cleanliness, staff & service, property conditions & facilities
I went on a family trip to legoland and I was supposed to stay here. I booked online with my debit card and selected the pay at property option. Check in was at 4pm the hotel started calling me a little after 4pm to give them my credit card number so they can process my payment before I even got there. If I didn’t provide them with that information over the phone then the 2 rooms I had booked would get cancelled. They were really insistent with me providing them this information before I even made it in and since I didn’t they threatened to cancel both of my booking by 6pm. Legoland didn’t close till 7pm and I was definitely not gonna provide this information over the phone for past fraud experiences and I was also not going to leave legoland to go pay and come back. So I just let them cancel the bookings
Stayed 1 night in Mar 2024
Response from Guest Services on 30 Mar 2024
Do apologize for the inconvenience but hotel policy is the pre authorize credit cards before check in to guarantee reservation. We give curtesy call so we don't cancel reservation.

8/10 Good

Jeff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to beach. I like that there was no fee parking and plenty of spaces. Staff was exceptional. Rooms were great and spacious, would say bathrooms and TV need more of a upgrade. Awesome the amenities like small fridge and microwave are available.
Stayed 3 nights in Mar 2024
Response from Guest Services on 28 Mar 2024
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

10/10 Excellent

Noelle D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Guest Services on 25 Mar 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how spacious and big our room was!
Stayed 2 nights in Mar 2024
Response from Guest Services on 18 Mar 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

10/10 Excellent

Edde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable
Stayed 1 night in Feb 2024
Response from Guest Services on 26 Feb 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

2/10 Terrible

Saumitra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super itchy to sleep both for my son and myself. Manager changed our rooms but that did not help. We were not able to sleep as the other beds were also super itchy to sleep and we could not sleep thru the night. Very very noisy as hotel is next to Freeway. Will NEVER stay here or recommend anyone to stay. The worst. I demand a full refund.
Stayed 1 night in Feb 2024
Response from Guest Services on 23 Feb 2024
Good Evening , Thank you for taking your time and providing this feedback. Unfortunately due to multiple room accommodations we shall not be processing a refund. We did thoroughly inspect the room and no evidence was found nor provided towards claims. Additionally we did provide a later check out time with out any additional fees. For further clarification do not hesitate to contact us.Sincerely Days Inn

10/10 Excellent

gordon

Travelled with partner
Liked: Property conditions & facilities
Always clean. Comfortable beds.
Stayed 2 nights in Feb 2024
Response from Guest Services on 20 Feb 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

10/10 Excellent

Molly

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Guest Services on 20 Feb 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

6/10 Okay

Luz María

Travelled with family and small children
Complimentary breakfast was coffee, pastry and water in front lobby. Also I was unexpectedly charged a $100 security fee which I was not expecting- it was returned at end of my stay - I was told it would appear in my bank 3-4 days later. I haven’t seen it yet.
Stayed 1 night in Feb 2024
Response from Guest Services on 12 Feb 2024
I do apology our web site does state the we offer a grab and go breakfast. Like every hotel we do take a deposit for the room but it does reverse back if there is not damages to the room. Deposit does take a few business days for return depending on your bank.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and close to the freeway, every easy access. The only thing I didn't like is that too much light comes in around the curtains after you turn off the lights, a lot of light!
Stayed 1 night in Feb 2024
Response from Guest Services on 7 Feb 2024
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

8/10 Good

Noelle D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 7 Feb 2024
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest Services on 25 Jan 2024
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

10/10 Excellent

Eduardo

Stayed 4 nights in Jan 2024
Response from Guest Services on 24 Jan 2024
I am particularly pleased that your stay with us was enjoyable and was perfect for your needs in terms of location and the friendliness of staff on-site. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Services on 24 Jan 2024
I am particularly pleased that your stay with us was enjoyable and was perfect for your needs in terms of location and the friendliness of staff on-site. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on 24 Jan 2024
I am particularly pleased that your stay with us was enjoyable and was perfect for your needs overall. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

4/10 Poor

Abhishek

Stayed 2 nights in Jan 2024
Response from Guest Services on 24 Jan 2024
Your feedback is very important to us, and I am saddened to hear that your stay was less than perfect at some point of your stay. I do apologize for that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.

10/10 Excellent

Kenia

excellent service 👍Thanks
Stayed 1 night in Jan 2024
Response from Guest Services on 24 Jan 2024
I am particularly pleased that your stay with us was enjoyable and was perfect for your needs in terms of location and the friendliness of staff on-site. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

Estefany

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guest Services on 24 Jan 2024
I am particularly pleased that your stay with us was enjoyable and was perfect for your needs overall. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price! Only issue it's close to freeway but of course that's why the cost is lower than other hotels.
Stayed 2 nights in Jan 2024
Response from Guest Services on 14 Jan 2024
Thank you for your 5 out of 5 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

10/10 Excellent

John W

Stayed 1 night in Dec 2023
Response from Guest Services on 14 Jan 2024
Thank you for your 10 out of 10 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and within walking distance to a beautiful beach. But it’s right next to a very busy highway. A lot of noise.
Stayed 2 nights in Dec 2023
Response from Guest Services on 7 Jan 2024
I am particularly pleased that you found your stay enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

RICKEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Guest Services on 2 Jan 2024
Thank you for your 10 out of 10 review!! We are so happy to hear that you enjoyed your stay with us and look forward to serving you again.

