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Reviews of Country Inn & Suites by Radisson, San Diego North, CA

3 out of 5
Country Inn & Suites by Radisson, San Diego North, CA
5975 Lusk Blvd, San Diego, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1126 reviews" "
Rating 8 - Good. 274 out of 1126 reviews" "
Rating 6 - Okay. 102 out of 1126 reviews" "
Rating 4 - Poor. 41 out of 1126 reviews" "
Rating 2 - Terrible. 29 out of 1126 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

BEGONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing and the staff was great
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 22 Apr 2024
Hello Kristopher! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Xin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, staffs may need some training on VIP access, good breakfast.
Response from Bryan Pascual on 22 Apr 2024
Hello Xin! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Mack

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this nice hotel and amazing location
Stayed 2 nights in Apr 2024
Response from Bryan Pascual on 22 Apr 2024
Hello Mack! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was moderately
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 22 Apr 2024
Hello Melissa! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered free parking and a CLEAN and QUIET nights stay. The staff were very professional and polite. Checked us in quickly, we reserved through Expedia. This was a very nice hotel and had a free breakfast which we did not partake in so we won't leave a review on that.
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 22 Apr 2024
Hello Richard! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

6/10 Okay

Benigno

Liked: Cleanliness, staff & service
Rather pricey for what you get, but then again it’s San Diego. I can’t get past the Carpet in the rooms.
Stayed 2 nights in Apr 2024
Response from Bryan Pascual on 20 Apr 2024
Dear Benigno, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have waived your parking fee. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

8/10 Good

J

Liked: Cleanliness, staff & service
Hotel was ok but breakfast was limited and not as good as expected That said coffee and cookies at 3 was a nice touch I’d stay there again if my first choice wasn’t available
Stayed 10 nights in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello J! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Getnet

Travelled with family, Business traveller
Liked: Amenities
Superb customer service!!
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello Getnet! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello Mario! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is easy to get to, convenient and clean. I have stayed here several times and for the price it is awesome.
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello Richard! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Phaniraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay on the whole was excellent and exceeded my expectations.
Stayed 2 nights in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello Phaniraj! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Wondlyn

Travelled with family, Travelled with pets
It was an amazing experience! I would definitely stay again. So accommodating!
Stayed 1 night in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello Muhammad! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

6/10 Okay

David Allen

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms are nice. I really love the layout of the suites. The plumbing in my room was in terrible condition. The shower was leaking and the toilet ran constantly. The front desk promised me three times the toilet would be fixed but it never was.
Stayed 3 nights in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Dear David, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have waived your parking fee. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, perfectly clean room with good breakfast
Stayed 4 nights in Apr 2024
Response from Bryan Pascual on 17 Apr 2024
Hello Alex! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

8/10 Good

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Bryan Pascual on 7 Apr 2024
Dear Juan, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. We sincerely appreciate and value your feedback as a Guest. Your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Country Inn & Suites by Radisson, San Diego North, CA

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bryan Pascual on 22 Apr 2024
Hello Ivan! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

8/10 Good

Susanti, La Habra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 22 Apr 2024
Hello Susanti! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 1 Apr 2024
Dear Amir, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. We sincerely appreciate and value your feedback as a Choice Privileges Guest. Your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Country Inn & Suites by Radisson, San Diego North, CA

8/10 Good

Amir

Just okay
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 1 Apr 2024
Dear Amir, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. We sincerely appreciate and value your feedback as a Choice Privileges Guest. Your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Country Inn & Suites by Radisson, San Diego North, CA

6/10 Okay

Alexis

Travelled with partner
Liked: Staff & service, property conditions & facilities
It’s an alright stay.
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 1 Apr 2024
Dear Alexis, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay. Staff was very good. The room itself was showing a little wear and tear but I think they are in the process of updating some so that should get better. Breakfast was also good with a lot of choices. I would stay again.
Stayed 2 nights in Mar 2024
Response from Cheyenne Garcia on 30 Mar 2024
Dear Karen,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA.We sincerely appreciate and value your feedback as a Choice Privileges Guest. Your coments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Country Inn & Suites by Radisson, San Diego North, CA

10/10 Excellent

Socorro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such great staff and beautiful area.
Stayed 3 nights in Mar 2024
Response from Bryan Pascual on 29 Mar 2024
Dear Vanessa, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Kristine, Island Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, clean, and the breakfast was good.
Stayed 5 nights in Mar 2024
Response from Cheyenne Garcia on 24 Mar 2024
Dear Kristine,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA.We sincerely appreciate and value your feedback as a Choice Privileges Guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 25 Mar 2024
Dear Vanessa, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Muhammad

Stayed 3 nights in Mar 2024
Response from Bryan Pascual on 11 Apr 2024
Hello Muhammad! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Danny, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ang parking
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Jimmy, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay but unable to get an itemized statement as our total was more than expected
Stayed 1 night in Mar 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Steve, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice & relaxed
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Juan, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Marion

Stayed 1 night in Mar 2024
Response from Bryan Pascual on 5 Apr 2024
Hello Marion! Thanks so much for taking the time to leave a review! We appreciate your time with us here at Country Inn & Suites, San Diego North, and we hope to welcome you back soon!

