Dear Irene,Thank you for providing your review. Your feedback is valuable to us, and we are saddened to hear about your experience. It is always our intent to provide our guests with the service they deserve. This will be reviewed with our team and it is our hope you will give us another chance to show you how we have improved.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Karaan,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites. It's great that you liked our stunning views, and we hope you had a lovely visit to San Diego. Please stay with us again next time you're in the area!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Natalie,Thank you for your recent stay, and we appreciate you sharing your comments. We're happy to hear you had a pleasant experience and that you welcomed the friendly service our team provided. We're grateful for your review and hope to exceed your expectations the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Amanda,It was wonderful having you stay with us during your time in San Diego. We are delighted our comfortable accommodations suited your needs well and that you started your day off right with our delicious breakfast offerings. It was truly a pleasure having you as our guest, and we hope you return soon. Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Dear Yessica,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any issues with parking and the TV. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jamie,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful staff, we are sorry you had some concerns with our accommodations and breakfast. Your comments are important to us and will be shared with the team to ensure we always offer our best. We are grateful for your time and wish you well as your travels continue.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Carrie,Thank you so much for the review. We're pleased to hear you enjoyed our hospitality but are disappointed to hear the rest of your stay did not live up to your expectations. If there is anything less than perfect during your visit, please do not hesitate to let our front desk team know so immediate corrections can be made. It is important that you are returned to a relaxing stay. We will use your feedback to help us evolve as a destination and hope you will visit us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Michelle,Thank you for choosing Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad our check-in/out process went smoothly, and we look forward to your next visit.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Geraldine,It was a pleasure hosting you at Best Western San Diego Zoo/SeaWorld Inn & Suites! We're glad you enjoyed your visit, and we look forward to seeing you again the next time you're in the area.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Rachel,Thank you for visiting Best Western San Diego Zoo/SeaWorld Inn & Suites. We are pleased you enjoyed our convenient housekeeping service and ideal location. It was a pleasure having you stay with us, and we look forward to seeing you again soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Juan,Thank you for choosing to stay with us. I apologize for the inconveniences you experienced and your comments have been shared with the team. We are following up as to why your room was not serviced since we service every room, every day. The Front desk team was happy to hear your comments.We look forward to you giving us another opportunity the next time your travels bring you to San Diego.

Thanks for staying with us. We appreciate your feedback!

We apologize that the check-in was slow but happy you like the room.

We apologize that the check-in was slow but happy you like the room.

I apologize you did not have a pleasant experience. Please provide a name if you can remember or the time request was called in so we can address appropriately.

We apologize that the check-in was slow but happy you like the room.

Thank you for your feedback. We will be addressing your concerns.

Dear Jacin,We're delighted to hear that our suites for kids provided your family with a spacious and affordable accommodation option and that you enjoyed our heated pool, sauna, and complimentary breakfast. Ensuring a comfortable and enjoyable experience for families is important to us. We look forward to welcoming you and your family back for another great stay at Best Western San Diego Zoo/SeaWorld Inn & Suites.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jesse & Angela,We value your feedback and the time you've taken to share. While we're excited that our hospitable team and excellent location were the highlights of your stay, we are saddened that the same cannot be said about our accommodations. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back and change your perceptions in the future.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Jessie,Thank you so much for choosing to stay with us at Best Western San Diego Zoo/SeaWorld Inn & Suites. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back in the future.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Luis,Thank you for taking the time to leave a review. We're happy to hear you overall had a great stay and appreciate you leaving your feedback so we can improve the experience of future guests. It's great that you enjoyed our delicious breakfast offerings and that our front desk staff were hospitable towards you. We hope you'll visit us again soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Sultan,Thank you for staying with us and I apologize for any inconveniences you experienced. The notes I saw on your reservation were regarding adjoining rooms which we did accommodate.Please let me know other problems you encountered so I can address appropriately.We look forward to you giving us another opportunity the next time your travels bring you to SD.

Thanks for staying with us. We appreciate your feedback!

Anthony, I am so sorry to hear about the inconvenience that you had to experience. I will follow up with the staff to make sure that we avoid from this ever happening again. I'm glad I was able to help and make things better after assisting you. Please reach back out if you ever need anything.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Dear Tim,Thank you for your feedback. We're glad our friendly staff made you feel welcome. However, we apologize for any concerns about the condition of the property. A complete renovation was done last year. The next time you're in the area, we invite you to stay with us again.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Majah,Thank you for choosing to stay with us at Best Western San Diego Zoo/SeaWorld Inn & Suites. We're delighted to hear that you enjoyed your stay and honored to have earned your five-star review. Your satisfaction is our top priority, and we appreciate your feedback on areas where we can improve.Rest assured, your comments have been noted, and we will discuss them internally to ensure your next stay with us is completely seamless. We genuinely value your input and strive to make every guest experience exceptional.We hope you'll consider joining us again on your next trip to San Diego. It was a pleasure hosting you, and we look forward to welcoming you back soon.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Dear Anne,Thank you for your great review. At Best Western San Diego Zoo/SeaWorld Inn & Suites, we work hard to offer high-quality service to every guest, and we will make sure to share your compliments with Stephanie to give her the recognition that she deserves. It was a pleasure having you here, and we hope you return soon!Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Dear Alberto,Thank you for taking the time to leave a review. We sincerely regret to learn that you were not fully satisfied with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope you enjoyed your time in San Diego.Andrew Cooper,General Manager of Best Western Inn & Suites San Diego Zoo/SeaWorld Area

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!