6/10 Okay

io

Liked: Property conditions & facilities
Freeway sounds is loud
Stayed 2 nights in Dec 2023
Response from Guest Services on 2 Jan 2024
Thank you for taking the time to provide feedback from your stay. I regret that your stay was affected by the highway noise. Unfortunately, it is a factor that is difficult to control. We understand that our proximity to the highway may deter you from booking with us again.

6/10 Okay

Rosita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The mattress was awful! It was an old spring box with a half inch pad on top of it. Very uncomfortable. Comforter looked really old and needs to be replaced.
Stayed 1 night in Dec 2023
Response from Guest Services on 30 Dec 2023
Thank you for sharing your recent experience at Days Inn by Wyndham, Carlsbad, CA.I truly regret for the difficulties you experienced during your most recent stay with us.We want to assure you that we take these issues extremely seriously and that we have talked to our personnel about them.We sincerely request your consideration and hope you will give us another try the next time you are here.

6/10 Okay

Mildred

Stayed 5 nights in Dec 2023
Response from Guest Services on 14 Jan 2024
I am particularly pleased that your stay with us was enjoyable and was perfect for your needs overall. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2023
Response from Guest Services on 19 Dec 2023
Thank you for your feedback and happy you enjoyed your stay.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good! We are a family of 5 and the room is big and perfect!
Stayed 1 night in Dec 2023
Response from Guest Services on 20 Dec 2023
Thank you for taking the time and giving us your feedback. We hope to see back soon.

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back again.
I had a room on the 3rd floor East End. I believe I got the quietest room. Raffi gave me the best room there.
Stayed 2 nights in Dec 2023
Response from Guest Services on 16 Dec 2023
Thank you for your feedback we will let staff about comments.

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Guest Services on 13 Dec 2023
Cheryl,Thank you for taking your time and giving us your feedback. We hope to see you back soon.

4/10 Poor

Verified traveller

Business traveller
Stayed 1 night in Dec 2023
Response from Guest Services on 11 Dec 2023
Wish they will notify us so we can correct the issue there having

6/10 Okay

Todd

Travelled with partner
Disliked: Amenities
When we checked into our room we found the toilet not working. The man at the desk said the manager would be in soon and did nothing. The manager did resolve the problem. The timer on the microwave did not and it sounded like a sick moose. The male staff are rude. The bright spot to our stat was the female manager. She was incredibly helpful.
Stayed 6 nights in Dec 2023
Response from Guest Services on 11 Dec 2023
We do apologize for the incident did speak to staff in regards.

8/10 Good

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on 11 Dec 2023
Thank for stay with us. We hope to see you back soon

4/10 Poor

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money
Terrible location facing the freeway. Check in was great though. The man at the front was very kind and welcoming. Our room had a very odd smell, musty and just stinky. I didn’t bring it to their attention though. I heard the employee telling the person in front of me at check in that they were sold out for the night so I thought, oh well we can deal with it. The bed was very uncomfortable. Just an old motel and I wouldn’t stay there again.
Stayed 1 night in Nov 2023
Response from Guest Services on 11 Dec 2023
I do apologize that you didn't find out property to your standards. We do strive to do our best and for location we are unfortunately located in front of a busy highway

8/10 Good

Dennis

Travelled with family
Clean room
Stayed 1 night in Nov 2023
Response from Guest Services on 2 Dec 2023
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

6/10 Okay

Julaine

Liked: Staff & service, property conditions & facilities
Beds were comfy and Janet was awesome.
Stayed 6 nights in Nov 2023
Response from Guest Services on 29 Nov 2023
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

10/10 Excellent

Rosalio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Nov 2023
Response from Guest Services on 29 Nov 2023
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

10/10 Excellent

Tressa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jake pic 7 1-10
Nice for the price no doubt. Unfortunately ur next to the highway. I’m use to the sound so it did not bother me. Others may feel different.
Stayed 3 nights in Nov 2023
Response from Guest Services on 13 Nov 2023
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Close on and off to freeway
Stayed 1 night in Nov 2023
Response from Guest Services on 11 Nov 2023
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on 11 Nov 2023
Thank you so much for your positive feedback in regards to your recent stay with us. We are so thrilled that you enjoyed your stay with us in full and it is our pleasure to serve you. It is very refreshing for us when our hard work is noticed by our guests and we truly appreciate your time in letting us know. We can't wait to see you again!

4/10 Poor

may

Disliked: Staff & service, room comfort
Requested an extra pillow. Our room had only three. Was told there weren’t any extra to give.
Stayed 1 night in Oct 2023
Response from Guest Services on 4 Nov 2023
Am so sorry we where out of extra pillows will follow up with front desk to see what why where we out of extra pillows. Thank you for giving us your feedback.

4/10 Poor

may

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Requested an extra pillow since we only had three. Was told that no more were available.
Stayed 1 night in Oct 2023
Response from Guest Services on 2 Nov 2023
Thank you for your feedback. We apologize for the inconvenience. We are actively addressing this issue and we hope we get the chance to serve you again in the future. Thank you and safe travels.