4/10 Poor

Anahita

Business traveller
Disliked: Property conditions & facilities
The toilet flush, coffee maker, and iron did not work. One tiny soap to share at the sink and in the shower and no shower gel. At least leave two soaps. Very disappointing
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Anahita, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges Guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 Excellent

April

Travelled with family
Liked: Property conditions & facilities
We have never stayed at a Radisson hotel before, but for our first time, we really enjoyed it. The hotel was quick and easy to check in, convenient elevator, access for luggage, easy parking, and conveniently located pretty much in the same parking lot as a Starbucks, which was also nice. Additionally, the free included breakfasts were perfect for getting the family fed before heading out to the beach. There was lots of seating which was helpful during the peak times. Lastly, staff was very helpful. We were able to actually quickly send a text message for anything needed in the room. Your response time was always quick. We would definitely come back as it was conveniently located between all of the different beaches that we like to go to. My only real wish was that the room being on the upper floor, did not have a way to open any windows to let fresh air in. It would be nice if they created a way to have the windows at least be able to crack open a little bit. I understand that most of that is likely due to safety concerns but the weather is so nice here that some fresh air would be awesome.
Stayed 4 nights in Mar 2024
Response from Bryan Pascual on 22 Mar 2024
Dear April, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great affordable hotel option that is 20 minutes or less from so many areas! Great staff, breakfast, and clean rooms!
Stayed 4 nights in Mar 2024
Response from Bryan Pascual on 13 Mar 2024
Dear Madison, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Edena

Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 1 Apr 2024
Dear Amir, thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. We sincerely appreciate and value your feedback as a Choice Privileges Guest. Your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Country Inn & Suites by Radisson, San Diego North, CA

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The facility was clean, the room was very spacious, and the breakfast offerings were generous.
Stayed 2 nights in Mar 2024
Response from Bryan Pascual on 13 Mar 2024
Dear Chris, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

6/10 Okay

Jim

Liked: Staff & service
Just your basic hotel no thrills
Stayed 3 nights in Mar 2024
Response from Bryan Pascual on 13 Mar 2024
Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

6/10 Okay

Keisha

Travelled with partner
Liked: Amenities, property conditions & facilities
I want to preface this by saying we have got a refund for 1 night and an upgraded room. This hotel is ran poorly in my opinion (The company not the employee). For instance, the AC only goes to 66 and you are lucky if you can get it down to 66, the first room we stayed in smelled horrible. The staff are nice, but won’t stay at a Radisson for the simple fact they can’t get the AC to go lower than 66 on a hot day (I’m pregnant and it was miserable). We have been to the lobby over 15-20 times in our 4 day stay because the key cards quit working whether that’s them in our wallet or by our phone. Most people that are staying here are for work rather than vacation. I’d stay at the Hilton across the way if I was on vacation.
Response from Bryan Pascual on 6 Mar 2024
Dear Katharine, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the stay here. All the staff were friendly and helpful. The hotel was clean & comfortable. The breakfast each day was good and had an excellent variety of food.
Stayed 2 nights in Feb 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Linda,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Excellent

katja

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean rooms, outdoor pool, in-house bar & dining, AND flexibility! We were allowed to use the breakfast area for our group's (youth sports team) after-game dinner with food ordered in
Stayed 3 nights in Feb 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Katja,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Yadira, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean! Friendly! Great breakfast!
Stayed 3 nights in Feb 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Micheal,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

6/10 Okay

Katharine

Liked: Cleanliness
Daytime front desk staff, cleaning staff and free breakfast was great. The hotel room AC did not work well which made the room humid.
Stayed 1 night in Feb 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Katharine,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges Guest.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

10/10 Excellent

Cassie

Stayed 1 night in Feb 2024
Response from Bryan Pascual on 22 Mar 2024
Dear Cassie, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,

2/10 Terrible

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Windows are locked. No ventilation, smell of raid through the air vents caused us to leave at 1:30 AM. Very dingy and dark hallways. All elevators reeked of weed day and night. Staff are excellent owners are clearly cheap. Extraordinarily poor air quality, my child and I are now sick from our stay. Building should be completely gutted. Gross.
Stayed 3 nights in Feb 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Megan,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, San Diego North, CA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges Guest.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service
Rude staff. Tv didn’t work, weak weak weak WiFi and I needed to get some work done. The mattress had springs in it and they would dig in your back, this is a Radisson people. You can’t even put a pillow topper on the bed? Oh and no room service.
Stayed 5 nights in Jan 2024
Response from - Management on 5 Feb 2024
Elisa, we are sorry to hear about these issues throughout your stay. We will address these concerns with our appropriate head of departments.We hope that in your next visit we can accommodate your stay better.

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel. Staff were warm and welcoming.
Stayed 1 night in Feb 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Millicent,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Excellent

Carlos, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, especially Cheyenne at front desk
Stayed 3 nights in Jan 2024
Response from Cheyenne Garcia on 27 Feb 2024
Dear Carlos,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, San Diego North, CA and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 2 nights in Jan 2024
Response from Audra MacDougall on 3 Feb 2024
Thank you for your feedback. We, here at Country Inn & Suites San Diego North, are happy to hear you were pleased with your stay and look forward to having you back as our guest in the future.

8/10 Good

GABRIELLA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
tv options not good, poor selection of channels to choose from.
Stayed 4 nights in Jan 2024
Response from Audra MacDougall on 3 Feb 2024
Thank you for your feedback. Our sincerest apologies that your most recent stay was not up to standard. We, here at Country Inn & Suites San Diego North, strive to make each stay as comfortable as possible. We are diligently working on the issues our guests bring to our attention. Hopefully, upon your next stay with us, the amenities will at full capacity.